Senior Operations Associate (Inclusion and AAP) at International Organization for Migration
Post Description
SECTION 1
Position Information
| Vacancy Number | IOM/KSU/038/2024 |
| Position Title | Senior Operations Associate (Inclusion and AAP) |
| Position Grade | G6 |
| Duty Station | Kasulu, Tanzania |
| Duration | 1 year with a possibility of extension |
| Position Number | To be created |
| Job Family | Resettlement and Movement Management |
| Organizational Unit | Movement Operations |
| Is this a Regional, HQ, MAC,
PAC, Liaison Office, or a Country Office based position? |
Country Office |
| Position rated on | 6 June 2024 |
| Reports directly to | Movement Operations Manager |
| Overall supervised by | Chief of Mission |
| Number of Direct Reports | 0 |
SECTION 2
Recommended:
Organizational Context and Scope
Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work.
The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. This mandate has resulted in the international transport of more than 15 million migrants and refugees worldwide. Movement Operations Units in various IOM Country Offices, coordinated under the Division of Resettlement and Movement Management (RMM) in the Department of Operations and Emergencies (DOE) at IOM’s Geneva Headquarters (HQ), are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization’s programmes.
Since 2018, RMM has been mainstreaming protection and accountability to affected populations within its activities. These efforts support implementation of the RMM minimum standards that govern protection mainstreaming in resettlement and movement management, and institutional guidance and frameworks on protection, AAP, gender, age, Prevention of Sexual Exploitation and Abuse (PSEA) and disability inclusion. Recent assessments demonstrate the need to provide more comprehensive support to protection, inclusion, and AAP mainstreaming efforts within RMM programming, and to strengthen linkages on protection, inclusion, and AAP between RMM and other IOM units, both of which will be essential components of this role.
Under the general supervision of Chief of mission , and the direct supervision of the Movement Operations Manager; the Senior Operations Associate(Inclusion and AAP) has the following duties and responsibilities:
SECTION 3
Responsibilities and Accountabilities
- Coordinate inclusion and accountability to affected populations (AAP) activities in relation to Movement Operations activities in Tanzania, including ensuring protection, inclusion and AAP standards and guidelines are implemented and upheld;; spearheading and managing initiatives that promote meaningful and sustained inclusion of all relevant populations; regularly reviewing and advising on the accessibility of facilities; enhancing accountability mechanisms including CFMs and providing relevant training as needed.
- In close coordination with relevant RMM and Protection division colleagues and taking a wholeof-organisation approach towards diversity, intersectionality, and the inclusion of marginalised groups, implement and support the continued use of the Protection Mainstreaming in Resettlement and Movement Management principles and MAAP minimum standards and their associated tools in Tanzania. Monitor, collect and report feedback on their implementation, integrating new tools as needed. Ensure all personnel understand the principles and minimum standards, have access to relevant trainings and guidance, understand the use of the principles and guidelines in decision-making, and can explain how they are relevant and applicable to their individual work. As needed, contribute to the design of new guidance and tools.
- Liaise with Movement Operations colleagues on the support provided to vulnerable individuals, including those related to children, older people, people with disabilities and people with diverse SOGIESC, and provide updates on them to management regularly. Ensure visual materials, case management materials (such as the scripts utilised by personnel), and other materials and tools are fit for purpose for regional needs, appropriate for a diverse range of individuals, and suited to meet the needs of vulnerable cases. Liaise with the Senior Programme Coordinator (Inclusion & AAP) on these materials as well as on topics as data collection, management, and protection.
- Utilising RMM guidance and relevant MAAP and institutional protection tools, assess the accessibility of IOM facilities and other spaces in which Movement Operations personnel are operating in Tanzania. Work closely with the Movement Operations Manager on resolving any accessibility issues that need to be addressed. Ensure all Standard Operating Procedures (SOPs) take accessibility and inclusion into account when directing personnel how to implement their work.
- Where relevant, work closely with the Field Support pillar to verify that IOM-run Transit Centres and IOM-utilised third-party facilities meet RMM Protection Mainstreaming in Resettlement and Movement Management principles and MAAP minimum standards, as well as appropriately utilise all relevant tools, and provide a safe, accessible, and inclusive environment for all individuals utilising the facilities. If a Transit Center or IOM-utilised third-party facility contains a Youth Services area, work closely with the Field Support pillar and regional Child Protection Officer to verify that the area is fit for purpose and inclusive of all children who may access it.
