POSITION: Service Centre Technician
Qualifications :
- Bachelor's degree in Computer Science or any IT related field
- From 3 years experience in related field in technical help desk team.
Responsibilities;
- Strong troubleshooting skills & demonstrated abilities to diagnose&analyse software issues.
- Experienced with quality&performance monitoring process.
- Serve as a single first point of contact for the customer&system users for solution service & support.
- Coordination with the field service&support & IT support teams to ensure that all correctibe maintenance are fulfilled.
- Ensure internal & external SLA' s are met
- Management of work on incidents, problems and change requests.
- Manage solutions-related trainings for the customer & taxpayer system users.
before 10th June 2019.
Only shortlisted candidates will be contacted.
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Job Title: Branch Manager - Automotive Industry
Reporting to: Service Director
Location: Arusha
Qualifications;
A Bachelor Degree in Business Administration/ Engineering or related field
Experience;
At least 5 years working experience in similar position
Duties
- To proactively manage, lead and develop the Branch (Dealership) through a strong customer and business focus.
- Responsible for the workshop and parts business process and the operation of the workshop, service reception and part warehouse.
- Manage the operation of the workshop and service reception.
- Build and develop new existing parts business and participate in order to achieve increased workshop and parts sales.
- Build and develop customer relationship through the provision of excellent customer service.
- Monitor, analyse and keep updated relevant figures for the workshop and parts business includes; customer and special discounts, KPIs for sales and marketing and competitor activities.
- Full responsible on overall sales within the region ensuring efficient allocation if tasks and resources to achieve the business objectives.
- Co-ordinate but work independently and work with details and understand the context.
- Relevant business knowledge and experience in similar role.
- Extensive managerial and leadership experience preferably in the heavy vehicle or a related B2BIndustry.
- Supervisory experience.
Only shortlisted candidates will be contacted.
Deadline: 10th June 2019 before 5pm
Visit our website: www.hrworld.co.tz for more job descriptions
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Job Title: Senior Administration Officer
Industry: Automotive
Purpose: To oversee all administrative management duties of the entire organization
Requirements;
- Bachelor degree in Business Administration
- Minimum 4 years’ experience working in the same field.
- Proven work experience as a senior administrative assistant, virtual assistant or executive administrative assistant
- In-depth understanding of office management and daily operations
- Hands on experience with MS Office
- Working knowledge of office equipment, like printers and fax machines
- Excellent verbal and written communication skills
- Strong organizational and time-management skills
- Support senior managers and executives with daily clerical tasks.
- Plan meetings and take detailed minutes.
- Senior Admin should be able to process work Permits.
- Answer phone calls, provide information to callers or connect callers to appropriate people.
- Schedule appointments and update calendar.
- Make travel arrangements and reservations for senior managers.
- Compose and type regular correspondence, like invitations and informative material.
- Develop and maintain a filing system.
- Create spreadsheets and presentations
- Provide statistical and budget reports
- Greet and provide general support to visitors
- Develop, implement and improve office policies and procedures
Only shortlisted candidates will be contacted.
Deadline: 10 th June 2019 before 5pm
Visit our website: www.hrworld.co.tz for more job descriptions.
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Sales Manager - Automotive/Heavy Equipment
HR World Limited on behalf of our esteemed client -automotive industry, we are looking for Sales Managerwith experience in automotive industry or heavy equipments - chinese companies.
Sales Manager is responsible for managing key accounts, maintaining a long term relationship
with accounts & maximising sales opportunities within them.
Roles:
- Playing an intergral role in new business pitches & hold responsibly for the effective on-board of new clients.
- Responsible for the development & achievement of sales through the direct sales channel.
- Focusing & developing existing clients, together with generating new business.
- Acting as the key interface between the customer & all relevant divisions
- 3+ years experience as Sales Manager in automotive industry i.e buses & heavy equipment.
- Experience from chinese companies in Tanzania is an added advantage.
- Highly self-motivated
Word format only) to recruitment@hrworld.co.tz
before 6th June 2019.
Only shortlisted candidates will be contacted.
