Employment Opportunities at Vodacom Tanzania

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Position: System Administrator: Data Warehousing & Reporting
Posting Country: Tanzania, United Republic of
Date Posted: 06-Apr-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

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Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.
Description
Role purpose:
•Support to the Management Report Generation and Delivery,
•Data Warehouse System Administration and Monitoring
•Assuring completeness and accuracy of data loaded in the Data Warehouse
•Interconnect Billing & Reporting
Key accountabilities and decision ownership
•Provide Daily/monthly/Adhoc management and Financial reports, New product reporting implementation and completeness checks, and continuous checking and updating reference data in MIS database
•Perform Configuration of New Business and Product Rules and Changes to Live Rule on Data Warehouse systems, End-to-End testing before implementing the changes, Systems development documentation as per Design & Development Methodology.
•Perform Billing processing completeness checks and identifying possible issues, business rules verification from time to time on the Data Warehouse
•Perform Interconnect checks on the new trunks and traffic trending on Daily Basis, configure interconnect rates, and new destinations updates as they are communicated, Perform Interconnect Settlement Reconciliation
•National Roaming Reporting and Key Performance Indicator Monitoring
•Training and Self Development and Keep up to date with new technologies

Core competencies, knowledge, experience & Qualifications
•A Degree in Computer Science (BSc) or Computer Engineering
•2 Years’ experience in Telecommunication Industry and/or Billing Environment.
•Data mining/analytical skills
•Office Application Knowledge especially EXCEL, Presentation and Documentation
•Programing and SQL Knowledge
•System Maintenance and Management Skills
•Billing System Administration Skills
•Project knowledge and experience would be advantageous.
•Data Warehouse Certification e.g. Oracle Certifications

Skills
  • Monitor and Diagnose
  • Incident Response
  • Data Driven Decision Making
  • Dev Ops
  • Security
  • Software Engineering
  • Cloud
  • Automation and Robotics
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
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Position: Head of Cyber Security
Posting Country: Tanzania, United Republic of
Date Posted: 06-Apr-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.
Job Description
Role purpose:
Head of Cyber Security is responsible for the provision of expert knowledge and influences the cyber security activities, aligning global cyber security risk reduction with local market business and technology priorities and to the global cyber security strategy to be implemented in the local markets. The Head of Cyber Security focusses upon the management of a team of Cyber Security professionals who protect Vodafone from security threats and reduce risk across Vodafone global technology infrastructure and implements security controls across Vodafone with a single design.

Key accountabilities and decision ownership:

Impact on the business
• Coordinate delivery and assessment of cyber security baselines (CSBs) across all Vodacom relevant business areas and processes
• Design effectively and efficiently implement Cyber Security controls and requirements across Vodacom Tanzania environments
• Own demand planning and forecasting for Technology security, for all systems, services and processes within the portfolio, working together with vendors and internal customers
• Drive, lead and manage the ISO27001 Information security management system (ISMS) for its successful operations
• Drive, lead and manage the King IV Technology governance for its successful operations
• Ensure all M-Pesa and third-party systems’ products, services and projects are compliant to the Vodacom minimum security requirements and Cyber Security Baselines (CSBs)
• Management of the vulnerability scanning, patching and penetration tests and tracking resolution of vulnerabilities and patches in Vodacom systems, per the relevant Vodacom security policies
• Coordinate all internal and external audits around Technology systems and processes, ensure these systems are free from known Technology audit findings and ensure all audit findings in these systems are closed within agreed timelines
Customers, supplier and third parties
• Ensure compliance with Legal, Regulatory and key stakeholders requirements across the Technology domains
• Responsible for monitoring of compliance of the Cyber security managed services contract, to ensure it is within agreed SLA
• Responsible for validation, timely completion and accuracy of Technology audit checklists and user access rights reviews
• Ensure proper implementation, projects and change management processes compliance for all planned and emergency changes in Technology systems 
Leadership, Planning and Human Resource Management
• Manage all the Cyber security budgets and planning, in alignment with the company and Group strategy
• Manage the Cyber security subordinate resources (FTEs and contractors) for their tasks/job descriptions effective implementations
• Performance Management, Skills development within Cyber security department
• Provide input to Security Policies and requirements on Technology security methods and technologies
• Implement and measure compliance of the Vodacom cyber code across all users
• Provide regular and accurate management reporting on Cyber security service performance
• Build and manage relationships with key stakeholders to disseminate information and drive mitigating actions. 

Innovation and change
• Manage the Security and Privacy by Design Assurance (SPDA) processes of the GDPR and business requirements
• Continually assess and review security policies and controls, to support business requirements and changing security landscapes
• Drive continuous improvement through simplification of key cyber security processes
• Set-up of analytics framework and tools

Communication

• Work closely with the projects management team to ensure secure development of software codes and products is adhered and maintained throughout the software development life cycle
• Drive internal and third party service review meetings covering performance, service improvements, quality and processes
• Make recommendations for Cyber security service Improvement Plans and ensure actions are followed through to completion in a timely manner
• Perform information security awareness and training to all Vodacom users and third-party vendors, and monitor effectiveness of the awareness and trainings
• Driving incident planned and emergency communication processes to both internal and external audience.