- In line with RMM guidance, and guidance published by the IOM AAP team, work to improve the performance of community feedback mechanisms (CFMs) in the region. Ensure that the CFM has multiple channels; that community feedback is recorded in a structured manner; and that individuals who raise feedback receive a meaningful reply within a specified timeframe. Monitor that there is a structured system for recording feedback, so that it can be processed in an orderly, transparent manner. Improve outreach efforts, organise regular group feedback sessions, and work to record CFM metrics. Additionally provide capacity building on CFMs, work with other IOM units to harmonise feedback mechanisms in the area and collaborate with management to address issues that are raised.
- Assist in increasing staff’s knowledge of protection, inclusion and AAP topics through regular, accurate, accessible, and inclusive information sharing that advises both management and personnel and answers questions in a timely manner. In collaboration with training colleagues, support and provide training on inclusion and AAP topics in Tanzania. Ensure learners are furnished with the tools necessary to link the training to their daily work and to evaluate the effectiveness of their learning experience over a period of time. Collaborate with protection colleagues to ensure that RMM staff have received appropriate protection training.
- Work closely with the Movement Operations Manager to follow-up that all trainings, tools, collaborations, and feedback mechanisms utilised throughout the Tanzania are designed to ensure they are accessible to all personnel and beneficiaries, regardless of their age, gender, disability, or any other factors. Promote coordination, collaboration and documentation of best practices and lessons learned between IOM Country Offices in Tanzania, institutional protection/AAP/PSEA personnel and HQ by participating in protection and AAP working groups, networks, and other forums.
- Coordinate closely with other IOM units in the offices and region to ensure that protection, inclusion, and AAP activities are growing more closely aligned between Movement Operations and other IOM areas of work. Seek to fit RMM mainstreaming activities into existing systems and initiatives within the mission and region, rather than duplicating efforts. As necessary, provide support to both management and personnel in identifying and adjusting approaches to protection, inclusion, and AAP issues, including complaints and feedback mechanisms, in order to align throughout the region.
- Participate in relevant mission-level and regional meetings related to protection, inclusion, and AAP, ensuring close coordination on participation and information sharing with mission management, Movement Operations management, mission-level protection colleagues, other protection-related colleagues in the region.
- Maintain and promote the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the direct supervisor or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
- Ensure that the Movement Operations Manager is copied into report.
- Perform other relevant duties as assigned.
SECTION 4
Required Qualifications and Experience
EDUCATION
- University degree in international relations, political science, or a related field from an accredited academic institution with four years of work experience; or,
- Completed secondary education with six years of relevant working experience.
Read Also:
EXPERIENCE
- At least 4-6 years of relevant experience (please see above) in such areas as protection, inclusion, AAP, migrant assistance, refugee resettlement, monitoring and evaluation, diversity, equality and inclusion, social work, etc,
- Experience planning, facilitating, and evaluating training required, with experience facilitating training in a humanitarian setting preferred,
- Prior experience with protection analysis and/or the production of reports preferred,
- Experience with USRAP programs is preferred,
- Experience with processing systems such as MiMOSA and iGATOR is preferred; and,
- Experience working in a multi-cultural setting.
SKILLS
- Thorough knowledge of English language,
- Strong interpersonal and communication skills,
- Attention to detail and ability to organise,
- Self-motivated, objective driven and able to use own initiative and work under pressure with minimum supervision; and,
- Computer/software literate with good knowledge in Microsoft Office.
SECTION 5 Languages
REQUIRED
For this position, fluency in English and Swahili is required (oral and written).
DESIRABLE
Working knowledge of French and/or Spanish is an advantage.
SECTION 6
Competencies[1]
The incumbent is expected to demonstrate the following values and competencies:
VALUES – All IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
CORE COMPETENCIES – Behavioural indicators – Level 2
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
OTHER:
The UN system in Tanzania provides a work environment that reflects the values of gender equality, teamwork, diversity, integrity, a healthy balance of work and life and equal opportunities for all, including persons with disability.
Female candidates and qualified persons with disabilities are encouraged to apply for UN vacancies and are protected from discrimination during all stages of employment.
NO FEES:
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training, or other fee). IOM does not request any information related to bank accounts.
Read Also:
HOW TO APPLY:
Interested candidates should fill in the PH form, submit CV’s and cover letter indicating Vacancy Number with 3 professional references and contacts to email address: tzvacancy@iom.int
The vacancy is open for both internal and External candidates Tanzanian national only.
Only e-mail applications will be considered.
Posting period: From 14th June 2024–27th June 2024
Competencies and respective levels should be drawn from the Competency Framework of the Organization.
