About us: Meliá Hotels International was founded in 1956 in Palma
de Mallorca, Spain, and is one of the world’s largest resort hotel
chains, as well as Spain’s leading hotel chain. It currently provides
more than 370 hotels in 43 countries on 4 continents under its brands:
Gran Meliá Hotels & Resorts, Paradisus Resorts, ME by Meliá, Meliá
Hotels & Resorts, Innside by Meliá, Sol Hotels & Resorts and
TRYP by Wyndham. Its product and service portfolio is complemented by
Meliá Club, the only vacation club operated by a Spanish company.
Front Office Manager
Job description
We are looking for a Front Office Manager to join out team at the NEW Melia Arusha!
Your main mission will be reinforcing the
standards of service, quality and procedures for the Front Desk.
Ensuring the achievement of financial and quality objectives, a friendly
work environment, and continuous learning & development for your
team members according to the brand standards.
Your key responsibilities will be design and communicate to the staff the strategic lines to achieve the greatest occupancy with the best rates, study and analyse the competence and market trends and analyses quality index and customers’ comments to establish actions of improvement.
REQUIREMENTS
• Minimum 2 years’ experience in similar positions in a 5* hotels.
• Previous work experience in a similar destination will be highly valued
• University Degree of upper- medium grade in Tourism or Hospitality Management
• High level of English. Other languages will be highly valued
• Knowledge of Office package (Word, Excel, PowerPoint and Outlook).
• Knowledge and Experience using OPERA.
• Previous experience dealing with high-end customers.
• High ability to solve complaints.
• Strong leadership, communication skills, initiative and teamwork.
Assistant Chief Engineer
Job description
Join the team at our new hotel, Melia Arusha! (Tanzania)
At Meliá, we’re passionate about service and exceeding our customer’s expectations with every sensation, every conversation and every detail.
We are looking for a Assistant Chief Engineer!
You will work alongside our Chief Engineer on the operations, maintenance and repair of all hearing, refrigeration and mechanical equipment. Develop, coordinate and monitor room's maintenance program to ensure the safety and comfort of all staff and guests. You will also support in supervising, training and managing the engineering staff.
REQUIREMENTS
Minimum of 2 years experience in a similar position at 5 hotels
Degree in Engineering or similar studies
Working knowledge of engineering operations on similar destinations
Pre-Opening experience will be an advantage
Fluent in English
Leadership skills.
Must be goal oriented and self-motivated.
Security Manager
Join our new hotel in Tanzania! Melia Arusha.
At Meliá, we're passionate about service and exceeding our customer's
expectations with every sensation, every conversation and every detail.
We are looking for a Security Manager!
You will lead the security office functions and empower the team members
on a daily basis to ensure fulfillment of exceptional guest service.
You will have to strive to continually improve guest and team member
experience and maximize the performance of the team and hotel.
Security Manager Profile
Thinks differently
Takes opportunity to learn
Performance driven
Takes initiatives and focuses on solving
Has a hands-on approach to teamwork
Coaches others to improve their knowledge or skills
Understands luxury and hotel
Puts security, safety and efficiency above mediocrity
Exudes leadership, professionalism and a strong sense of calm and cool
REQUIREMENTS
-Minimum three (3) years of experience in security management role in a luxury hotel
-Hotel Experience will highly valued
-Studies according to the role
-Possess a valid security license, driver's license, and CPR/AED certificate
-Ability to lead an effective tea
-Ability to communicate with the publi
-Strong computer skills
Executive Housekeeping
Join the team at our new hotel, Melia Arusha! (Tanzania)
At Meliá, we're passionate about service and exceeding our customer's expectations with every sensation, every conversation and every detail.
We are looking an Executive Housekeeping
Your main mission will be to ensure the image and conditions of rooms and all common areas, are being presented to guests according to the established standards by the Melia Hotels & Resorts brand, in order to present a quality service and contribute to operational, economic and personnel development objectives.
You will be responsible for promoting a magnificent work environment, and be involved in the development of associates within the housekeeping department.
REQUIREMENTS
-Minimum 2 years' experience in similar position at a 5* hotels
-Previous experience in a similar destination
-Office Package (Advance Excel)
-Studies according to the position
-Fluent in English
-Knowledge on stock control and costs
-Communication and leadership skills
-Ability to work under pressure
-Attention to details
-Knowledge on Opera will be highly valued
-Organizational skills and planning of staff roters
