New Vacancies at NCBA Bank

Manager, Compliance and Financial Crime Risk Job Vacancy at NCBA Bank

Job Title: Manager, Compliance and Financial Crime Risk

Reports to: Head, Compliance and Financial Crime Risk Regulatory Affairs
Department: Compliance and Regulatory Affairs
Division: Compliance and Regulatory Affairs

Job Purpose Statement
This role supports the Head, Compliance and Regulatory Affairs. The key responsibilities are to maintain the Compliance Policy and Program, highlight incidents of non-compliance to senior management and advice the business regarding regulatory and internal policy requirements including Anti Money Laundering/Combating the Financing of Terrorism (AML/CFT) and Know Your Customer (KYC) requirements. As the Compliance & Financial Crime Manager, the primary professional focus is to support the MLRO in the implementation and assessment of effectiveness of internal systems and controls that the institution puts in place to help detect, monitor and report money laundering activities to the relevant authorities.

Key Accountabilities (Duties and Responsibilities)

Perspective: Customer & Internal Business Processes
Weighting: 60% (to add up to 100%)

- Implementation of Bank’s compliance program and the Anti-Money Laundering program.

- Develop and implement systems, mechanisms and procedures to ensure that Bank staff immediately report suspicious money laundering or terrorism financing activities.

- Clearly define and articulate the compliance obligations for each functional area and department of the Bank with clear allocation of compliance responsibility.

- Providing relevant, timely, accurate and value-adding reports to key stakeholders – Management and external customers e.g. regulators among others.

- Strengthening compliance and AML/CFT risk identification and assessment.

- Maintenance, review and updating of the Compliance and AML/CFT Policies and procedures.

Perspective: Financial/Business Growth
Weighting: 10%

- To conduct an annual risk assessment relating to financial crime and incorporate conclusions into current policies and requirements.

- Develop and ensure maintenance of a robust system that tracks compliance to establish legal, regulatory and policy parameters and prompt escalation of any exceptions or weaknesses.

- To agree with management remediation plans for all incidence of non-compliance with policy/procedure and follow up implementation on a timely basis and escalating to the Board as necessary.

- To make practical and acceptable recommendations where systems and procedures are in need of enhancement to counter the risk of financial crime.

- Coordinating and maintaining regulator relationships to ensure ease of communication, information sourcing, and achievement of response timelines.

- Maintenance of the correspondent and counterparty Bank Register with regard to AML/CFT & KYC requirements.

- Respond to and liaise with correspondent banks on compliance queries and issues.

- Ensure that compliance to policies, procedures, standards and practices are properly communicated and followed by responsible Bank staff.

- Ensure preparation of monthly and quarterly compliance status reports for circulation to the Bank’s Board Committee and Management Committees.

- Periodically conduct audits and reviews to ensure execution of compliance standards.

- Deliver and facilitate training on compliance and financial risk matters.

- Handle other duties as assigned to assist with the effective administration of the AML/CFT and KYC Policies.

- Monitoring and maintaining Compliance related expenses within budget.

- Assist the Head, Compliance and Regulatory Affairs in ensuring that budgeting for the department is done concisely and the budget is cost effective.

Perspective: Customer
Weighting: 20%

- Drive customer satisfaction through adherence to set service Level Agreements and issuing timely feedback to stakeholders.

Perspective: Learning and Growth
Weighting: 10%

- Identifying self-development and training needs and developing plans to satisfy areas identified for continuous improvement of skills.

- Identifying training needs for direct reports and developing plans to satisfy areas identified for continual improvement of skills.

- Coaching and mentoring direct report to derive efficient and optimal output while up-skilling them to grow their knowledge base.

- Developing staff and personal motivation and presentation skills for effective communication and execution of duties.

Job Dimensions
Jobs that report to this position directly and indirectly:

- Direct Reports: AML/CFT Compliance Officer

- Indirect Reports: 0

Stakeholder Management: Key stakeholders that the position holder will need to liaise/work with to be successful in this role.

- Internal: Internal Audit and Risk, Branches, Head Office Units, and Heads of Departments, Group Risk and Compliance, Committees: Risk Management Committee, Executive Committee

- External: Regulators, Lawyers, Correspondent Banks and Counterparties, External Auditors, Customers

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Decision Making Authority/Mandates/Constraints: The decisions the position holder is empowered to make (Indicate if it is Operational, Managerial or Strategic). Please also highlight any budgetary control responsibility if applicable for the role.

- Appropriateness and relevance of the policies, procedures and tools.

- When to report suspicious transaction or activity to the Financial Intelligence Authority.

Work Cycle and Impact: Time horizon and nature of impact (Planning) (e.g. Less than 1 week, 2 weeks, 2 weeks – 1 month, 1 month – 3 months, 3-6 months, 6-12 months, above 1 year)

- Contribution annually to the formulation of the annual compliance work plan and training schedule.

- Contribution to the 5-year bank strategy, development and implementation.

- As per the departmental Service Level Agreement.

Ideal Job Specifications

Academic Qualifications:

- A Bachelor’s degree in a business-related field.

Professional Certifications:

- Professional qualification in Anti Money Laundering, Financial Crime Risk and Corporate Governance practices from a recognized institution will be an added advantage.

Experience:

- 5 years working experience in a banking environment or compliance management role with sound exposure to financial institution Regulatory and Compliance requirements.

Ideal Job Competencies

Technical Competencies:

- Knowledge of Banking and Business Operations: Well-rounded knowledge of Banking, credit, operations, and processes. Effective in establishing appropriate goals and objectives and can ensure that they are delivered on time and within budget.

- Compliance Standards and Legislations: Excellent knowledge of National and International Compliance Standards and other relevant Legislations and guidelines by Bank of Tanzania.

