Social and Behavior Change (GHSA) Technical Advisor at FHI 360

Job Summary:

FHI 360 is seeking an SBC-focused Global Health Security Agenda (GHSA) Advisor for the USAID GH Social and Behavior Change (GH SBC) Activity. GH SBC is a five-year cooperative agreement that aims to increase implementation of theory-informed, evidence-based, locally-led social and behavior change programming. The GHSA Advisor is an advanced subject matter expert in GHSA-focal areas, including emerging infectious diseases (EID) and public health emergencies (PHE), such as COVID-19, rabies, anthrax, monkeypox, lassa fever, ebola, avian influenza, etc., and emerging areas, including antimicrobial resistance, as well as in mainstreaming gender, capacity strengthening, coordination, research, and SBC/risk communication and community engagement (RCCE), within such programming.

The SBC GHSA Advisor will provide technical assistance and direction to other professional staff members and oversee the technical and operational aspects of the project’s work in GHSA-related areas across multiple countries, partners, and/or regions. Supervises technical staff members ensuring that activities are on track with work plans and provides technical expertise to inform project implementation and strategic direction. Prepares project and donor reports and drafts publications and external communications in support of technical area(s). Leads the development / revision of best practice documents. Monitors budgets. May be required to coordinate and work with a diverse group of organizations, such as the Ministry of Health and Social Welfare (MOHSW) and Agriculture, district health staff, international and national development partner organizations, and the USAID (US Agency for International Development) mission to complete work.

Accountabilities:

Technical Requirements:

Works on problems of complex scope that require evaluation of variable factors.
Demonstrates good judgment in selecting methods, techniques, and evaluation criteria for obtaining solutions, with little supervision.
Networks with key internal and external personnel.
Decisions may cause delays or failure to achieve results that impact departmental goals.
Provides input to senior technical leadership on national guidelines and normative policies for subject matter areas of expertise, as well as technical products, research, strategies, and tools focused on GHSA-related areas.
Interprets technical findings and makes recommendations for improvements.
Performs other duties as assigned.

Project Design Implementation:

Leads the creation of technical portions of the project plan of a complex project or multiple projects, within the given resource and financial constraints.
Oversees all technical and operational activities in a large project across multiple countries and regions in respective technical area(s).
Coordinates with technical and programmatic staff members to ensure that activities are performed as per award requirements and consistent with FHI 360 policy.
Works with Enterprise Services to prepare contracts and budgets.
Defines and leads collaborative efforts to develop solutions for major business, technical, or functional challenges.
Supports the development of technical monitoring and evaluation plans and research within respective technical area(s) of focus, including indicators, narratives, formative and baseline studies, etc.
Contributes to (or leads, as appropriate) planning and making recommendations for department / program / project concept, operations, and / or implementation.
Develops strategies, training content, and tools for the design and implementation of specific technical components.
Ensures technical implementation is consistent with best practices in their respective area/sector and meet funder contractual obligations, directing other professional staff members.
Oversees technical and activities, across countries and/or regions in focal technical area(s).
Coordinates with technical and programmatic staff members to ensure that activities are performed as per award requirements and consistent with policy.
Oversees staff and partner members’ assignments.

Business Development and Client/Funder Support:

Develops and maintains relationships with potential clients / funders, partners, peers, etc. to develop new business and expansion in their technical area(s).
Leads proposal/workplan research and design in their respective technical area(s).
Leads developing proposal/workplan strategies in their respective technical area(s).
Prepare proposals, budgets, and work plans.
Participate in business development meetings with partners/clients and provides technical input in their respective technical area(s).
Continually maintains a dialogue and technical exchange with field counterparts and technical staff members of implementing partners.

Partner/Sub-Award Management:

Drafts sub awards and partner agreements.
Assists in managing client relations.

Staff Leadership and Training:

May supervise team members, monitor performance, and lead professional development efforts.
Develops and implements training and competency systems in technical area(s).
Identifies strategies to address training gaps.

Project/Program Reporting:

Reviews and contributes to technical reports.
Prepares and delivers presentations to sponsors on progress, as directed.
Supports the development of project work plans and coordinates with sponsors and partners on activities in their respective area(s).

Quality Assurance:

Ensures technical deliverables and implementation are consistent with best practices in the industry / subject and meet client / funder contractual obligations for moderately complex technical units of a functional domain, directing other professional staff members in their respective technical area(s).
Proactively identifies risks or challenges to technical deliverables and creates mitigation plan.
Reviews, analyzes, and evaluates the effectiveness of projects/activities and makes recommendations for enhancements.
Ensures the quality of implemented technical activities and systems at all levels in their respective technical area(s).

Applied Knowledge & Skills:

Ability to manage projects, set realistic priorities, and plan for the successful implementation of activities collaboratively across technical areas.
In-depth functional knowledge around specialization of GHSA inclusive of mainstreaming gender, capacity strengthening, coordination mechanisms, research, and SBC within programming.
General understanding of the external environment and how it affects development organizations, including political, legal, environmental, financial, and social influences.
Experience coordinating various stakeholders and actors at different levels within a country and/or country and regional forum, both regularly and in a rapid manner to support prevention and surveillance, and effectively respond to outbreaks. During outbreaks, ensures strong coordination and local oversight processes to support country governments and respective agencies. Strong diagnostic, analytical and problem-solving skills.
Ability to exchange information, present recommendations and collaborate with colleagues and peers within the organization and possibly externally.
Ability to influence others of the benefits/importance of an idea or plan of action and to gain their support or commitment.
Strong negotiation skills and ability to reach mutual points of agreement and benefit among peers, colleagues, and partner organizations and stakeholders.

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Problem Solving & Impact:

Is sought out to provide advice or solutions around technical area(s) of expertise.
Is informed about current developments around technical area(s) of expertise.
Works under broad direction with considerable latitude for independent action.
Problems encountered are complex and may involve unprecedented circumstances; resolution requires investigation, analysis, and review of professional/organizational standards.

Supervision Given/Received:

May supervise junior level staff members.
Work is reviewed in terms of meeting the organization’s objectives and schedules.
Accomplishes results through managers or senior members of a team.
Manages a technical area staff and function area within the organization.
Plays a coaching and mentoring role for others; may assist in team management as necessary, although has no formal people management responsibility.
Typically reports to a Director.

Education:

Master’s Degree or its International Equivalent in Knowledge/Information Services, Communications, Medicine, Veterinarian, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.
Project Management (PM) Certification preferred.

Experience:

Typically requires 12+ years of relevant experience in designing and evaluating applicable programs/services – may manage activities of lower-level staff, however, main function is individual contributor.
Experience leading a multi-country portfolio in respective technical area(s).
Documented participation on normative bodies or committees that define guidelines relevant to the specific technical area.
Relevant publications, presentations, reports, and manual/tool development.
Experience leading business development efforts in the technical area(s).
Years of work experience that demonstrates sensitivity to and understanding in the technical areas.
Prior work experience in a non-governmental organization (NGO), government agency, international organization (World Health Organization (WHO), the Food and Agriculture Organization (FAO), private organization, or working with other donor programs working on One Health, Infectious diseases, etc.
International or Domestic (US) Program Development or Program management preferred.
Fluency in French, highly preferred.

Typical Physical Demands:

Typical office environment.
Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
Ability to sit or stand for extended periods of time.
Ability to lift/move up to 5 lbs.

Technology to be Used:

Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

10% – 25%

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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