Job Title: Chief Information Officer - (1900029868)
Job: Technology
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 20/Dec/2019
Unposting Date: 11/Jan/2020
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About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To
us, good performance is about much more than turning a profit. It's
about showing how you embody our valued behaviours - do the right thing,
better together and never settle - as well as our brand promise, Here
for good.
We're
committed to promoting equality in the workplace and creating an
inclusive and flexible culture - one where everyone can realise their
full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client
base.
The Role Responsibilities
As
a business partner, the Chief Information Officer (CIO) is responsible
for maintaining the Bank’s Technology infrastructure capability,
supporting the business activities across the Business segments. The
responsibility of the CIO also includes ensuring full compliance with
all Country and Group policies (consistent in execution), statutory
regulations, local banking laws, anti-money laundering regulations and
industry practices.
The
CIO takes primary ownership of country/regional business engagement and
communication to influence and drive future technology agenda for
country/region in alignment with Group Technology strategy orchestrating
seamless support from all technology players to ensure delivery of the
best technology solutions in time, within budget, with least risks and
highest service continuity. The responsibilities also include providing
local leadership across all teams and contributing to employee
engagement, talent development and performance management.
Apply now to join the Bank for those with big career ambitions.
Read Also:
To view information on our benefits including our flexible working please visit our career pages.
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages.
READ MORE AND APPLY HERE!
To view information on our benefits including our flexible working please visit our career pages.
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Position: Head, Sales - Retail Banking - (1900031167)
Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 13/Dec/2019
Unposting Date: 01/Jan/2020
The Role Responsibilities
Maximize
sales performance to achieve given revenue targets (Team) through
liability products [Current /Savings Accounts, wealth management
products and asset related products (secured, unsecured)
Generate new business via sales promotions, out-marketing calls and presentations and in-branch contacts
Participate actively in branch sales planning to generate action plans for meeting targets
He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times.
Ensure high level of customer service in the Team. Manage difficult customer situations
Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections
Ensure transactions are processed with a high level of accuracy and commitment in order to satisfy customer needs
Ensure
validity and completeness of transactions processed and ensure
concessions relative to exchange rate, fees, charges etc. are
authorized/ overridden by appropriate authorities
Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints
Monitor
customer satisfaction survey ratings, net promoter score or any other
survey/ feedback ratings taken from customers and ensure continuous
improvement if below bench-mark, sustain and better quality service
Read Also:
To view information on our benefits including our flexible working please visit our career pages.
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Position: Chinese Relationship Manager (Mandarin Speaking) - Commercial Banking - (1900016189)
Job: Commercial Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Unposting Date: Ongoing
Job Purpose
Grow and retain profitable CB clients
Provide clients with needs based solutions
Build trusted client relationships
Maintain a high level of client engagement
Outstanding communication and presentation skills
Portfolio maintenance
Portfolio analysis
Understand Client Value Proposition (CVP)
The Role Responsibilities
Relationship Management
Be flexible, responsive and accessible; maintain frequent but added-value contact with client
Build relationships with decision makers and influences within a client’s circle of influence
Follow up quickly on outstanding issues, updates or questions to ensure flawless execution
Act as an advocate for client and help them to navigate the Bank
Obtain feedback from client and seek to exceed their expectations
Able to drive CVP in a strategic level related to certain business segment.
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Position: Mandarin Speaking Relationship Manager, Commercial Banking - (1900030925)
Job: Commercial Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 12/Dec/2019
Unposting Date: 27/Dec/2019
Read Also:
The Role Responsibilities
Relationship Management
- Be flexible, responsive and accessible; maintain frequent but added-value contact with client
- Build relationships with decision makers and influences within a client’s circle of influence
- Follow up quickly on outstanding issues, updates or questions to ensure flawless execution
- Act as an advocate for client and help them to navigate the Bank
- Obtain feedback from client and seek to exceed their expectations
- Able to drive CVP in a strategic level related to certain business segment.
Sales
- Provide expert guidance to the team on targeting market prospects
- Align profitability goals with client needs by negotiating terms as a package with the group
- Shape client base segmentation and business development strategy
- Provide expert guidance to the team on holding a client pitch
To view information on our benefits including our flexible working please visit our career pages.
