System Administrator: Postpaid Billing at Vodacom
At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share
inspiration, embrace new opportunities, thrive, and make a real
difference.
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What you’ll do
Role Purpose
The System Administrator: Postpaid Billing shall provide technical expertise in the delivery of Billing, Roaming Partner Relationship Management and Subscriber Profiles Administration to Vodacom Postpaid customers.
The role is responsible for the Administration and Support of post-paid customers and Roaming Partner Relationship Management (PRM) system, Perform Bill run, invoice signing, bill posting to ERP, invoice extract, Roaming Partner configuration and management and Tap files Administration.
Key accountabilities and decision ownership
The person in this role will be responsible for the following;
•Daily checks on files collected and distributed to the PostPaid
billing system, checking for data completeness and accuracy of the
BillRun, checking rating charges. Identifying, prioritizing,
investigating & analysing PostPaid billing issues and monitoring the
issues that need to be fixed up to their closure and Proposing measures
to be implemented to avoid re-occurrence of any issue.
•Verify the completeness of TAP files collection &
distribution, processing and accuracy of TAP rates and Liaise with
clearing house on all issues relating to TAP files.
•Verifying the accuracy of data before BillRun, perform BillRun
and posting to financial systems, checking invoice/statement/Itemised
bill layout, printing and delivering the bills as per their respective
channels.
•Manage PostPaid and roaming tariffs and Support Systems
development & documentation as per Design & Development
methodology.
•Provide Billing Systems user support, Maintaining inter-departmental SLAs and Maintaining Departmental Procedures.
Who you are
Core competencies, knowledge and experience:
•Excellent Technical and Analytical Skills
•Excellent problem-solving abilities
•Actively manages own personal and professional growth.
•Excellent communication skills and team player
•Detail oriented and able to apply critical thinking whilst operating with precision.
Must have technical / professional qualifications:
•Bachelor’s Degree in Computer Science/ Computer Engineering/ Information Technology.
•1-3 years’ experience in the telecommunication/ IT environment with good knowledge of Mobile and Fixed services
•Working knowledge in Unix systems and Databases – Oracle, MySQL
•Prior Experience in GSM and fixed services provisioning and billing is an added advantage
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What’s in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You’ll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
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Who we are
You may have already heard of Vodafone – We’re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that’s Vodafone, Vodacom or _VOIS, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
