Remittances Specialist at tIGO
REMITTANCES SPECIALIST
Bachelor degree in Business Administration, Marketing, engineering or other related fields.
A minimum of 3 years of experience in product management, product development or quality assurance.
CORE RESPONSIBILITIES
- Develop and manage subscriber promotions and campaigns to drive engagement and retention.
- Execute daily communication strategically to maintain subscriber interest and activity.
- Implement the Nursery Plan to enhance user onboarding processes.
- Conduct regular callouts to new users to gather feedback and improve user experience.
- Create and execute monthly BTL (below-the- line) communication plans.
- Conduct market visits to gather insights and promote Tigo Pesa products.
- Organize and deliver Tigo Pesa training sessions to zonal teams.
- Prepare Remittance weekly reports summarizing activities and achievements.
- Monitor and analyze campaign performance to adjust strategies for optimal results.
- Gather and act on user feedback to continuously improve the onboarding process and user satisfaction.
- Lead core HQ activation events and exhibitions to boost product visibility and adoption.
CORE COMPETENCIES
- Strong project management skills with the ability to manage multiple projects simultaneously.
- Excellent communication and collaboration skills.
- Experience with product testing and quality assurance methodologies and tools.
- Strong analytical and problem-solving skills with the ability to identify and resolve product issues quickly and effectively.
“We are committed to equal employment opportunities and
unbiased treatment of all individuals in all employment
practices”. Only shortlisted applicants will be contacted”.
If this description corresponds to you, grow with us by applying before July 29. 2024.
Merchant Recruitment Officer at tIGO
NEW VACANCY
- Bachelor degree in Business Administration, Marketing, Economics or other related fields distribution roles.
- MBA is an added advantage.
CORE RESPONSIBILITIES
- Grow, expand and ensure high activity ratio of LKS High Valued Merchants’ (HVM) base.
- Locate and onboard merchants onto the merchant payment platform to create value for merchants through a Tigo Pesa LKS merchant wallet.
- Develop a checklist to guide the merchant onboarding process.
- Create training modules for newly recruited and existing merchant to equip them with needed knowledge.
- Work closely with external 3rd Parties to acquire and service Tigo Pesa LKS merchants.
- Develop support mechanism to ensure that acquired merchants can conduct their business smoothly.
- Work with the regional teams to create local support structures for merchant wallet acquisitions and management.
- Design promotional activities that will enhance merchant usage in key strategic areas.
- Work with marketing and sales & distribution teams to produce and deploy marketing materials timely.
- Develop KPIs and dashboard to monitor performance.
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CORE COMPETENCIES
- Good understanding of mobile money industry.
- Excellent communication and problem-solving skills.
- Strong analytical and evaluation skills.
- Driving license with categories B & D is a must.
“We are committed to equal employment opportunities and
unbiased treatment of all individuals in all employment
practices”. Only shortlisted applicants will be contacted”.
If this description corresponds to you, grow with us by applying before July 29. 2024.