Operations Assistant (Field Support) at International Organization for Migration
GENERIC POST DESCRIPTION
SECTION 1
Position Information
| Short Vacancy Notice | IOM/MKR/039/2024 |
| Position Title | Operations Assistant (Field Support) 1 POSITION |
| Position Grade | G-4 |
| Duty Station | Makere, Tanzania United Republic Of |
| Duration | 6 months with possibility of extension |
| Position Number | To be created |
| Job Family | Operations |
| Organizational Unit | Movement Operations |
| Is this a Regional, HQ, MAC,
PAC, Liaison Office, or a Country Office based position? |
Country based |
| Position rated on | Rated |
| Reports directly to | Senior Operations Assistant (Field Support) |
| Overall supervision by | National Movements Operations Officer |
| Number of Direct Reports | 0 |
SECTION 2
Organizational Context and Scope
Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. This mandate has resulted in the international transport of more than 15 million migrants and refugees worldwide. Movement Operations departments in various IOM missions, coordinated under the division of Resettlement and Movement Management (RMM) in the Department of Operations and Emergencies (DOE) at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization’s programmes.
Under the general supervision of the National Movements Operations Officer, and the direct supervision of Senior Operations Assistant (Field Support), the Operations Assistant (Field Support), is responsible for the following duties and responsibilities.
SECTION 3
Responsibilities and Accountabilities
- Undertake field support activities in an assigned area or areas, such as at an airport, transit center, third-party facility, camp-based operation or sub-office, or in relation to transportation.
- Perform airport services, such as providing custodial care of travel documentation; verifying identities and documentation, including exit permissions, visas, tickets and other items in the travel bag; assisting with airport formalities, including flight arrivals, curb-side assistance, check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and departing individuals to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending notifications using relevant systems.
- Assist individuals at transit centers or third-party facilities, including upon arrival with sign-in, verification of identity, orientation, food and non-food items and room assignments; during their stay with food and non-food items, instructions, briefings, activities and resolution of issues; and upon departure for medical appointments, return travel or onward travel with briefings, luggage support and transition to transportation. Enter and update relevant data in the appropriate systems and ensure vulnerable individuals are assisted in a manner that ensures their safety, security and comfort; report all issues immediately to the appropriate supervisor(s).
- Provide assistance at transit centers and third-party facilities for extended periods of up to 12 hours and during overnight periods and weekends, ensuring the needs of individuals are met throughout their stay. Communicate promptly with thirdparty facility representatives and/or supervisors if issues arise.
- Assist in the coordination of transportation from consolidation points, transit centers and third-party facilities, including liaising with service providers, ensuring the identity verification, readiness and organization of individuals being transported, and providing relevant briefings. Assist with baggage sorting, tagging and handling and escort individuals on transportation as needed. Ensure individuals with special needs are provided with appropriate services and report any issues to supervisors immediately.
- Provide selection mission support, exit permit support and/or interpretation services for individuals at the airport, in transit centers, camps, consolidation points and third-party facilities or during transport by air, ground or water.
- Provide regular feedback on work being accomplished to the Senior Operations Assistant (Field Support) and/or supervisors and team members and keep supervisors immediately informed of any issues requiring their attention.
- Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the Senior Operations Assistant (Field Support) or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
- Perform such other duties as may be assigned.
SECTION 4
Required Qualifications and Experience
EDUCATION
- Four years of working experience with secondary [high school] education.
- Two years of working experience with Bachelor’s degree.
EXPERIENCE
- Prior Movement Operations or transportation experience is a strong advantage.
SKILLS
- Good knowledge of Word, Excel and internet.
- Strong interpersonal and communication skills.
TECHNICAL
- Delivers on set objectives in hardship situations.
SECTION 5
Languages
REQUIRED
For all applicants, fluency in English and Swahili is required (oral and written).
DESIRABLE
Read Also:
Working knowledge of French and/or Spanish is an advantage.
SECTION 6
Competencies
The incumbent is expected to demonstrate the following values and competencies: VALUES – All IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
CORE COMPETENCIES – Behavioral indicators – Level 1
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
OTHER:
The UN system in Tanzania provides a work environment that reflects the values of gender equality, teamwork, diversity, integrity, a healthy balance of work and life and equal opportunities for all, including persons with disability.
Female candidates and qualified persons with disabilities are encouraged to apply for UN vacancies and are protected from discrimination during all stages of employment.
NO FEES:
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training, or other fee). IOM does not request any information related to bank accounts.
HOW TO APPLY:
Interested candidates should fill in the PH form, submit CV’s and cover letter indicating Vacancy Number with 3 professional references and contacts to email address: tzvacancy@iom.int
The vacancy is open for both internal and External candidates Tanzanian national only.
