Head of Support Services ( Re-advertisement)
Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified French speaking Head of Support Services with overall leadership responsibility for DRC’s operational management in DR CONGO within Finance, Administration, HR, and Logistics and Procurement.
Recommended:
About the job
The Head of Support Services requires demonstrated ability to develop
long-term vision and strategic planning, provide leadership for DRC’s
operations, and a high level of financial and operations planning. S/He
deputizes for the Country Director as requested and/or needed. The role
is directly responsible for ensuring that DRC’s Programme in DR Congo
operates in accordance with DRC’s operational standards as expressed in
the DRC Operations Handbook and other guidelines in DRC.
Your main duties and responsibilities will be:
- Oversee the operational support units for the country/region by providing strategic leadership and technical support to the areas under his/her supervision
- Responsible for the strategic development, management, and implementation of the support operations
- Ensure that DRC retains and continually develops its operational capacity to provide rapid emergency response within its procurement and transport system
- Oversee risk management processes in the operation
- Supervision, audits and controlling and implementation of corrective actions related to DRC’s operational standards, in the areas of Finance, Administration, HR, and Logistics/ Procurement
- Contribute to the development and implementation of DRC’s global development initiatives, particularly in procurement and financial accountability.
- Ensure compliance with DRC policies and laws and regulations of the country
About you
To be successful in this role we expect you to have at least 7 years of experience in operations management roles from similar roles in an international humanitarian NGO. Moreover, we also expect the following:
Required
- Relevant university degree (e.g. international development, economics) with specialization in administration management
- At least 4 years’ experience with people management
- Proven leadership skills and a competence in people management
- Proven operational management experience and capability, including in conflict areas
- Proven significant financial, information and systems management experience
- Significant experience in procurement and tender processes
- Proven analytical and critical thinking skills
- Excellent communication, interpersonal and influencing skills with a well-developed ability to motivate and persuade at high levels
- Proven ability to lead and work effectively with others to achieve results
- Understanding and experience of institutional fundraising
- Understanding of the countries in which DRC operates and sensitive to the cultural context
- Full professional proficiency in English
- Full professional proficiency in French
DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
Read Also:
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
How to Apply:
To submit your application, please follow the link provided below.
