Manager, Brand & Marketing, Business 2 C at Stanbic Bank
- To implement winning Brand & Marketing (B&M) strategies within the Personal & Private Banking Segment, Tanzania, that capitalise on market opportunities to acquire and retain clients & enhance segments’ commercial value.
Recommended:
- To develop, monitor and control consistent messaging across all media channels to build long-term brand equity, deliver on the Country strategic objectives, drive brand awareness and promote Stanbic Bank products and services within Tanzania.
- Technology & Architecture
- Conduct analysis, monitor and report on the performance of the brand on Social Media platforms, ensuring that all queries are adequately resolved and that engagement is maintained with the social media communities.
- Build, enhance and monitor the performance of the Stanbic Bank Tanzania website, ensuring that content is kept update and that availability of the website remains optimal to enable uninterpreted client access to information and internet banking.
- Establish content, monitor and control all digital outlets including ATM’s, and in-branch videos to ensure that tall content is regularly updated to drive brand consistency and customer access to the most relevant information.
- Develop the annual Consumer and High Net Worth and Digital Marketing plan, considering the overall Marketing strategy for Tanzania and the Group to ensure alignment with Business and Country objectives to drive brand awareness across social media platforms.
- Brief, monitor and control the production of content by creative agencies and other contracted suppliers or placement on various social media platforms to ensure that all concepts and artwork are developed in line with the brand and advertising principles to drive increase in views and interaction with the Bank’s social media platforms.
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Client
- Design and deliver omnichannel communication and marketing journey initiatives for Consumer and High Net Worth, Tanzania to achieve and optimise client experience excellence.
- Stay abreast of the latest developments in the fields of marketing, communication and public relations and use this information to help the Consumer and High Net Worth Client Segment within Tanzania to operate under the new ways of work, with agility, flexibility and drive to achieve.
- Drive an agile way of working by ensuring marketing insights are leveraged to deliver brand and marketing competitiveness which will help the final product that will be delivered to market.
- Execute on all Consumer and High Net Worth Brand and Marketing activities as per the operational plan to ensure that campaigns are delivered on time and within budget in order to deliver efficient, effective and reliable marketing services to the business within Tanzania.
- Brief and oversee the production of marketing and advertising communications and campaign material by the Bank’s agency and other contracted suppliers to ensure that all concepts and artwork are developed in line with the brand and advertising principles and corporate identity guidelines to ensure that all campaigns are on specification and on brand.
- Conceptualise, plan and lead the delivery of product launches and other events ensuring that they are in line with business objectives and events guidelines and policies.
- Develop and drive effective merchandise and promotional items for Consumer and High Net Worth to ensure that they are used to achieve maximum exposure and brand awareness.
Product
- Develop comprehensive go-to market plans in line with Consumer & High Net Worth requirements and incorporating all marketing, advertising and media activities to drive the achievement of business objectives.
- Conduct research to develop relevant client insights to identify and present opportunities to the senior and executive leaders within Consumer and High Net Worth within Tanzania.
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Risk, Regulatory, Prudential & Compliance
- Drive adherence to the Marketing and Advertising codes of practice, Corporate Identity, Banking regulations, regulatory requirement and laws that are relevant to the Bank in Tanzania and the Standard Bank Group.
- Comply with all regulatory frameworks and internal policies and drive the implementation and adherence to all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes to minimise the risk of non-compliance.
Data
- Monitor business performance through obtaining data from various sources, including the dashboard in order to perform competitive analysis in order to present the findings and recommendations to senior and executive leaders within the Consumer and High Net Worth Client Segment within Tanzania.
- Conduct market research to assess the effectiveness of marketing, advertising through digital and media platforms in order to align to best practices and identify opportunities for Consumer and High Net Worth within Tanzania.
Financial Management
- Contribute to the budgeting process with inputs from the business and manage marketing related expenditure to enable the effective use of allocated funds to contribute to the overall success of the business.