Only e-mail applications will be considered.
Posting period: From 14th June 2024–27th June 2024
Competencies and respective levels should be drawn from the Competency Framework of the Organization.
P O S T D E S C R I P T I O N
SECTION 1
Position Information
| Short Vacancy Notice | IOM/MKR/037/2024 |
| Position Title | Senior Project Assistant (Engineering) |
| Position Grade | G6 |
| Duty Station | Makere, United Republic of Tanzania |
| Type of Appointment
&Durations |
Special Short Term Graded Contract – 9 months with possibility of extension |
| Position Number | To be created |
| Job Family | Operations |
| Organizational Unit | Procurement and Logistics Unit |
| Is this a Regional, HQ, MAC,
PAC, Liaison Office, or a Country Office based position? |
Country Office |
| Position rated on | 22 May 2024 |
| Reports directly to | Construction Engineer |
| Overall supervisor | Procurement and Logistics Officer |
| Number of Direct Reports | 0 |
SECTION 2
Organizational Context and Scope
Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. This mandate has resulted in the international transport of more than 15 million migrants and refugees worldwide. Movement Operations departments in various IOM missions, coordinated under the division of Resettlement and Movement Management (RMM) in the Department of Operations and Emergencies (DOE) at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization’s programmes.
Under the overall supervision of the Procurement and Logistics Officer in Kasulu and direct supervision of the Construction Engineer; and, in collaboration with relevant units, the successful candidate will be responsible for the following functions.
SECTION 3
Responsibilities and Accountabilities
- Study conversant of drawings, specifications, and bill of quantities of the contract.
- Obtain and follow up the daily programme of the Contractor and provide supervision accordingly.
- Control the quality of construction materials including standard checking and giving instructions to the contractor for necessary material testing, evaluating test reports and inform Construction Engineer for necessary approvals.
- Maintain daily records such as progress details, details of manpower & resources deploy, Material delivery, weather record, main construction activities implemented at site etc.
- Participate and check all setting outs and ensure accuracy.
- Check and verify the constructions are implementing according to the technical specifications, drawings, and description in bill of quantities. if there is any deviation, inform the Construction Engineer for necessary action.
- Monitor the progress of the construction with reference to approved contractor’s program and if there is any deviation, inform the Construction Engineer for necessary action.
- Arrange the Joint measurements of construction work and maintain daily/weekly basis (Depends on nature of the activity).
- Participation for progress meetings and other meetings whenever necessary.
- Monitor and keep records on material testing, check lists, approvals etc.
- Verify whether materials are from approved sources.
- Monitor the construction works are in accordance with the environmental requirements.
- Monitor and keep records on contractor’s safety arrangements.
- Any other duties as assigned by supervisors.
SECTION 4
Required Qualifications and Experience
EDUCATION & EXPERIENCE
- Bachelor’s Degree in Civil Engineering (BSc-Eng), with four years of building construction experience,
- High School diploma with six years of building construction experience
- Knowledge and training in local engineering concept and field construction methodology, or equivalent combination of education, training, and experience
- Experience of working in large scale building construction projects is required.
- Experience of working in remote and resources constrained settings is an advantage.
Read Also:
SKILLS
- Leadership skills
- Organization skills
- Communication skills
- Good Computer skills- Computer literacy and proficiency in Microsoft Word and Excel is required. Proficiency in AutoCAD is an advantage.
SECTION 5 Languages
REQUIRED
Fluency in English and Swahili is required (oral and written).
DESIRABLE
Working knowledge of French and/or Spanish.
SECTION 6
Competencies[1]
The incumbent is expected to demonstrate the following values and competencies:
VALUES – All IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
CORE COMPETENCIES – Behavioral indicators – Level 2
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
OTHER:
The UN system in Tanzania provides a work environment that reflects the values of gender equality, teamwork, diversity, integrity, a healthy balance of work and life and equal opportunities for all, including persons with disability.
Female candidates and qualified persons with disabilities are encouraged to apply for UN vacancies and are protected from discrimination during all stages of employment.
NO FEES:
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training, or other fee). IOM does not request any information related to bank accounts.
HOW TO APPLY:
Interested candidates should fill in the PH form, submit CV’s and cover letter indicating Vacancy Number with 3 professional references and contacts to email address: tzvacancy@iom.int
The vacancy is open for both internal and External candidates Tanzanian national only.
Only e-mail applications will be considered.
Read Also:
Posting period from 14th June 2024 to 27th June 2024.
Competencies and respective levels should be drawn from the Competency Framework of the Organization.
