Position: Head; Business Banking
Reporting Line: Chief, Retail Banking
Reporting Line: Chief, Retail Banking
Job Purpose
To
builds an effective network of internal and external relationships,
such as community and industry relationships, to actively acquire new
clients and/or expand existing clients and enhance the client
experience. Leverages reporting and sales tools to proactively identify
and successfully convert sales opportunities
Recommended:
Free
CV Writing and Download, Cover/Job Application Letters, Interview
Questions and It's Best Answers plus Examples. Click Here
To
Manage risk/return and drives quality for new and/or existing clients.
Actively identifies and mitigates different types of risks, such as
regulatory, reputational, operational and credit risks
To
promote portfolio growth by implementing the approved strategic
direction of the bank. Also, develop a strong understanding of customer
needs by focusing on customer experience and creating strong brand
awareness to deliver targeted customer propositions.
Main Responsibilities
- Build collaborative internal and external relationships to provide the best in client advice and service; develop the business to ensure a seamless experience for the client who has multiple products and services.
- Serve as a trusted advisor to the client in delivering comprehensive and customized business banking products and solutions tailored to the financial needs and circumstances of business clients.
- Manage business banking portfolio; grow portfolio by prospecting for new clients and while deepening relationships with existing clients. Also, by leading banks strategy to grow deposits, increase share of fee income, increase loans and manage margins by selectively growing assets.
- With the knowledge of business banking, credit and risk management, identify, recommend and promote products and solutions that best serve the client while still working within risk parameters that protect the bank.
- Build relationship management team (RMs), Business Bankers and Loan Officers that will be calling on existing clients to truly understand their businesses and analyze product and service growth opportunities that ensures profitability of portfolio.
- Develop and manage a disciplined marketing process by identifying steps/strategies necessary to effectively maintain and build relationships with clients and prospects.
- Track sales and activity performance on key metrics within the Zones to ensure employee productivity is meeting and/or exceeding market standards.
- Prepare budget and ensure that the objectives are met, also prepare and implement the MSME & SACCOS strategy of the bank and manage all related activities.
- Leading the team for product development, implementation, pricing and streamlining portfolio in order to improve customer experience, reduce cost-to-serve and maintain competitiveness.
- Work closely with Zonal Managers in managing business centers though out the network
- Responsible for launching and management of NMB Business Clubs in an efficient manner to realize benefit of these business clubs.
- Responsible for hiring and developing talent for the unit, work with HR to create a clear succession and/or development plan by identifying key employees to develop into senior roles within the bank.
- Maintain and observe Banks control standards, implement and observe compliance policy, including timely implementation of recommendations made by internal/external auditors and external regulators.
- Protect both customer’s and bank’s information by ensuring documents, computers, files, and all confidential matters are appropriately handled as set forth by policy. Be vigilant in driving staff behavior as per NMB values, and thereafter holding them accountable for any violation of policy.
Read Also:
Skills and Knowledge
- Sound knowledge of Business Banking/SME products, services and processes together with exposure in retail banking branch operations or customer service delivery.
- Profound understanding of SME market, key competitors and offerings as well as our competitive edge to win and retain quality customers.
- Excellent knowledge of banking operations and financial markets in Tanzania
- Extensive knowledge and proven sales success with the Bank’s products and services
- Understanding of local operating markets and their corresponding span(s) of control.
- Strong credit analysis skills.
- Strong organizational, analytical, negotiation, communication, teamwork and influencing skills.
- Leadership and interpersonal skills with a proven track record in managing people is critical.
- Ability to operate independently at a high level
- Ability to perform well under pressure
- Bachelor’s degree in Banking/ Finance, Economics, Business Administration or any other relevant business field
- Minimum 7 years proven and progressive business development, sales management and credit background
- 5 years proven and progressive business banking management experience.
- Minimum 5 years’ experience of leadership and line management at a senior level.
- Must be comfortable operating at senior management level and interacting with other senior representatives (internal or external), corporate partners and other stakeholders
Read Also:
“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.
Deadline: 2020-01-18
**************
Product Manager, Liabilities
Job Purpose
Responsible for liability product management and development for Retail Banking and its end-to-end life cycle monitoring to ensure that all products feature are relevant to customer’s needs and market competition in the industry.
Recommended:
Main Responsibilities
NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.
“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.
Deadline:2020-01-06
Location:
Deadline:2020-01-06
Responsible for liability product management and development for Retail Banking and its end-to-end life cycle monitoring to ensure that all products feature are relevant to customer’s needs and market competition in the industry.
Recommended:
Free
CV Writing and Download, Cover/Job Application Letters, Interview
Questions and It's Best Answers plus Examples. Click Here
Main Responsibilities- Developing, implementing and managing a compelling Retail Banking portfolio of liability products for both foreign and local currencies, ensuring product profitability.
- Manage the Retail Banking Liability product lifecycle.
- Proper management of introducing a new product by developing and executing respective Communication on specific products to all branches.
- Ensure the new products are in line with controls, customer centric concept, and are fairly priced.
- Monitor, assess and report new products frameworks and ensure the same is in line with the Banks strategy, projections, targets and budget.
- Analyze, manage and identify all system faults that affects product performance then, suggest areas of improvement, get approvals for improvement and ensure approved changes/enhancements are implemented within agreed time.
