Position: Project Manager Maritime Security – Dar es Salaam
Location: Dar es Salaam
Posted: 21 Feb 2019
Closes: 21 Mar 2019
Job Type: Permanent & Full-time
Business Unit: South Africa - Secure Solutions
Region / Division: Africa
Job Introduction:
Main Purpose of the Appointment:
To
ensure the smooth running of daily operations within the designated
area of business; in such a manner as to ensure the continuous provision
of a professional security service that meets the requirements of the
relevant customers.
Role Responsibility:
Functions of the Position:
- Manage the smooth day-to-day running of the relevant sites/contracts to ensure profitability.
- Posting Sheets to be signed off daily. Ensure security officers are posted on sites according to the customer agreements/contracts.
- Measurement of Customer Service Standards to be complete on a monthly basis by the Contract Manager
- The Contract Manager must ensure that the Site Inventory is used during any formal handing & taking over shifts on all sites.
- The Contract Manager must ensure that site inspections are done on every site for all staff to ensure all are briefed, correctly dressed/equipped and ready for the shift.
- Ensure that pay queries are attended to and that correct the payments to security officers.
Manage the work schedules of direct reports to meet agreed plans, contracts and agreements in a cost-effective manner
- Ensure that the duty rosters are prepared in time and delivered to the Security Officers on site
- Authorize the necessary time sheets on a monthly basis
- Analyse the Easy Roster system to allocate manpower, over and under postings and rectify any anomalies
- Formal Customer Meetings to be held on a monthly basis or as per written agreement.
- Minutes of the Meetings to be forwarded to the customer within 7 days.
- Ensure that Site Seniors are included in the meeting and that the relevant discussions at the meetings are translated to all the Security Officers.
- Customer complaints to be resolved within 2 working days.
- Ensure that a formal Customer Service Assessment are completed monthly by the customer (or Preference Letter on file should the Customer not want to complete Monthly Assessment)
- Ensure that site visits are conducted according to a pre-determined visit plan
Ensure Post Descriptions, emergency plans, registers and files are in place according to Customer and Company requirements.
- Ensure Post Descriptions and emergency plans are adhered to by the Security Officers and Supervisors.
- Post Descriptions must be reviewed annually.
- Post Descriptions must be approved by the customer annually.
- Ensure that the correct registers and files are placed on site and maintained.
Ensure that all Security Officers are inducted and properly trained to meet the requirements of the position/ post.
- New employee on a new site must be tested within 2 weeks to confirm they are familiar with all procedures.
- Determine training needs and where necessary recommend training to be conducted to meet customer requirements.
- Ensure that monthly Site Knowledge Tests are written by all Security Officers on site.
- Ensure that other on-site training is conducted as necessary to meet customer requirements.
Audits and Assessments
- Ensure that quality audits are conducted in accordance to the audit plan.
- Ensure that Health and Safety Risk Assessments are conducted in accordance to the Company Policy.
- Ensure that all the Security Officers on site are aware important/problematic physical risk factors
- Complete documentation regarding audits and risk assessments as required.
Ensure all Company assets are accounted for, properly handled safeguarded and maintained.
- Ensure that monthly equipment checks/ audits are conducted to ensure it is in good working order.
- Monthly reports to be forwarded to the relevant logistics/ Operation Clerk.
- Ensure that vehicles are inspected on a weekly basis.
- Ensure that vehicles are inspected during hand over/ Take over (includes complete vehicle inspection)
- Ensure that all defects are repaired immediately.
Discipline
- The Contract Manager is responsible and must ensure strict discipline on his sites.
- The Conducting of disciplinary hearings, appeals and grievances according to the Company Disciplinary Code may be required from a Contract Manager.
Monthly and Weekly reports
- The Contract Manager must ensure that the Monthly and Weekly reports are completed and forwarded to the respective managers as required.
Health and Safety
- Ensure that all sites comply and implement the company Health and Safety Policy.
