POST CUSTOMER SERVICE OFFICER II – 20 POST
EMPLOYER Mamlaka ya Viwanja vya Ndege Tanzania(TAA)
APPLICATION TIMELINE: 2024-08-11 2024-08-24
JOB SUMMARY N/A
DUTIES AND RESPONSIBILITIES
i. To identify customers and their needs;
Recommended:
ii. To interact with airport customers to provide them with information and guidance on their inquiries regarding services provided;
iii. To coordinate with other departments on customer care matters and provide reports daily, weekly, monthly, and annually;
iv. To provide consistence customer care of the highest standards in accordance with professional ethics in the working environment;
v. To communicate courteously with customers at all times by telephone, e-mail, letters, face to face etc;
vi. To facilitate training of other employees in customer care issues and encourage sharing of experience; and
vii. To perform other duties as may be assigned by supervisor.
Read Also:
QUALIFICATION AND EXPERIENCE
Holder of Bachelor Degree in Commerce/Business Administration
(Marketing), Marketing, Mass Communication, Entrepreneurship, Public
Relations or equivalent qualifications from a recognized Institution
REMUNERATION SALARY SCALE: TAAS 4.1
POST ELECTRICAL ENGINEER II – 2 POST
EMPLOYER Mamlaka ya Viwanja vya Ndege Tanzania(TAA)
APPLICATION TIMELINE: 2024-08-11 2024-08-24
JOB SUMMARY N/A
DUTIES AND RESPONSIBILITIES
i. To oversee the work of lower-level technical support personnel;
ii. To require broad knowledge of precedence in the specialist area and a solid knowledge of principles and practices of related technical area;
iii. To require a broad knowledge of the application of engineering to plan and
equipment constructability as applied to construction method and materials as well as the economic involved;
iv. To assign and coordinate works to technician, senior technician, principal technician and graduate engineer or less experience engineer;
v. To assist in selection of discipline personnel assigned engineering work and projects;
vi. To require extensive and independent contact with clients, vendor’s representatives and project field personnel. Attend and participate in client and airports meetings;
vii. To provide engineering information by answering questions and requests;
viii. Maintains product and company reputation by complying with government regulations;
ix. To keep equipment operational by coordinating maintenance and repair services; following established procedures; requesting special services;
x. To provide technical direction and on the job training to subordinates; and
xi. To perform any other duties as may be assigned by supervisor.
QUALIFICATION AND EXPERIENCE
Holder of Bachelor Degree or Advanced Diploma in Electrical Engineering
from a recognized Institution. Must be registered by the Engineers
Registration Board (ERB) as a Graduate Engineer
REMUNERATION SALARY SCALE: TAAS 5.1
POST MECHANICAL ENGINEER II – 1 POST
EMPLOYER Mamlaka ya Viwanja vya Ndege Tanzania(TAA)
APPLICATION TIMELINE: 2024-08-11 2024-08-24
JOB SUMMARY N/A
DUTIES AND RESPONSIBILITIES
i. To assemble and test experimental motor-control devices, switch
panels, transformers, generator windings, solenoids and other
electrical/electro-mechanical equipment’ and components according to
engineering data and knowledge of electrical/electro-mechanical
principle;
ii. To coordinate installation, maintenance, repair, overhaul, troubleshooting and modifications and test various types of electrical, and/or electro-mechanical equipment and related devices;
iii. To discuss, analyze and make recommendations to airport facilities for improvements or modifications as well as providing operations/maintenance instruction to airport staff and stakeholder for project related problem in order to develop solutions;
iv. To undertake and coordinate periodic inspection of airport infrastructure and facilities to ensure they are in good condition;
v. To coordinate works/projects and assign works to technician, senior technician, principal technician and graduate engineer or less experience engineer on smaller and less complex projects;
vi. To prepare and or modify /design of drawings, specification, calculations, charts and graphs, issue drawing packages and make recommendations;
vii. To prepare and submit accurate annual assessment and product reports by analyzing charts, drawings, tests and other data to plan;
viii. To summarize information and trends e.g breakdown of spares, materials usage, fast moving materials and parts etc;
ix. To serve as project engineer and client representative and respond to questions and requests from other airports stakeholders and effectively communicate and coordinate engineering programs, ongoing works and new projects;
x. To estimate costs for engineering, construction, or extraction projects, and submit to procurement unit;
xi. To prepare bid documents, participate in bid evaluation, analyze and review bid approvals;
xii. To organize, monitor, control, test and commission plant or hand over projects using engineering principles and techniques;
xiii. To establish and coordinate the maintenance and safety procedures service schedule and supply of materials required to maintain machines and equipment in the prescribed condition;
xiv. To manage, train and develop staff including providing engineering information, technical direction and on the job training; and
xv. To perform any other duties as may be assigned by supervisor.
QUALIFICATION AND EXPERIENCE
Holder of Bachelor Degree or Advanced Diploma in Mechanical Engineering
from a recognized Institution. Must be registered by the Engineers
Registration Board (ERB) as a Graduate Engineer
REMUNERATION SALARY SCALE: TAAS 5.1
POST AIRPORT ATTENDANT II – 10 POST
EMPLOYER Mamlaka ya Viwanja vya Ndege Tanzania(TAA)
APPLICATION TIMELINE: 2024-08-11 2024-08-24
JOB SUMMARY N/A
DUTIES AND RESPONSIBILITIES
i. To collect statistical data on aircraft movements, passengers and
cargo tonnage that passes through the airport accurately and in a timely
manner;
ii. To record aircraft landings and departures accurately;
iii. To collect revenue where necessary following the approved procedures including landing and parking charges and passenger service charge from ad-hoc flights, and ensure safe custody until it is remitted to the finance office or banked;
iv. To prepare monthly reports detailing information on the airfield’s performance and status;
v. To ensure cleanliness of air field and protection of the airfield and conducts 24 hours runway inspection before any aircraft landing and takeoff;
vi. To ensure that grass is cut to approved height and that the general upkeep of the airfield is according to approved standards;
vii. To monitor community activities regularly to ensure reduction in bird population around the airport and encroachment on airport land;
viii. To contribute to any community activities that could lead directly or indirectly, to bird control;
ix. To liaise with aviation security in ensuring safety of the airfield and airport users;
x. To liaise with district authorities regarding VIP visits and condition of the airport; and
xi. To perform other duties as may be assigned by Supervisor.
QUALIFICATION AND EXPERIENCE
Holder of Form IV or VI Secondary School Certificate with passes in English and Kiswahili subjects.
REMUNERATION SALARY SCALE: TAAS 1.1