- Responsible for compliance and regulatory issues relating to Retail Banking Liability products and services before, during and after development and implementation.
- Play a key role of innovating new Retail Banking Liability products which will drive and enhance the Banks deposits.
- Manage internal relationships with all stakeholders (Technology, Risk, Marketing, Operation, compliance etc.) to ensure any and all newly introduced or existing product is in accordance to bank risk appetite, customer needs and can drive sales.
- Regular (Quarterly/Semi-Annually/Annually) Competitor Review vis-à-vis Retail Liability Product Offering.
- Communication skills both written and oral; Report writing; Presentation and Training skills
- Business planning and Project management
- Strong analytical and numerical skills
- Standard Computer skills
- Good interpersonal and networking; Negotiation skills
- Ability to explain and handle complex information clearly and simply
- Degree in Business, Accountancy, Economics, Finance or any other related field.
- Any course or training in product development is an added advantage
- A minimum of 3 years of working experience in Product Development within the Banking Industry.
- Conversant in Customer segmentation, Pricing and Product Development procedures/processes.
Read Also:
Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.
“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.
Deadline:2020-01-06
CLICK HERE TO APPLY********************
Senior Product Manager, Assets
Job Purpose
NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.
“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.
- Responsible for asset product development for Retail Banking and its end to end life cycle monitoring.
- Asset Product management and profitability monitoring to identify areas that require fix, improvements and or amendment.
- Responsible for products’ features enhancements and revamps where need be to ensure that all products feature are relevant to customer’s need and market competition in the industry.
- Weekly, monthly, quarterly and annually monitoring and evaluation of Asset Products for Retail Banking profitability and suggest way forward for underperformance if any, ensuring continued profitability and Balance Sheet Growth.
- Responsible for developing, reviewing Asset product pricing to ensure product profitability
- Tracking and review of asset product portfolio quality.
- Working closely with Credit and Sales to ensure quality of Asset product portfolio remains within the Banks acceptable thresholds.
- Developing, implementing and managing a compelling Retail banking portfolio of Asset products.
- Manage the Retail Banking Asset product lifecycle from Idea generation to conceptualization, design and development, implementation including UAT, Pilot and launch.
- Proper management of introducing a new product by developing and executing respective Communication on specific products to all branches. Ensure all branches are knowledgeable of any new product and that we have a clear public launch plan.
- Ensure new products are in line with controls, customer centric concept and are fairly priced.
- Ensure all new products are approved and are in line with regulations (BOT, FIU, TCRA and all other relevant regulators)
- Monitor, asses and report new products framework and ensure the same is in line with banks projections, targets and budget.
- Analyze, manage and identify all system faults that affects product performance then, suggest areas of improvement, get approvals for improvement and ensure approved changes/enhancements are implemented within agreed time.
- Managing relationship with national and international business partners (NGOs, financial institutions, government etc.) who are interested to work with NMB to introduce new products, services or product extension to the market.
- Responsible for compliance and regulatory issues for Retail Banking Asset products and services before, during and after development and implementation.
- Play a key role in innovating Retail Banking asset products.
- Manage internal relationship with all stakeholders (Technology, Risk, Marketing, Operation, compliance etc.) for team work to ensure any introduced new or existing product is accordance to bank risk appetite, customer needs and can drive sales.
- Regular (Quarterly/Semi-Annually/Annually) Competitor Review vis-à-vis Retail Asset Product Offering.
- Product(s) life cycle management and Pricing and revenue monitoring
- Income targets strategies and product profitability analysis
- Regular review of individual performance targets and give constructive feedback for development.
- Being pro-active to identify products issues and resolve them timely in a proactive manner.
- Improve product portfolio within authority level according to set standards.
- Manage relationship with business partners and all other stakeholders.
- Responsible for any other assigned action by your line manager.
- Strong credit skills and Sound understanding of bank’s loan products, policies and procedures
- A comprehensive knowledge of Tanzanian Banking products and systems that support them.
- Conversant of product offerings in the wider financial services industry.
- A wide knowledge of NMB strategy and policies
- Detailed knowledge of Retail buying behavior, marketing techniques and evolving trends
- An understanding of customer segmentation theory and practice.
- A detailed understanding of banking industry, advisory, regulatory and professional bodies.
- A good understanding of legislation related to financial services and channel delivery
- A good knowledge of constructing reports, executive summaries and briefs
- Greater understanding of product life cycle
- Communication skills both written and oral
- Business planning and Project management
- Strong analytical and numerical skills for calculation of statistics, figures and targets
- Standard Computer skills and Good interpersonal and networking skills
- Negotiation and Report writing skills
- Ability to explain and handle complex information clearly and simply
- Presentation, Coaching and Training skills
- A Bachelor’s degree in Business/Accountancy/Economics/Finance or any other related field.
- A Master’s Degree will be an added advantage
- Any course or training in product development is an added advantage
- Able to deal professionally, confidently and effectively with staff at all levels, internally and externally
- Ability to keep abreast of industry changes in both the business and marketing environments.
- A minimum of 5 years of working experience in Product Development within the Banking Industry.
- Familiar with a variety of the field’s concepts, practices, and procedures.
- Conversant in Customer segmentation, Pricing and Product Development procedures/processes.
Read Also:
Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.
“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.
CLICK HERE TO APPLY
Location:
Deadline:2020-01-06