- Distribute weekly Tool Box talks to all sites.
- Ensure that Health and Safety of all employees remain a priority.
General
- The Contract Manager must ensure that all incidents are reported and properly investigated.
- The Contract Manager will be required to follow-up on invoices and statements to ensure customers pay the appropriate amount on time.
The Ideal Candidate:
Applicants
must be competent to undertake the duties and responsibilities as
defined in section A/17.2 of the ISPS code including;- Threat and Risk security assessments of maritime and port operations and the identification, implementation and maintenance of effective and technology enabled, counter measures.
- Development, maintenance and implementation of security plans, procedures and instructions.
- Planning and coordinating drills, audit and training of G4S and customer personnel.
- Proactive penetration and vulnerability testing and subsequently the implementation of corrective / preventative actions and deterrents.
- Surveillance and investigating security breaches / fraud and malfeasance.
About the Company:
G4S
is the world’s leading international security solutions group, which
specialises in secure outsourcing in countries and sectors where
security and safety risks are considered a strategic threat. G4S is the
largest employer quoted on the London Stock Exchange and has a secondary
stock exchange listing in Copenhagen.G4S has operations in more than
120 countries and more than 620, 000 employees. For more information on
G4S, visit www.g4s.com.G4S, the world largest security organization is inviting expressions of interest from experienced and SSO / PFSO qualified Tanzania citizens for the post of Project Manager Maritime Security ( in /off shore and ports).
*********************
Position: Head Of Operations
Location: Dar es salaam
Location: Dar es salaam
Main Purpose of Position:
The main purpose of the job is achieve the budget for each service through contract compliance and delivery of effective operations, cost control, service planning and adherence to G4S standard operating procedures. Services to include oversight and support for the day to day operations of : MSS / ESS / CIT / AIT / Cash Processing / ATM and ABM services
- Command, Control & Communications in respect of the MSS, ESS & Cash services provided by G4S
- PNL responsibility for the business unit
- Manage services through heads of departments
- Ensure the security and efficiency of the Control Room, Armoury, Cash Processing Centre and AIT vault
- Direct management of Gems, Bullion & forex and other high value Shipments
- Develop and maintain customer relationships, retaining and growing existing contracts
- Plan and mobilize new contract start ups
- Prepare business cases / plans for added value services
- Loss Prevention
- Ensure compliance with SOPs and G4S Group Minimum Standards
- Implementing & maintaining appropriate systems, processes and procedures that ensure effective and efficient delivery of services to the customers.
- Managing operational and contingent risks. Implementing appropriate Security Systems in armoury and Control Room and ensuring proper working processes.
- Monitoring and controlling service delivery costs to optimize profitability.
- Ensuring that services rendered are billed accurately and promptly and managing effective cash flow.
- Analyzing, maintaining and providing accurate financial information.
- Managing, motivating and developing management staff assigned to the division.
- Market the services through official and social networking
- Contribute to the overall success of G4S Tanzania as a member of the SMT
Experience & Skills:
Essential
Essential
- Must be residing within Centeral and East Africa
- At least 5 years of experience managing a large multi customer MSS operation
- Computer literacy
- Able to negotiate and interact at a senior level.
- Ability to drive and possession of a valid driving license
- Ability to communicate effectively in English ( written and spoken)
- Ability to develop and execute plans effectively
- Excellent interpersonal and communication skills.
- Strong leadership skills.
- Excellent analytical and numerical abilities.
- Assertive and resilient team player with the ability to work effectively in a high pressure environment and meet strict deadlines.
- The ability to maintain regular contacts with customers to ensure customer expectations are met.
Desirable
Experience of CIT/ CP / AIT Operations
Experience in managing ATM maintenance
ABM operational experience
Weapons handling
Experience of CIT/ CP / AIT Operations
Experience in managing ATM maintenance
ABM operational experience
Weapons handling