HOD: Strategy and Consumer Insight
Description
This position is responsible for CBU Strategy, Reporting and Consumer
Insight.. All reporting to the Vodacom Tanzania Management and Finance
Group, including but not limited to reporting on Marketing operational
performance, investment plans, key performance areas and various other
areas as required by the Vodacom and Vodafone Group. The role will also
include the planning of the key Marketing commercial strategies and the
measurement of it against pre-defined criteria on a monthly and weekly
basis. This role will also include the alignment of all reporting to the
structured requirements set by the Vodafone Group. Since these are all
new requirements, the role will involve a significant amount of policy
and procedure implementations in accordance with the company goals and
objectives particularly as stated in company strategic and operating
plans.
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KEY ACCOUNTABILITIES- Development of CBU annual and long term Strategy, ensure its adoption and performance across the business, with constant tracking of its performance at all times.
- Responsible for all Marketing reporting to Vodacom and Vodafone Marketing management, including monthly reporting on operational performance, investment plans, key performance areas and various other areas as required by the Vodafone Group.
- Partnering with all department heads as well as senior management, he/she will have to identify and plan the Marketing commercial strategies and objectives.
- Monitoring of the progress of achieving these targets and to ensure that all goals are met, re-evaluating and adjusting them as needed.
- He/she will monitor and interpret all trends that occur within the Marketing industry, which will include evaluating market size, competitor accomplishments and activities and industry structures, and make recommendations to senior management to assist in achieving the company’s strategic objectives.
- He/she will be responsible to formulate the Marketing business plan. Working with senior management, he/she will develop short- and long-term strategic business goals.
- He/she will be required to expediently gather and analyse data, presenting it to senior management, while making recommendations to improve the business.
- To identify and select an appropriate successor and to transfer of knowledge and skills
- Develop tentative 3 years Strategy to support the annual planned strategy.
- To implement all Vodafone reporting requirements and structures as well as define and implement all relating policies and procedures.
- CBU Budget creation, reporting and monitoring as per Vodacom/Vodafone Format and Guidelines
Degree in Finance, Commerce, Economics and any related field.
At least 10 years total work experience
At least 5 years work experience in management
Auditing firm experience will bring an added advantage.
Read Also:
- High quality planning and development skills
- Agility and Out of the box thinking
- Superior analytical skills
- Exceptional report writing skills
- High level of problem solving skills
- High level of competency in Microsoft office applications
- High level of commercial sense
- Knowledge of Vodafone HFM reporting system
- Very Good communication skills
- Attention to detail
- Honesty
- Integrity
- Skills
Data Analytics and Insights
Understanding Customers and Developing Insight
CLICK HERE TO APPLY
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Manager: Product Development
Manager: Product Development
Posting Country: Tanzania, United Republic of
Date Posted: 20-Jan-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodafone is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.
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And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.
Role purpose:
- Custodian of products/services’ business rules through the product life cycle.
- Managing the relationship between IT & Billing and the rest of the business on changes to business rules and processes – new and enhancements.
Key accountabilities and decision ownership
- Requirement acquisition and Specifications
- Ensuring that key business rules and processes are accurately captured in URS.
- Research and evaluation for solution
- Play the role of SPOC between Vodacom Tanzania and solution providers when it comes to technical discussions.
- SLA Governance & Change Management Coordination
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This goes hand in hand with ensuring that recommendations and agreements are executed as directed by the forum
- Budget Administration
Managing and supporting SCM process for budget allocation, transfers and issuing PO
Core competencies, knowledge and experience
- Excellent analytical and logical reasoning skills
- Strong stakeholder management skills
- Able to adapt to Agile
- Able to challenge the status quo
- Degree in Computing or Telecommunication field.
- At least 3-5 years’ experience in Computing/ or Telecommunication field
- ITIL Certification would be advantageous.
- Systems Analysis, Design, development and implementation & Business Communication
- Project Management knowledge would be advantageous
- MicroServices and APIs
- Agile
- Digital Experience Platforms
- Coding
- Dev Ops
- Security
- Cloud
- Commitment from Vodafone
Read Also:
CLICK HERE TO APPLY
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Posting Country: Tanzania, United Republic of
Contract Type: Permanent
Recommended:
Free
CV Writing and Download, Cover/Job Application Letters, Interview
Questions and It's Best Answers plus Examples. Click Here
READ MORE AND APPLY!*********************
Read Also:
Read Also:
- Administer all lawful requests from LEAs for the provision of data held on Vodacom Tanzania systems and advice to LEAs on the interpretation of Vodacom data;
- Prepare and maintain a variety of records, logs and files, including information of a confidential nature, with strict secrecy and confidentiality as per the applicable policies, procedures, guidelines and standards;
- Determine the prioritisation of the LEA requests and reply within the stipulated Service Level Agreements (SLA);
- Compile information and data for reporting purpose, on weekly, monthly and quarterly basis, prepare reports related to the LEA function; and
- Perform a wide variety of specialized duties independently, in support of the LEA functions delegated to a manager level administrator.