Core Competencies, Knowledge, Experience and Qualifications:
• Bachelor of Science Degree in Telecommunications, Information/Cyber Security, Information technology or Computer Science
• Security certifications (CEH, GCIA, CISM, CISA or equivalent)
• MSc or MBA and CISSP will be an added advantage
• Minimum of seven years’ experience in Technology and Network Systems security and five years in the Cyber security field
• Demonstrated understanding and application of the Technology security internationally recognized frameworks, such as ISO27001
• Advanced knowledge of mobile telecommunications network architectures, IT systems, Financial systems, networks and applications.
• Project Management and Strong communication & leadership skills
• Extensive computer user knowledge and skills essential
• Strong analytical, planning and organizing skills.
• Good business acumen
• Ability to work independently and under pressure.

Skills
  • Security
  • Risk and Compliance
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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Manager: Fixed Products
Posting Country: TZ
Date Posted: 03-Apr-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

Recommended:
Free CV Writing and Download, Cover/Job Application Letters, Interview Questions and It's Best Answers plus Examples. Click Here

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.
Description
Core competencies, knowledge and experience:
Job Knowledge:
• Strong experience and working knowledge on Telecoms and Networking.
• Sound Technical Solution Selling skills
• Must possess good organizational skills with strong attention to details
• Excellent communication skills.
  1. • Ability to work effectively in cross functional setup.
• Strong Stakeholder Management skills
• At least 3 years previous experience handling fixed solutions sales or product development.
Must have technical / professional qualifications:
• A degree in Information Technology / Telecoms Engineering.
• Certification in Project Management and experience will be a plus.
• Certification in Business Management will also be a plus
Must have technical / professional qualifications:
• A degree in Information Technology / Telecoms Engineering.
• Certification in Project Management and experience will be a plus.
Skills
  • Selling Business Outcomes
  • Managing the Sales Cycle
  • Commercial Acumen in the B2B Environment
  • Customer Centricity
  • Application of Vodafone Business Sales Tools
  • B2B Product Knowledge and Proposition Delivery 
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
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System Adm:IN Operations&Quality Assurance
Posting Country: Tanzania, United Republic of
Date Posted: 03-Apr-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.
Description
Role purpose:
The IN Operations and quality assurance administrator, focus on maintaining and administering IN systems application, Database and hardware infrastructure. Ensure systems are stable and manage Quality assurance of all operational and projects changes in the systems. Typically report to the Head of Real-time billing and provisioning systems.
Key accountabilities and decision ownership
•System Acquisition (Acquire and Maintain IN Infrastructure such as servers, software and connectivity, Setting and maintaining IN Policies and Procedures, manage changes to the systems via change management process and ensure prerequisite documents are thoroughly analysed and appropriate records are kept.
•System Management (Manage performance and capacity of IN infrastructure, inform line management one year in advance of the projected decline of capacity or service quality, Ensure all records in the system are administered and maintained correctly, Ensure continuous service with high availability and minimum disruption, Ensure systems security by safeguarding against unauthorized access on all backend of systems, Manage IN
•System Operations and Security (Configuration of login scripts, user passwords, access rights, Implementation and enforce security policies as defined and approved by the company, Produce security reports at a schedule given by Line Management, Perform a security Audit at least once a moth to ensure zero auditing finding in the IN environment by external auditors from group or third parties.
•System Monitoring (Monitoring & analysing Key performance indicators for IN infrastructures (database, application & OS), Benchmarking the IN system parameters so as to assess the response time on call processing)
•Self-Development (Maintain Personal Development Plan - PDP)
Core competencies, knowledge and experience
•Strong problem-solving & leadership skills
•Excellent planning and organizing skills, Project Management skills,
•Good Communication Skills and Customer obsessed
•Resilient under Pressure
•Must have strong analytical skills
Must have technical/professional qualifications:
•Minimum of 2 years’ experience
•B.Sc. in Computer Science or Computer engineering or Telecommunications Engineering
•Software design and development skills
•Hands-oLinux operating systems administration skills -Scripting capability added advantage
•Good knowledge on TCP/IP network administration
•Strong technical skills on server and storage infrastructure management 
Skills
  • MicroServices and APIs
  • Agile
  • Digital Experience Platforms
  • Coding
  • Dev Ops
  • Security
  • Cloud
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
TO APPLY CLICK HERE! 

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Billing Application Support Admin

Posting Country: Tanzania, United Republic of

Full Time / Part Time: Full Time


Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.

Description
Role purpose:
•    To provide system administration and technical support and drive the operational efficiency by adopting innovation and automation.
Key accountabilities and decision ownership
•    Management of billing administration systems and applications.
•    Responsible for application support and continuous improvement of existing systems.
•    Manage systems problems, Incidents and requests as per the SLA.
•    Manage Projects related to billing administration systems and applications
•    Adhere to the internal service standards, including system downtime and response times, and maintain records to demonstrate compliance.
Core competencies, knowledge and experience 
•    Database Management / Administration (oracle) skills
•    IT Systems Administration and Security
•    Ability to work independently in a fast paced environment
•    Good Communication Skills
•    Agile way of working

Must have technical/professional qualifications: 
•    B.Sc. in Computer Science/ Computer Engineering or Electronics and Communication science.
•    Telecommunications Knowledge and experience
•    Project management knowledge and experience
•    Minimum 1 year work experience in IT operations job
Skills
Monitor and Diagnose
Incident Response
Data Driven Decision Making
Dev Ops
Security
Software Engineering
Cloud
Automation and Robotics
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
 TO APPLY CLICK HERE! 

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