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Marketing
Experience Required
Marketing & Communications Business Partnering
Brand & Marketing
Event Management (3-4 years)
Demonstrated ability to lead event management with practical experience
in conferencing and event marketing management. Experience in leading
all Digital Platforms, including the website, ATMs, in-branch videos and
all social media platforms to ensure that customers have access to the
most up to date information as it relates to products and services.
Marketing & Communications Business Partnering (3-4 years)
Experience in advertising, creative briefing, campaign management, and media planning strategies and global best practice.
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Brand Management (3-4 years)
The role requires an individual with a thorough understanding of
effective brand management, ensuring the best public image of the
organisation is seen. Understanding of the target customer markets as
well as best-platform media channels and touch points. Ability to
translate marketing strategies into effective single minded advertising
and communication tactics.
Manager, Tech & Ops Audit at Stanbic Bank
Business Segment: Group Functions
Location: TZ, Dar es Salam, Dar es Salaam, Kinondoni Road
Job ID: 60052558_80163661
Job Description
- To execute the audit process effectively within relevant stakeholder environments by demonstrating a clear understanding to independently and objectively provide assurance and advice that enables client centric risk management.
- Participates and lead teams in preparation of annual audit plan.
- Designing and implementing a comprehensive, robust and fit for purpose audit approach and capability for the assignments on the plan. Lead and perform audit assignments as per the annual audit plan/programme in-country and regionally as assigned.
- Analyse business processes applied by the various auditable entities and business units to facilitate risk and control assessments and preparing audit programmes that are consistent with the risk and control assessments to ensure that the risks identified are properly addressed.
- Reporting significant issues related to the risk management, control and governance processes of entities audited. This includes the reporting of emerging trends / risks.
- Performs assigned cross border audits not falling within the country Audit plan.
- Leading teams on assignment and within the portfolio assigned (including both country and regionally where applicable)
- Identify opportunities for automation within IA process and business process and drive the automation journey through the available robotics platforms/development of new solutions.
- Perform quality and timely issue tracking, validation and reporting of all significant findings.
- Delivers IT audit and advisory services in compliance with established Institute of Internal Auditors’ (IIA) standards, Internal audit methodology and utilizes ISACA’s good-practice framework for IT management and governance (COBIT) and related frameworks.
- Manages and executes special projects as assigned
Qualifications
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Education and Professional Qualifications
- A Bachelor’s degree in Computer Science, Information Technology or related discipline.
- A professional qualification such as Certified Information System Auditor (CISA), CISM, CRISC or equivalent; or studies towards attainment of such qualifications.
- Good understanding of risk-based audit methodologies.
- Knowledge of programming languages such as SQL, Python, PHP and Java
Experience and Competencies
- Minimum of 7 years of diversified experience in the auditing of Information Systems including experience in a supervisory position.
- Demonstrable experience in auditing of Technology Systems, Applications and IT processes and automated/digitised business processes. These include pre and post implementation reviews, IT Security audits, IT General Controls and review of IT policies, procedures and frameworks.
- Hands on experience in data analytics and proficient knowledge in utilising data analytics tools and methodologies including demonstrable scripting skills.
- Banking or financial services experience with a broad-based understanding of the various business units would be an advantage.
- Good report writing and verbal communication skills.
- Strong analytical skills, attention to detail and ability to present work in a professional format.
- Team player – ability to share with and draw on the expertise of others.
- High levels of energy and determination. The ability to work under stretched / demanding conditions and have flexibility to travel as required.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Details
- Developing Expertise
- Documenting Facts
- Examining Information
- Interacting with People
- Interpreting Data
- Meeting Timescales
- Producing Output
- Team Working
- Upholding Standards
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Technical Competencies:
- Audit Project Management
- Audit Report Writing
- IA Data Analysis
- IA Technology Application
- Internal Auditing
- Maintain IA Professional Practices
