Background
CRDB Bank Plc is an African bank and a
leading Financial Services Provider in Tanzania with current presence in
Tanzania and Burundi, East Africa. The Bank was established in 1996 and
was listed on The Dar Es Salaam Stock exchange (DSE) in June 2009.
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CRDB JOB OPPORTUNITIES MAY, 2021
We are a collection of individuals who believe in excellence. We are always on the look out for fresh talent and we hiring people who have the drive to succeed and the will to implement the discipline required to succeed. We focus on nurturing our team and providing our team with an environment that is conductive to creative thought.
We are a collection of individuals who believe in excellence. We are always on the look out for fresh talent and we hiring people who have the drive to succeed and the will to implement the discipline required to succeed. We focus on nurturing our team and providing our team with an environment that is conductive to creative thought.
Job Summary
To provide HR Solutions to a portfolio of business Units and be the principle point of contact with both Senior Leadership and Zonal Management for HR related issues.
Key responsibilities:
Talent Acquisition: With the support of Head HRBP
- Planning for talent acquisition in close conjunction with the corporate team for existing and new project at different phases.
- Support the Developing and implementing SOP for recruitment to reduce the lead-time.
- Handling mass recruitment and driving team to achieve the recruitment target.
- Initial screening & interview of shortlisted candidates at HR level based on JD`s.
- Take a lead on Interview formalities & Interview of candidates with selection panel.
- Tracking of selected candidates from date of selection to onboard.
- Identify manpower plan & fine-tune the recruitment approach methodology accordingly.
- Support the setting of SMART objectives and drive completion.
- Ensure quality performance management plans are in place for staff as per PMS review Calendar.
- Monitor quality and compliance on PM process as well as ensuring performance culture is instilled among employees.
- Utilizing performance information in skill management, talent retention, succession planning.
- Drive initiatives to proactively build a long-term talent pipeline.
- Implemented Personal Development Plan towards achieving career aspirations & goals.
- Defined Career Plan through Individual Development Plan (IDP) for high performers.
Learning and Development:
- Supports Line Managers in identifying Training needs for respective business units and ensure implementation of training framework.
- Conducting customized training programmed based on the training need analysis to enhance the manpower skills & efficiency.
- Support designing training programmes to train employees to a skilled level.
- Coordinating with In house and external agencies / consultants for supervisory and managerial development.
- Ensure 100% adherence to HR policies and procedures.
- Ensure achievement of clean audit report in all areas.
- Ensure all people risks are well managed across the business units regarding HR compliance related matters.
- Analyse statistical data and reports to identify and determine causes of employee’s problems and develop recommendations to ensure that the Bank’s personnel policies and practices are improved.
- Create and manage a comprehension Induction process.
- Conduct joining formalities.
- Monitoring on the updating of employee personal files.
- Managing induction and orientation programmes for the newly hired employees.
- Employee Relations and Drive Strong employee engagement
- Identifying patterns, trends and root causes for making recommendation (s) to line managers to improve motivation, increase retention, engagement and efficiency of employees through employee satisfaction surveys.
- Initiated various communication forums between peers, supervisors and top management.
- Ensure good employee relations through effective relations and relationship with all stakeholders, including employees’ representatives.
- Be a change lead, through advising and challenging stakeholders with respect to organizational changes and ensure they have the right methodologies and tools.
- Timely and proactively manage disciplinary, grievance and PIPs to closure.
- Ensure HR processes within the operating model function effectively as well as making sure HR services are up to date and aligned with the wishes of the business.
Others:
Preparing and agreeing on an annual budget based on the HR strategic plans.
Maintain a database of HR issues resolved at the designated business units/zones.
Prepare performance reports (monthly work plan, activity report etc.)
Experience, Knowledge and Skills Requirements
Bachelor Degree in Human Resources, Social Science or any other related field.
Master’s Degree /HR Certification is an added advantage for this role.
Minimum of 5 years experience including in HR Business Partnering.
Minimum of 2 years experience in Banking or financial institutions is preferred.
HR expertise (multiple knowledge in HR disciplines).
The deadline for submitting the application is 31 May 2021.
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Career Opportunities: Senior Specialist; General & Medical (582)
Requisition ID 582
Job Description
Job Summary
Responsible to grow and manage Bancassurance portfolio and identified business opportunities for all lines of business within a unit; responsible for retention thus achieving the delivery of the Business Budget as well as ensuring sustainable, profitable business operations.
Key responsibilities:
- Responsible for overseeing the daily insurance sales in the respective business unit.
- Ensures compliance with organizational policies, procedures and quality standards including TIRA.
- Works in close coordination with different stakeholders to develop business strategy and articulate action plans to drive the focus of business towards archiving the company objectives.
- Undertakes internal and external training initiatives to expand the technical skills of Underwriters across the Banks.
- Responsible for ensuring all renewals are done on time and ensure maximum client retention while generating more leads and support in the closing of the same.
- To drive and support Zonal and Branch managements in terms of renewals and business acquisitions.
- Validate all proposals/inquiries/quotation received directly or through the Branches for compliance.
- Provides underwriting technical guidance on matters related to defining the scope of cover, development of policy terms, premium finance, the tenor of coverage etc. to Zone and branches in ensuring the achievement of the targets.
- Responsible for proposing and implementing cost-effective solutions for the efficient and effective operations of the Bank
- Find new customers and persuade existing ones to buy extra services/products (Cross and upselling).
- Submission accurate, quality and timely business reports and use these to compile departmental reports for review by senior management and the Bank management in terms of Daily, Weekly and Monthly.
- Gathering information from clients, assessing their insurance needs and risk profile.
- Building and maintaining ongoing relationships with clients including scheduling and attending meetings and understanding the nature of clients' businesses or lives;
- Researching insurance companies policies and negotiating with underwriters to find the most suitable insurance for clients at the best price.
- Arranging specialized types of insurance cover in complex cases; may involve preparing reports for insurance underwriters and surveyors and negotiating with insurers.
- To participate in driving the different Insurance marketing initiatives/campaigns. This will include ad hoc activities/promotions for the branches and media.
- To steer the development of new products with the other departments.
- Oversee the process of bidding the tenders and after-sale services to corporate clients.
- Bachelor Degree in any related Business subjects from the accredited higher learning institution.
- Minimum of 5 years experience within the Insurance Industry with 4 years of sales experience.
- Expertise in medical and General Insurance business.
- Excellent planning & organization skills.
- Ability to multitask.
- Resilient.
