Job Title: Retail Assistant - Zanzibar
Job description
Please note this role will be based out of Zanzibar
Job Purpose
•
The main purpose of this job is to support the Store Supervisor by
ensuring that the retail channel is developed to its fullest potential
by offering customers the highest standards of service & products
• Responsible for the store, contents and store operations in the absence of the Store Supervisor
Key Position Accountabilities
The job holder is responsible and accountable for (but not limited to) the following:
• Ensure the retail procedure is implemented to and in compliance with local regulations
•
Prioritize customer service & implement customer service charter at
all times in order to maximize customer satisfaction and service
ratings
• Process the on-trade orders from start to finish which
includes, picking and preparing the order for delivery to ensure that
orders are delivered in a timely manner
• Coordinate all the
administration and documentation of customer accounts in an organised
and transparent manner so all employees can have access to this
documentation and understand it, if needed
• Advise the Retail Supervisor and Sales Manager of new promotional ideas to encourage customer footfall & increased spend
• Analyze category sales in order to identify growth areas and potential in the stores stock holding
•
Track the monthly invoices to monitor footfall and average spend per
invoice to show trends in the business and allow the Retail Supervisor
to analyse this information
• Monitor competitor activity and implement plans to ensure we stay ahead of competition
• Complete a timely compilation of report to ensure that management are kept informed
• Complete a quarterly stock check of warehouse and regular in store stock checking to ensure that all goods are accounted for
• Perform other duties as requested by the Line Manager
Selection Criteria
Essential:
Essential:
• 2 years experience in the Retail industry
• Good level of verbal and written English
• Working knowledge of Microsoft Office and POS operation
Desirable:
• Experience within the liquor industry
• Knowledge of alcoholic beverages and brands
• Knowledge of alcoholic beverages and brands
About us
Maritime
and Mercantile International (MMI) is a subsidiary of Emirates Group.
Headquartered in Dubai, we are an ambitious business on the way to
becoming one of the world’s leading independent beverage distributors.
We are committed to sustainable growth through service excellence and
innovative sales & marketing – achieving leadership across carefully
chosen categories and regional markets.
At a glance: Number one beverage distributor in the UAE and Oman
Significant travel retail experience, supplying regional duty free
retailers and operating Duty Free Dubai Ports Overseas joint ventures
with partners in Zanzibar, the Maldives, Singapore, Sri Lanka, the
Seychelles, Tanzania, Ethiopia, Thailand and India.
Total operations cover 42 countries across four key geographical regions – East Africa, the Gulf and Middle East, Indian Ocean and South East Asia MMI specialises in beverage marketing, sales and distribution. Our experience and expertise give us a unique understanding and respect for the cultural differences and common interests of the communities in which we operate. These are the qualities which help us to connect with our customers at every touch point in increasingly smart, accessible and relevant ways. MMI builds long-term brand partnerships across multiple beverage categories. Our continued success comes from a combination of an international presence in high growth markets, unique logistics capabilities and investment in fresh new hospitality and retail concepts.
Total operations cover 42 countries across four key geographical regions – East Africa, the Gulf and Middle East, Indian Ocean and South East Asia MMI specialises in beverage marketing, sales and distribution. Our experience and expertise give us a unique understanding and respect for the cultural differences and common interests of the communities in which we operate. These are the qualities which help us to connect with our customers at every touch point in increasingly smart, accessible and relevant ways. MMI builds long-term brand partnerships across multiple beverage categories. Our continued success comes from a combination of an international presence in high growth markets, unique logistics capabilities and investment in fresh new hospitality and retail concepts.
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Position: Sales Executive
Location: Dar es salaam
Location: Dar es salaam
Job description
Why is this role important at Infobip?
Why is this role important at Infobip?
In less than 10 years, we have rapidly grown from three brave founders
into an international IT company. To achieve our mission of reaching
every mobile user on the planet, it is essential to continue building
great relationships with new clients. As a Sales Executive, you will directly impact how our business moves and succeeds by helping new clients growing their businesses.
You Know You Are Doing a Good Job When
• You know all the key players in your assigned market and build great relationships with them.
• You understand your client’s business, knowing exactly which of our products can help them evolve their business.
• You identify new and innovative use cases for Infobip’s products.
• You have an excellent overview of the business and are up-to-date with the latest industry trends as well as the competition.
• Clients with whom you cooperate are satisfied and they show it by stable and/or increased usage of service.
• The number of clients is consistently increasing, by building a healthy pipeline of accounts in the region you are coveringDesired Skills and Experience
More About You
• You are an A-Player, Sales professional looking to develop your career
in a high-growth environment, with 3-5 years of professional experience
in sales/client relations.
• You have great listening skills, being able to quickly identify clients’ pain points.
• You take proactive and creative approaches to attend to clients’ needs (even if they are sometimes not aware of those needs).
• You are able to present products and ideas with ease, confidence and persistence.
• Your communication skills are excellent.
• You are a highly motivated self-starter, who is hungry to win, always looking to push your own limits.
• You prefer a collaborative, fast-paced, entrepreneurial environment.
• You enjoy traveling to foreign countries, even for longer stays.
About us
At Infobip we dream big. Last year, over half of the world’s population
interacted with businesses through the Infobip platform. It didn’t
happen by chance: through 40+ offices on 6 continents, we are truly
committed to helping our 200 000 enterprise clients reach and engage
mobile users. Join us in driving the continuous success of Infobip by
creating products that our customers love.