Senior Specialist; Learning Content & Delivery (1 Position(s))
Job Location :
Head Office
Job Purpose:
To
implement HR objectives in building staff capability required by the
bank through design, development, and delivery of learning content
solutions.
- Coordinate content design and development activities and ensure there are quality learning solutions including all course materials, exercises, and skills evaluations.
- Coordinate instructional design projects; engage stakeholders and subject matter experts in conducting research/analysis to identify training needs.
- Consult as needed with third-party providers of educational materials and resources to ensure they meet organization training objectives.
- Coordinate the conceptualization, development, and layout of the appropriate technical infrastructure required to deliver digital e-learning content to its audience.
- Collaborate and engage stakeholders i.e. subject matter experts, departmental He , Senior Managers and Human Resources Business Partners in conducting research/analysis to identify training needs.
- Liaise with stakeholders to gather learning and performance support requirements and present solutions to seek alignment.
- Coordinate and deliver training and ensure development and growth of the internal pool of trainers.
- Coordinate development and monitor training feedback mechanisms and evaluate the impact and effectiveness of training content and materials (ROI).
- Implement the E-learning strategy as agreed from time to time, ensure the e-learning system is used along the vision of increasing access to learning and cost saving (Effectiveness and Efficiency)
- Responsible for arranging, reviewing of the training materials and training volunteer trainers
- Perform periodic course reviews based on identified gaps in either design process, evaluations or changes in the business
- Ensure the quality of learning solutions is adhered to in different delivery channels
- Ensure data integrity and adherence in report generation both for L&TD and management use.
- Understanding of learning design approaches
- Knowledge of adult learning principles and theories
- Familiarity with server-based technology, learning management systems, databases and SCORM/AICC/XAPI standards.
- Business acumen
- Conversant with course development and implementation
- Familiar with e-learning development production authoring tools
- Ability to communicate ideas and information effectively, clearly, and concisely both verbal and written.
- Stakeholders and Project Management
- Customer focus and Relationship Management.
- Expert in learning and development frameworks, approaches, and interventions
- Planning, prioritizing and delivery of full learning demand cycle; from needs analysis to evaluation.
- Communication & presentation skills
- Facilitation skills
- Analytical skills
Qualifications and Experience:
- Bachelors degree in Instructional design & learning technologies or a related field.
- Post Graduate studies in Instructional design & learning technologies is an added advantage.
- Certification in HR or Learning &Talent Development is an added advantage.
- Minimum 4 years’ experience in content development and delivery of both traditional and technology-based learning solutions.
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted
Job opening date : 23-Aug-2024
Job closing date : 06-Sep-2024
How to Apply:
To submit your application, please follow the link provided below.
Assistant Relationship Manager Liabilities (fixed term – 1 year) (1 Position(s))
Job Purpose:
Responsible
for coordination of deposit mobilization on the Business Banking
department by working closely with Branches and Head Office sales team
in monitoring and growing business liability portfolio to achieve
overall deposit targets of the Department.
Main Responsibilities:
- Take lead in business deposit mobilization strategy.
- Ensure that dormancy rate is kept at minimum.
- Proactively provide guidance to branches in managing top business depositors.
- Launching and implementing new and innovative Liability products as per market, customer, and banks requirement
- Providing branches with training of new and existing products
- Develop sales strategy for business liability products.
- Provide guidance to Business Bankers/Relationship Officers teams across branches in building liability portfolio.
- Conduct liability sales training for Business Bankers/Relationship Officers
- Identify and develop business opportunities from existing customers as well as potential customers.
- Cross sell of banks products and services (e.g. Trade Finance, Forex, Bank Guarantees, NMB Mobile etc.) to ensure utilization and usage of all these products.
- Ensure excellent customer relations are maintained to facilitate growth in customer numbers and retention of the same.
- Monitor market and competitor activity to ensure opportunities for new customer acquisitions and enhanced market share.
- Provide senior management with appropriate reports on business progress.
- Managing departmental events and sponsorships to ensure full participation and payments to suppliers/vendors are done timely.
Knowledge and Skills:
- Strong sales skills
- Good customer relationship skills
- Knowledge of Bank’s products, policies and procedures is essential.
- In-depth understanding of all frontline and other technical support systems e.g. Flexi cube
- Up to date knowledge of competitor and market activities in Tanzania
- Strong analytical, communication and presentation skills
- Excellent client management skills
- Well versed with deposit mobilization principles and innovative sales techniques.
- Time management skills
- Strong Networking and interpersonal skills
- Bachelor’s degree in Finance, Accounting, Banking or related field
- 3 years’ experience with specific expertise in
marketing/sales/product development of business liability products and
services with proven success results.
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job opening date : 23-Aug-2024
Job closing date : 06-Sep-2024
How to Apply:
To submit your application, please follow the link provided below.
