Precision Air Services Plc is a fast growing private Tanzanian airline which operates in Partnership with Kenya Airways, with its strategies to expand wings beyond East Africa and Africa.
In order to keep our services at a higher level and meet our customers’ maximum satisfaction, we wish to invite applications from suitably qualified candidates to fill in this challenging position.
POSITION: CUSTOMER SERVICE EXECUTIVE
REPORTS TO: GROUND HANDLING DEPARTMENT
DUTY STATION: KILIMANJARO
RE: RESPONSIBILITIES
You will be reporting to Customer Service Coordinator – Precision Air Services Plc Please take note of your responsibilities
ROLE PURPOSE STATEMENT:
To ensure efficient and effective customer focused check in and boarding in compliance with SLA’s and customer expectations.
KEY ACCOUNTABILITIES/RESPONSBILITIES
- To ensure efficient & effective transit of passengers in compliance with carrier’s policies/procedures and customer expectations
- To ensure efficient & effective passenger service in compliance with carrier’s policies/procedures and customer airlines approved SLA.
- To ensure compliance with safety & security standards in our operations to comply with relevant statutory and industry requirements.
- To protect and enhance revenue collection to meet Company and Customer airlines targets.
- To effectively communicate relevant aspects of service delivery internally and externally to meet customer expectations.
- Ensure and maintain a healthy, safe and secure working environment in compliance with company procedures, regulatory authorities and requirements of customer airlines.
- Any other duties as may be assigned by your supervisor
- Comply with customer care standards in terms of serving the passengers.
- Nil OTI’s related to poor service.
- Comply with laid down standards in verifying validity of passenger’s travel documents.
- Comply with laid down standards of appearance and grooming
- Compliance with SLA’s.
- Customer service delivery reactions/responses.
- Compliance with non SLA carriers’ policies & procedures.
- Adherence to safety standards
- Taking reasonable care of own safety and security and the safety of others who may be affected by your acts or omission while undertaking our duties/ tasks,
- Cooperating with the Company to enable it comply with the relevant regulatory provisions and standards,
- Using, in the correct manner, all protective equipment and procedures provided by the company,
- Operating only that equipment on which they have been trained and qualified to operate
- Reporting to the company, without delay, any defects in procedures or equipment that they are aware of that might compromise safety.
- Taking all reasonable and practical measures, this may include the submission of safety reports, to prevent injury or fatality to themselves or other persons and damage to or loss of aircraft.
- Avoiding intentionally interfering with anything provided by the Company in the interest of safety
- Reporting any conflicts between safety and the operational goals of the Company
- Creating, receiving and keeping relevant records in accordance with correct filing rules.
- Disposing of records in accordance with authorized disposition instruments and established procedures
- High integrity and communication skills.
- Able to work under pressure.
- Proactive/results orientated
- Team player
- Decisive and result oriented
- Customer focused
- Pleasant & presentable.
- University Graduate
- Relevant lATA/ UFTAA qualifications or equivalent
- Certification in relevant computer applications
- Experience in delivering service in demanding consumer environment
- Fluency in appropriate foreign languages an added advantage
Not later than 20th August 2019
Mode of Application:
If you feel you meet the above requirements please send your application and CV to the
address below. Only short‐listed applicants will be contacted.
Director of Human Resources and Administration
Precision Air Services Plc
Mail Box 70770
Dar es Salaam
Tanzania
E‐mail:pwrecruit@precisionairtz.com
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POSITION:SALES EXECUTIVE
REPORTS TO:MANAGER OUTSTATIONS & OFFLINE MARKETS
DUTY STATION:UGANDA
RE: RESPONSIBILITIES
You will be reporting to Manager Outstations & Offline markets Precision Air Services Plc please take note of your responsibilities;
ROLE PURPOSE STATEMENT:
To sell Precision Air product and network to achieve the set sales targets within the assigned territory
KEY ACCOUNTABILITIES / RESPONSIBILITIES
- Drive the Passenger Sales and Marketing plan and deliver the company’s business objectives.
- Monitor, evaluate recommend pricing levels to deliver expected yield, margin and revenue targets
- To be the principal administrator for Precision Air in territory assigned while safeguarding PW’s interest.
- Provide input and participate in the identification and progress of new business opportunities for revenue growth (through special prorate/ interline agreements/partnerships etc).
- Participate in PW’s passenger revenue budget process.
- Assess and propose appropriate incentive schemes to TA, Corporate travel, and Govt so as to enhance productivity, efficiency and maximisation of revenue.
- Develop and monitor expenditure budget/actual and control costs.
- Any other duties as may be assigned by the management
- Taking reasonable care of own safety and security and the safety of others who may be affected by your acts or omission while undertaking our duties/ tasks,
- Cooperating with the Company to enable it comply with the relevant regulatory provisions and standards,
- Using, in the correct manner, all protective equipment and procedures provided by the company,
- Operating only that equipment on which they have been trained and qualified to operate
- Reporting to the company, without delay, any defects in procedures or equipment that they are aware of that might compromise safety.
- Taking all reasonable and practical measures, this may include the submission of safety reports, to prevent injury or fatality to themselves or other persons and damage to or loss of aircraft.
- Avoiding intentionally interfering with anything provided by the Company in the interest of safety
- Reporting any conflicts between safety and the operational goals of the Company
- Creating, receiving and keeping relevant records in accordance with correct filing rules.
- Disposing of records in accordance with authorized disposition instruments and established procedures
- Any other duties as may be assigned by your manager
- Achieve market share, passenger and revenue targets in terms of (yields, revenue and passenger targets.
- Visible revenue/ passenger number growth
- Corporate contracts
- Incentive schemes for TA, Govt. and Corporate travel.
- The annual country revenue and expenditure budget plans.
- High efficiency standards through quality of customer relationship
- High level of integrity
- Strong team player
- Customer focused and good PR
- Decisive and confident
- Result oriented
- Good negotiator and articulate communicator
- Revenue and cost conscious
- University Graduate or 3 years airline experience in sales and marketing
- Excellent computer skills
- Strong analytical and visionary skills
- Planning and organizational skills
- Business acumen
- Knowledge of airline business processes is an added advantage
- Must have a Valid police certificate of good conduct
- Valid Driver’s License with clean driving records
Not later than 30th August 2019
Mode of Application:
If you feel you meet the above requirements please send your application and CV to the
address below. Only short‐listed applicants will be contacted.
Director of Human Resources and Administration
Precision Air Services Plc
Mail Box 70770
Dar es Salaam
Tanzania
E‐mail:pwrecruit@precisionairtz.com
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POSITION:LICENSED AIRCRAFT MAINTENANCE ENGINEER
REPORTS TO:HEAD OF MAINTENANCE
DUTY STATION:DAR ES SALAAM.
ROLE PURPOSE OF THE STATEMENT
Carry out and certify all inspection, repair, replacement tasks on aircraft & aircraft systems and perform certification within his/her dual scope of approval in accordance with TCAA and company regulations at an optimized cost for the business whilst upholding high safety standards to maintain schedule integrity
KEY ACCOUNTABILITIES/RESPONSBILITIES
- Assess defects on aircraft, troubleshoot, rectify and
- Certify within the dual scope approval for timely release of aircraft to maintain schedule integrity
Carry out scheduled maintenance checks and service bulletins and certify within the dual scope approval for safe and timely release of aircraft within planned downtime for continued airworthiness. - Carry out inspection, repair, replacement, overhaul, modification and testing of aircraft components and aircraft tools and certify within the two component ATA cluster approval for optimal turn-around time to ensure continuous availability of serviceable component.
- Carry out and certify maintenance on cabin utilities and i.f.e. systems for utmost customer satisfaction and comfort
- Identify and requisition of the required parts
- Carry out and certify duplicate inspections on safety critical systems of the aircraft and engines within the single scope approval to ensure system integrity
- Report incidents / accident occurrences as per company procedures
- Ensure that maintenance tasks are recorded accurately & signed for in order to maintain correct & up to date aircraft history /data
- Adhere to the company safety, health and environmental policy
- Co-ordinate aircraft towing to and from hangars by communicating with the tower
- Apron control and operating the necessary aircraft systems for safe and timely
- Movement of the aircraft
- Supervise team of technicians
- Develop technicians for improved competency/ efficiency
- Any other duty as assigned by supervisor
- On time performance
- Number of adds raised/cleared
- Number of incidents / accidents
- Quality audits
- No fault found rate on removed components
- Optimal material and resource usage
- Feedback from peers
- Technicians competency
- Licences and approvals
- Strong team player
- Proactive
- Work under time pressure to maintain flight schedules
- Have proven integrity, transparency and accountability
- Ability to handle multiple tasks without compromising quality
- Ability to work independently in hostile environment
- Leadership quality
- Strong interpersonal communication skills
- Analytical
- Safety conscious
- Diploma / Degree in the relevant engineering discipline and an approved
- Apprenticeship program or diploma in the relevant engineering discipline for at least three years
- Working experience in aircraft maintenance
- Either dual LWTR plus approval on at least one aircraft type or approval on two components ATA clusters
- At least two years as an approved technician
- In depth knowledge on aircraft systems
- Proficiency in computer applications
- Inspection and troubleshooting technique
- Supervisory skills
- Knowledgeable on TCAA regulations
- Knowledgeable on PW procedures
- Human factors knowledge
Not later than 28th August 2019
Mode of Application:
If you feel you meet the above requirements please send your application and CV to the address below. Only short‐listed applicants will be contacted.
Head of Human Resources and Administration
Precision Air Services Plc
Mail Box 70770
Dar es Salaam
Tanzania
E‐mail:pwrecruit@precisionairtz.com
