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Direct Sales Positions at DCB Commercial Bank Plc
Background
DCB
Commercial Bank Plc is a fully-fledged retail and commercial bank in
Tanzania. The bank offers banking services to individuals, Microfinance,
Small to Medium-sized Businesses (MSMEs), as well as large corporate
clients. DCB Bank has a wide branch network of over 8 branches, more
than 700 DCB Wakala Agents, and over 280 Umoja switch ATMs, serving over
3 million customers across the country.
Recommended:
We invite suitably qualified candidates to fill the positions of Direct Sales. The successful candidates will be responsible for driving the sales objectives of the bank through day-to-day customer acquisition, deepening existing customer relationships, and maintaining operational excellence with appropriate service standards.
Responsibilities
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Acquiring new-to-bank customers, including sales merchants by appointment, referral, solicitation, or door-to-door service in the assigned territory.
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Registering customers to DCB Digital Platforms and educating them on how to use the bank’s self-service channels.
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Ensuring all opened accounts meet the required KYC standards.
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Generating leads, identifying repeat business, upselling, and cross-selling bank products and services to the customers.
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Participating in campaigns and events to sell bank products and services.
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Assisting branches in identifying viable marketing and pricing opportunities.
Qualifications and Experience
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Diploma or equivalent from a recognized institution.
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Previous experience in direct sales jobs for bank products and services is an added advantage.
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Ability to work outside the office setting, with daily exposure to the outside environment.
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Flexible to work within non-standard business hours.
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Integrity, good customer service, and communication skills.
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Computer literate.
Read Also:
If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificates, and the names of three referees with their contacts. Please quote the reference number DCB-RB-DSA-03/2025 in the subject of your email, along with the region (Dar Es Salaam or Dodoma) where you would like to work. Applications MUST be submitted via recruitment@dcb.co.tz by 30th April 2025. Hard copy applications will not be accepted.
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