Position: Relationship Manager, Business Banking - Arusha Branch - (1900001578)
Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 24/Sep/2019
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To
us, good performance is about much more than turning a profit. It's
about showing how you embody our valued behaviours - do the right thing,
better together and never settle - as well as our brand promise, Here
for good.
We're
committed to promoting equality in the workplace and creating an
inclusive and flexible culture - one where everyone can realise their
full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client
base.
JOB PURPOSE
•Drive
deepening activities with high-value or potential clients with full
range of BB products, continuous analytics support and collaboration
with Business Specialists;
•Meet Clients when required (ie once a month)
•Acquire
and activate new clients referred from ETB clients and other referrals
from CB /CIB directly to Business Banking RM/ Team
•Maintain integrity of Clients credit portfolio through monitoring, early action and remediation actions
KEY RESPONSIBILITIES
•Relationship
deepening by proactively reaching out to & engaging with high value
Business Banking Clients and “Hidden Larger Businesses” as per the
mandates protocols
•Acquiring from ETB client, CB and CIB referrals (MGM)
•On boarding clients on TWC and LAP proposition.
•Supporting the Client on any Client-initiated needs
•Delivering on transactions, service requests, On line Banking, Mobile/Web training
•Updating CDD/AML
•Managing Client’s Credit Situation
SKILL REQUIREMENTS
Product Broadening
•Understanding of businesses and financials
•Enhanced multi-product BB knowledge
•Market and competition knowledge
Client Engagement
•Presentation and soft skills tailored to engaging business owners
•Internal stakeholder engagement skills
•Closing Deals
•Ability to drive and manage Client interaction
•Communication and presentation skills
•Negotiation and objection handling
•Client training on digital solutions
Journey completion
•Discipline and time management to handle a client portfolio
•Ability to solve problems and close issues without handing over
•Strong analytical ability
•Understanding of BB KYC/ CDD principles
Read Also:
NEW JOB OPPORTUNITIES (2,430+ POSTS)
EXPERIENCE/ KNOWLEDGE REQUIRED
•Good first degree or requisite technical skills gained through professional associations and practical experience (3-5 years experience)
•Good working knowledge of banking products
•3 years working experience in Banking as a Relationship Manager
Apply now to join the Bank for those with big career ambitions.
Product Broadening
•Understanding of businesses and financials
•Enhanced multi-product BB knowledge
•Market and competition knowledge
Client Engagement
•Presentation and soft skills tailored to engaging business owners
•Internal stakeholder engagement skills
•Closing Deals
•Ability to drive and manage Client interaction
•Communication and presentation skills
•Negotiation and objection handling
•Client training on digital solutions
Journey completion
•Discipline and time management to handle a client portfolio
•Ability to solve problems and close issues without handing over
•Strong analytical ability
•Understanding of BB KYC/ CDD principles
Read Also:
NEW JOB OPPORTUNITIES (2,430+ POSTS)
EXPERIENCE/ KNOWLEDGE REQUIRED
•Good first degree or requisite technical skills gained through professional associations and practical experience (3-5 years experience)
•Good working knowledge of banking products
•3 years working experience in Banking as a Relationship Manager
Apply now to join the Bank for those with big career ambitions.
TO APPLY, CLICK HERE