About us
Bharti
Airtel Limited is a leading global telecommunications company with
operations in 20 countries across Asia and Africa. Headquartered in New
Delhi, India, the company ranks amongst the top 3 mobile service
providers globally in terms of subscribers. In India, the company's
product offerings include 2G, 3G and 4G wireless services, mobile
commerce, fixed line services, high speed DSL broadband, IPTV, DTH,
enterprise services including national & international long distance
services to carriers. In the rest of the geographies, it offers 2G, 3G
and 4G wireless services and mobile commerce. Bharti Airtel had over 335
million customers across its operations at the end of August 2015. To
know more please visit, www.airtel.com
Recommended:
Free
CV Writing and Download, Cover/Job Application Letters, Interview
Questions and It's Best Answers plus Examples. Click Here
Position: Data and Customer Life Management - Manager
Dar es Salaam, Tanzania
Airtel Tanzania PLC is looking for a suitable candidate for the Data and CLM Manager Position .The
incumbent will be responsible for planning and achieving the targeted
revenue from the prepaid product categories for Voice and Non-Voice
while also
ensuring implementation of customized programs to
create stickiness of the existing base , resulting in reduced customer
churn & higher usage.
Read Also:
Key deliverables;
1. Drive Data Hygiene
- Ensure UnR programs are in place to drive data penetration
- Develop programs to drive data users through the open market device selling outlets
- Develop Data Commando Program for universities
- Drive smartphone penetration through retail, franchise and open market
2 .Working with internal and external customers to drive end to end flawless implementation and execution
- Ensuring whole ecosystem (Group, CEO, Network, IT, CX, Sales, Finance, SCM, HR and Legal, franchise, channel partner, DSA,commando and Retail ) are fully aligned to the data initiatives being
3. Drive innovation
- Have 1 innovation a quarter
- Drive Data VAS – selling a purpose to use data, not only the MB itself
4. Grow Data NPS
- Make sure product awareness is driven on the ground through Brand and Sales
- As few as possible calls to the call center and on social
- Develop programs to drive gifting and promote word-by-mouth
5. Achieve the desired revenue from the base by designing and developing customizedprograms
6.To create customer base stickiness and hence reduce churn
Read Also:
Qualifications and Experience;
- Bachelor Degree in Computer science or any other related filed
- MBA in Marketing
- Professional qualification/certification in Project Management Techniques and related disciplines is an added davantage
- 5+ years minimum working experience in telecommunications Industry
- Experience on delivering multiple complex projects
- MS office proficiency
- Confident
- Assertive
- Results oriented