- Compliance and Regulatory Framework: Understanding of the regulatory issues, reporting and operational requirement as provided by BOT, FIU, DPO, TRA, NSSF, and other authorities.

- Conceptual and Analytical Skills: Ability to quickly grasp and understand systems and keen to detail.

- Technology Skills: Proficiency in the use of standard software applications such as Word, Excel, Access, PowerPoint including excellent modelling skills in Excel.

Behavioural Competencies:

- Results and Achievement Oriented: Strives to achieve results, enjoys measuring others, being measured, and being judged on performance standards and those of others (s)/he leads. Methodical and diligent with outstanding planning abilities.

- Personal Ethics: Must be honest, fair, just but firm with self, and of high integrity.

- Decisive and Independent: Ability to operate on own, consult and clarify where necessary and make informed decisions.

- Negotiation Skills: Must be a good negotiator, particularly in changing behaviour and work practices.

Communication and Interpersonal Skills: Well-developed oral and report/proposal writing skills, presentation skills and ability to work with and build motivated teams.

How to Apply:

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY

Job Description: T24 Application and Digital Channel Support Officer

Reports to:

IT Manager

Unit:

Banking Applications

Department:

Information Technology

Job Purpose Statement:

This role is for providing the first level of support for Digital banking solutions, Core banking as well as the Banking auxiliary systems. The bank has adopted this role to ensure stability in the existing and the new banking platforms CIB/RIB/Pamoja web and Pamoja application, naming a few. This role is expected to ensure all logged calls are addressed timely with the root cause of the incidences related to the applications addressed. The role also functions as the business continuity measure for the core banking and other banking application support. In collaboration with external vendors, system experts and information security experts the incumbent will schedule and support activities to resolve software and service problems in a timely and accurate fashion.

Key Accountabilities (Duties and Responsibilities):

Financial (30% Weighting): Support and set priorities for design, maintenance, development and evaluation of all Digital Banking Applications systems including CIB/RIB, Pamoja web and applications, Channel Manager, Icon and other Auxiliary applications.

Internal Business Processes (50% Weighting):

- Support in-country digital applications Operations to地把 projects, incidents, problems, service requests and escalations are dealt with according to defined set of policies, processes, procedures and SLA’s.

- Ensure the effectiveness of the in-country Technology Applications (systems, people, policy, controls and procedures) regarding protection against exposure to and impact of risks associated with data loss, corruption and/or unauthorized access.

- Provides effective technical support to IT digital Applications to ensure a conducive work environment and employee satisfaction. This is through facilitation of appropriate training and development programs, coaching and mentoring approaches and ensuring that appropriate tools and resources are available to staff to execute on their roles and responsibilities.

- Contribute in the development and updating of a Business Continuity Plan for the IT operations of the bank.

- Provide and execute detailed Disaster recovery plans for Core Banking and other critical business applications.

- Liaise with the Head of IT, Group Head of Applications, Group Head of IT Security, Manager of Infrastructure and other internal business units for maintenance and deployment of the BCP.

Customer (10% Weighting):

- Internal Customer complaints

- External Customer complaints

- Customer Satisfaction Index

- Channel Satisfaction Index

Learning and Growth (10% Weighting):

- Staff Engagement

- Staff Retention

- Training Hours

Job Dimensions:

Reporting Structure:

- Direct Reports: None

- Indirect Reports: Outsourced partners and vendors

Stakeholder Management:

- Internal: Group IT, especially Group Head of Applications, Group Head of Security, Business Units Heads, i.e. Personal, Corporate, etc.

- External: Regulators – BOT, TRA, Customers, TBA, System Vendors and Outsourced partners, Temenos, Oracle, etc.

Decision Making Authority / Mandates / Constraints:

- Decision making: Strategic

- Budgetary control – applicable for planning and control

Work Cycle and Impact:

- Time horizon and nature of impact: 1 year and above (Planning)

Ideal Job Specifications:

- A Bachelor’s degree in Computer Science, Information Technology or related field

- Minimum 5 years’ experience with 3 years in a managerial role within a large highly digitized organization designing, implementing and managing mission critical systems

- Certification and experience implementing best practice frameworks e.g. COBIT, ITIL preferred

- Database and development skills will provide advantage to the role

- Windows Linux, Unix operating support skill will be added as an advantage to the role

- Four years’ experience in Digital Application support in medium to large organizations

- Hands on and practical knowledge in use of RDBMs e.g. Oracle, MS SQL

- Working experience in a bank or other financial services organization

- Experience in Management of Support Contracts, RFP’s and Third-party support providers

- Experience in development at entry level will be an added advantage

NCBA Bank Core Value Behaviours (Performance Drivers):

- DRIVEN: We are passionate, make bold decisions and learn from our failures. We seek new challenges and appreciate different views constantly raising the bar. We explore our full potential.

- OPEN: Our interactions are candid, honest and transparent. We listen to each other and our clients. We are inclusive and always respect each other.

- RESPONSIVE: We are proactive, act quickly and resolutely to deliver results. We put our customer’s interests at the heart of all that we do. We keep it simple and seek new ways to improve.

- TRUSTED: As a trusted partner we do what is morally right always. We keep our word. We are accountable and believe in each other.

Technical Competencies:

- Enterprise architecture, road mapping and future proofing technology platforms against dynamic and emerging business requirements

- Leadership to nurture and sustain employee satisfaction, and to manage changes

- Performance Management to optimize employee productivity

- Organization development to effectively structure the operations of IT Application frameworks and support for optimal performance

- Knowledge and experience in modern practices for IT Applications architecture and operations in medium to large banks to provide guidance on quality improvements and strategic changes

- Technical skills to effectively perform or guide performance of Application design and operations activities/tasks in a manner that consistently produce high quality of service

- Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks