Vodacom Tanzania Limited is Tanzania’s leading cellular network company. As of December 2020, Vodacom Tanzania had over 15.6 million customers and was the largest wireless telecommunications network in Tanzania. Vodacom Tanzania Public Limited Company is Tanzania’s leading mobile operator and mobile financial services provider, with the fastest nationwide data network and the largest mobile money network in the country. We provide various communication services to more than 12.6 million customers.Nafasi za kazi Vodacom
Key Account Manager
Vodacom Tanzania Plc
Role purpose:
- To acquire new Customers Accounts for Vodacom Enterprise – All product lines
- Retention of the existing customer bas
- To increase the business in circa 5-10 accounts per annum.
Key accountabilities and decision ownership
- Responsible for acquisition in Dar es salaam of 5 – 10 Vodacom Enterprise accounts and delivery of profitable, long term business of those accounts to Vodacom
- Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user (ARPU) and account (ARPA).
- Establishes appropriate relationships with customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers •Works collaboratively to provide direction on the service relationship for nominated accounts
- Inputs to decisions on new propositions, product mix and services for customers
Skills
- Selling Business Outcomes
- Social and Digital Selling
- Sales Methodologies and Processes
- Commercial Acumen in the B2B Environment
- Customer Centricity
- Sales Tools
- B2B Product Knowledge and Proposition Delivery
- Account Management
- Competitor Awareness and Cross Sell
- Critical Thinking
- Building Rapport
- Product/Solution Proposition Strategy and Design
- Data Analytics and Insights
- Dynamic Prioritisation and Multi-tasking
- Business and Commercial Acumen
- Storytelling
- Objection Handling and Negotiation
Administrator: Data Warehousing
Vodacom Tanzania Plc
Job Description
Role purpose:
System Administrator: Data Warehousing and Reporting will be responsible for the support and management of the data warehousing systems for efficient performance. The role shall also be responsible for daily and monthly report generation, analysis and delivery in the area of billing and interconnect.
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Key accountabilities and decision ownership
- Prepare Daily/monthly/ Adhoc Management and Financial reports,
- Capture reporting requirement for the new products.
- Updating of the interconnect rating engine with new rates.
- Support and management of the Data ware house System
- Engagement with vendor on projects implementation and System support.
- Training and Self Development and Keep up to date with new technologies
Core Competencies, Qualifications, knowledge and experience
- A Degree in Computer Science (BSc) or Computer Engineerin
- 2 Years’ experience in Telecommunication Industry and/or Billing Environment.
- Project knowledge and experience would be advantageous.
- Data Warehouse Certification e.g. Oracle Certifications
- Data mining/analytical skills
- Office Application Knowledge
- Programing and SQL Knowledge
- Problem solving
- Customer focus
- Instils trust.
