Position: Insights and Reporting Dar and Coast
Posting Country: Tanzania, United Republic of
Date Posted: 27-Feb-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just
carry minutes, texts and data – we carry people’s lives. And that’s a
huge responsibility. If you think for a minute about the people you rely
on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a
difference to the lives of our customers, and the communities in which
we live and work. We support our people to give something back to the
causes that mean the most to them through helping them give time and
money to the charities they love.
And what’s it like to work here? We have created an environment where
you can look forward to coming to work and are empowered to be at your
best. We offer flexibility in how you work that helps you do your job in
a way that suits you, opportunities to help you grow and progress
throughout your career and a choice of benefits to suit your lifestyle.
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Role purpose:
To provide timely, accurate, and focused information and support to the
Zonal EHOD to Develop and implement effective business Reports to
deliver improved decision making and competitive edge. Develop a
framework for commercial processes. Support the Zonal EHOD in tracking
routine functional / departmental objectives
Key accountabilities
Analysis & Reporting
- Provide SD teams with reports on connections and airtime revenue
- Provide reports to compute monthly incentives payable to Channel Partners and SD team.
- Develop sales target setting templates
- Prepare presentations on monthly performance for SD Director
- Provide SD team with distribution partner and staff monthly performance reports
- Provide Financial SD Cost review templates and Budget forecasts
- Tracking KPI’s of all key new launches for a period of two months on a daily basis, to be measured and evaluated on a monthly basis.
- Preparation of the SD projects & proposals business cases.
- Preparation of Weekly SD reports, Dashboard and Management meeting presentations
- Budget Champion for S&D department: Monitoring of Sales Capex & Opex and ensuring they are within approved budgets.
- Manager SD Project Routines & Disciplines
- Prepare business cases for new projects
- Offer internal training whenever needed
SD Operations & Incentive Plans Management:
- Develop and monitor reward & recognition programs for Channel Partners & SD team; run Contest results and follow up to ensure that rewards get to the right winners.
- Computation of monthly Sales Incentives (SIP) and R&R as per HR policy, Validate with Revenue Assurance and ensure that such payments are done by HR.
- Working closely with Geo-marketing team to review Territory & Regional boundaries, based on ROIs for Channel partners and other SD infrastructure elements.
Business Process review
- Liaise with other departments on business reengineering processes relating to distribution team, back office and corporate segment
- Monthly Flash & Forecast and Annual Budget Reforecast and Controls
- Departmental budget champion; monitoring both Capex and Opex expenditures to ensure that the department is within the approved budget limits
- Lead and ensure input to the Budget process from the regions
- Lead the commercial teams in preparing yearly and quarterly reforecast
- Prepare monthly reports on actual performance against budgets
- Prepare variance analysis reports and commentary.
Read Also:
Must have technical/professional qualifications:
- 2-5 years with University Degree in business or sales management; 1-3 years with Advanced Degree
- Able to work under high stress with short-term targets and objectives
- IT literacy with proficiency in Excel, and Powerpoint
- Able to operate in a performance driven organization
Skills
- Modern Marketing Leadership
- Product and Proposition Strategy and Design
- Pricing Design and Analysis
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
TO APPLY CLICK HERE*********************
Position: Shop Manager - Mbeya
Posting Country: TZ
Date Posted: 27-Feb-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just
carry minutes, texts and data – we carry people’s lives. And that’s a
huge responsibility. If you think for a minute about the people you rely
on…the likelihood is they rely on us.
Read Also:
Customers are at the heart of everything we do and we want to make a
difference to the lives of our customers, and the communities in which
we live and work. We support our people to give something back to the
causes that mean the most to them through helping them give time and
money to the charities they love.
And what’s it like to work here? We have created an environment where
you can look forward to coming to work and are empowered to be at your
best. We offer flexibility in how you work that helps you do your job in
a way that suits you, opportunities to help you grow and progress
throughout your career and a choice of benefits to suit your lifestyle.
Read Also:
Job Description
The key functions of the Shop Manager is to drive Key performance
indicators of acquiring new subscribers, Airtime sales, Devise sales,
provide quality customer service to ALL clients entering the Vodashop
through optimal management. The Shop Manager will be responsible for
managing the sales and customer service team, as well as merchandising.
The Vodashop also provides an opportunity for customers to solve their
queries and must ensure that this is both possible and operated
efficiently.
