Officer Npl Retail Recovery at NMB Bank
Job Location :
Head Office
Main Responsibilities:
- Responsible for recording the amounts collected, reconciliation including amounts routed in loan recovery and collection accounts and provide report on a monthly basis.
- Responsible for managing the recovery process by engaging debt collectors/auctioneers through the realization of security through appropriate means.
- Work with debt collectors/auctioneers and ensure all engagements are followed up and reports are provided on a monthly basis.
- Ensure that all accounts that are out of order are rectified immediate by communicating with branches, customers via calls, where necessary a meeting can be scheduled to agree on recovery plans, personal field visits where necessary and a letter i.e. issuance of default and demand notice for account managed by the unit (i.e. above 90 days arrears).
- Review all accounts at risk in Retail portfolio and ensure regular follow up on customers to pay arrears.
- Support case reviews in order to understand the issues surrounding the case, verify security held, and determine action plan.
- Check and confirm if all instructions generated have been sent for approval and action with all previously generated instructions affecting the portfolio actioned.
- Raise settlement requests to champion post discussion with the Line Manager for approval.
- Ensure that all operational errors previously affecting the accounts have been fixed and raised and escalated if not resolved.
Knowledge and Skills:
- Business understanding of the Banking credit policies, Insolvency Law, Company Act and BOT regulations.
- Technical Loan monitoring, recovery procedures
- Behavioral Attention to detail
Read Also:
Qualifications and Experience:
- Bachelor’s Degree in Banking/Commerce/Accounting/Economics/Finance or other relevant qualifications from a recognized higher learning institution.
- Banking experience of more than 3 years preferably in Special Asset
Management/Business Support, Recovery or Workout Unit in a Commercial
Bank
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
