Merchant Project Officer at Vodacom
What you’ll do
Role purpose:
Responsible for driving M-Pesa merchant payments ecosystem and
develop cashless society through Initiatives that will grow and promote
merchant payments via multiple strategic partnerships projects,
strategic alliance projects as well as marketing and promotion campaigns
projects. Support Merchant department in overseeing all Projects being
delivered throughout the department, tracking and updating the team
projects on weekly basis and acting as a point of escalation on
projects, as required.
Key accountabilities and decision ownership
• Develop a detailed annual project plan to monitor and track project progress to meet budgetary objectives and adjusts project constraints in consultation with managers and HOD
• Establish clear project processes and templates for the Project Team. Organise quarterly leadership meetings to review, track and re-establish objectives and budget reviews.
• Establish and maintain high quality and timely project reporting, and communications in alignment to the specific company requirements, and finance standards.
• Keep stakeholders informed throughout the project lifecycle; including aligning projects with business objectives, constructing detailed work plans, managing teams, achieving milestones, and communicating the results to stakeholders. All of this takes place within the framework of achieving Lipa goals and annual KPIs
• In collaboration with managers & HOD ensure that the project results, and targets are monitored and adjusted as necessary as well as an annual work plans developed, which reflect the objectives of the project. (gathering, reporting and analysing performance data for impact and sustainability of project implementation in each region.)
Read Also:
Core competencies, knowledge and experience• Project Management – experience with management of project, teams & achieving deadlines
• Commercially astute – solid understanding of market, competitor, & business
• Strategically Oriented – solid understanding of the integrated set of products and services included within the merchant business portfolio;
• Strong Analytical skills – able to assess reports, identify issues, root cause, and recommend solutions, expert spread sheet skills
• Financial Management – develop and manage budgets, drive down costs wherever possible.
• Inspirational Leadership – develop and maintain great working environment throughout Merchant section
• Presentation and communication skills – superior, both written and oral. Experience in report writing expert word processor and PowerPoint skills a distinct advantage
Must have technical/professional qualifications:
• 3+ years’ experience industry or functional experience.
• Bachelor degree in Business Administration, Economics, Marketing or its equivalent.
• Strong analytical skills and business acumen.
• Build and maintain relationship with key stakeholders in the value chain.
• Telecommunications experience would be advantageous.
• Project knowledge and experience would be advantageous.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
M-Pesa Regional Insights & Reporting Analyst at Vodacom
Job Description
What you’ll do
Role purpose:
Overall M-Pesa Performance evaluation, Detailed Products and
market analysis, Data extraction, quality check, screening &
analysis for business consumption, improve existing and design new
reports to meet business and regulatory requirements. Support regional
teams with data and insights
Key accountabilities and decision ownership
• Regional Support
o Ensure regional visibility and support with data to stakeholders
o Preparation of regional budget and other KPIs
o Conducting market intelligence
o Support strategic planning and any marketing initiatives.
• Internal and external reporting
o Defining business requirements, preparation and sharing of the reports daily, weekly, monthly and whenever required.
o Developing new models to support business decision
o Improve internal and external reporting processes
o Understanding and complying to regulatory reporting requirements
• Data Analytics
o Data extraction, reporting and complex data analysis
o Monitor trends in market and customer data
o Understanding customer behaviour and providing insights
o Understanding and tracking of key performance indicators
o Preparation of presentation and presenting to decision makers
o Develop dashboards for analyses and reporting
• Pricing
o Continuously tracking products pricing and their relevancy to the cost, market and customer needs.
Core competencies, knowledge and experience
• Excellent analytical and logical reasoning skills translated from market insights
• Excellent communication skills
• Strong stakeholder management skills
• Ability to anticipate customer, competitor and market dynamics
Read Also:
• Able to challenge the status quo
Must have technical/professional qualifications:
• Bachelor degree in Mathematics or Statistics or Information Technology.
• Good knowledge on Data science, advanced Excel skills and knowledge in BI tools
• Programming languages like SQL, Oracle & Python
• Strong analytical skills and business acumen.
• Strong communication skills
• Experience in handling large dataset would be advantageous.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