Read Also:
Job Responsibilities
- Supports the team with the delivery of store based activities, including end-to-end sales, customer services and store management responsibilities;
- Responsible for meeting Retail Sales and NPS targets consistently (may be individual or store targets);
- Builds trusting relationships with the customer base, drives improvements in NPS and represents the Vodafone brand;
- Provides operational support to the team and delivers an exceptional sales experience, developing customer loyalty and cross-selling through managing the customer experience ;
- Coordinates reporting, stock-taking, audits and product launches and other store related activities that enable the store to run effectively;
- Applies the advocacy of Self-Serve and Digital-Firstfor solving non-complicated service situations;
- Communicates and exchanges logical information in a concise and clear way, provides advicefor ensuring effective collaboration across channels, perhaps with other stores ;
- Engages with the local community and businesses (eg shopping centre, events, local charities/schools) and acts as an ambassador;
- Thoroughly understands Retail Sales policies and procedures through acquired experience, and informs customers accordingly to ensure a high level of customer experience;
- Ensures the team support and educate the customer around setting up/using their device, assist with technical queries and diagnose and organise repair of faulty devices;
- Ensures the team identify cross/upsell opportunities;
- Performs other job-related duties or tasks defined by the manager or resulting from assigned agendas;
Read Also:
- Digital Advocacy
- Competitor Awareness and Cross Sell
- Ownership
- Building Rapport
- Resilience
- Building and Proposing Solutions
- Empathy
- Objection Handling and Negotiation
- Identifies Customer Needs
- Commitment from Vodacom
Read Also:
TO APPLY CLICK HERE******************
Position: Campaigns and Propositions Specialist
Posting Country: TZ
Date Posted: 27-Feb-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Read Also:
Joining Vodacom
is more than a job, what we do matters. We don’t just carry minutes,
texts and data – we carry people’s lives. And that’s a huge
responsibility. If you think for a minute about the people you rely
on…the likelihood is they rely on us.
Customers
are at the heart of everything we do and we want to make a difference
to the lives of our customers, and the communities in which we live and
work. We support our people to give something back to the causes that
mean the most to them through helping them give time and money to the
charities they love.
And
what’s it like to work here? We have created an environment where you
can look forward to coming to work and are empowered to be at your best.
We offer flexibility in how you work that helps you do your job in a
way that suits you, opportunities to help you grow and progress
throughout your career and a choice of benefits to suit your lifestyle.
Read Also:
Role purpose:
•
Develop integrated Vodacom Business marketing campaigns, track, and
measure their success with the aim of acquiring and retaining customers
•
To coordinate Marketing and Commercial Functions (CBU, Marketing) to
ensure Enterprise and Vodacom brands remains relevant and that all
initiatives support the Vodacom brand strategy framework.
Key accountabilities and decision ownership [max 5]:
•
Plan, design and implement Internal and External Enterprise
Marketing campaigns and develop promotional materials while ensuring
that the organisation’s brand and identity is adhered to in campaigns
and in all communication channels.
• To ensure all campaigns are executed as per the strategy and set objectives
•
Deliver regular reports from collected data from campaigns and
promotions, including web analysis (where necessary) and evaluate KPIs /
ROI and advise Management on your evaluations
•
Manage Marketing Budget for VBU and deliver regular reports that
outlines the expenses and provide expenditure alerts where necessary
• Support Customer acquisition, retention and across all Enterprise Customer SegmentsCore competencies, knowledge and experience:
• Experience Marketing in a B2B industry for all Enterprise segments including (> 5 years)
• Experience Project management
• Brand understanding and how corporates engage with different brands.
• Up to date with latest trends and Marketing best practice.
• Needs to have good strategic skills & tactical execution skills, since structuring and establishing the local regional market is a large part of the role
• Understanding of the Enterprise Marketing value chain, impact on business models & where Change Management can be used as a transformational tool in verticals
• Ability to engage at C - level
• Be able to translate Marketing and Campaign principles, references and jargon to customer business value
Read Also:
• BA / Business and Marketing degree and >3 years of Telecom experience
• Excellent Communication skills (verbal and written)
• Experience in Marketing, Business-to-Business Marketing in large, e.g. Enterprise / B2B telecoms/IT environment (> 5 years)
Skills
- Selling Business Outcomes
- Managing the Sales Cycle
- Commercial Acumen in the B2B Environment
- Customer Centricity
- Application of Vodafone Business Sales Tools
- B2B Product Knowledge and Proposition Delivery
Read Also:
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
