Protection Officer (Community-Based) at Danish Refugee Council
Founded in 1956, The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities – in more than 40 countries around the world. DRC has been implementing emergency response projects in Tanzania since the onset of the Burundi refugee crisis in 2015 in three refugee camps in the Kigoma Region at the border with Burundi. DRC’s integrated projects for refugees, asylum seekers and host communities comprise sectors such as Camp
Recommended:
Coordination and Camp Management (CCCM), Protection (CBP, PSN, GBV, CP and Legal), Shelter and infrastructure, and Economic Recovery.
Overall purpose of the role:
The Protection Officer [community-based] will be responsible for the implementation of community-based protection activities, namely support to community structure, community mobilization, feedback and complaints mechanism, and community engagement. He/she will support in developing and maintaining community-based participation mechanisms in the camp, ensuring that the voices of men, women, boys, girls, and groups with specific needs are heard and represented.
Main Responsibilities:
- Lead the establishment of community-based structures in host communities and camps (men, women, community-based protection network, peaceful coexistence, and site maintenance committees) follow up regularly on the performance of the structures, and conduct regular meetings with the committees.
- Support the committee’s development by identifying needs, and gaps and suggest best ways to address them.
- Supervise election and re-election of committees and provide orientation and training on identified needs including Code of Conduct and PSEA to newly elected members.
- Conduct regular monitoring visits to host community villages, and oversee all activities done, provide support where necessary and possible.
- Hold regular meetings with committee representatives and the community itself to gather feedback and challenges they face.
- Prepare and lead the feedback sharing meetings with members of the village council and make sure that the minutes and feedback are shared on time.
- Conduct the election of a peaceful coexistence committee and ensure the members from the host community and the camp meet regularly for Information and experience sharing as well as follow up on action points established during peaceful coexistence meetings.
- Organize and lead peaceful coexistence meetings between the host community and refugee representatives.
- Support women’s committee activities and ensure that they use their corresponding podia to raise awareness on different thematic areas.
- Lead the committees in life skills learning sessions and hold regular “giving back to the community” sessions, awareness raising sessions e.g. “violence free homes” and meetings in the community.
- Manage the incentive workers team, manage their attendance, and report any issues of concern to the Protection Team Leader [community-based]
- Ensure accurate documentation of activities and keep all documents in order and safely (e.g. distribution lists, attendance lists, etc.)
- Ensure that AGD and Protection principles are mainstreamed into work with camp leadership, committees, and communities.
- Attend the community-based protection, SGBV, and other working groups to ensure coordination of activities
- Work closely with partner agencies through coordination on the information/feedback needs to and from the refugee community.
- Support Protection Team Leader [community-based] to keep track of indicators and monitor progress towards targets according to log frame and project proposal;
- Keep an updated database of names and addresses of all members of committees
- Prepare work plans and reports (weekly/monthly) on the activities and submit them timely to Protection Team Leader [community-based]
- Ensure full cooperation with other protection staff and act on their behalf during their absence.
- Any other activities assigned by the Protection Team Leader [community-based]
Read Also:
About you:
In this position, you are expected to demonstrate DRC’s five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.
Qualifications and Experience
- 2 years’ experience in the refugee response with hands-on community-based protection
- Able to coach, mentor, and train staff to undertake CBP activities.
- Knowledge of Monitoring and evaluation
- Good Computer knowledge
- Strong interpersonal and communication skills
- Able to operate in extremely harsh living and working environments.
- Ability to travel as necessary and work under pressure and to short deadlines.
Education
- Bachelor’s degree in Community Development, Social work, psychology, political science, development, law, or other related fields
Key stakeholders:
- Other DRC departments and managers in particular protection, camp management, Livelihoods, energy and environment, supply chain, grants, and finance.
- UNHCR, in particular CBP UNIT
- MoHA
- Other INGOs
- Refugee representatives
- Police
Languages:
- English (Fluent, written and spoken)
- Swahili (Fluent, written and spoken)
Competency profile
- Compliance and Detail-oriented
- Strong team player
- Excellent interpersonal skills, culturally sensitive and adaptable
- Flexible, enthusiastic and willing to learn from others
- Understands humanitarian issues in Tanzania, and the region
- Willing to travel to project sites in Tanzania
Position Information
Employment category: Grade I
Reporting to: Team Leader – CBP
Technical line manager: Protection Manager
Provides Technical Supervision to: N/A
Direct reports: N/A
Unit/department: Protection
Location: Nduta Camp,Kibondo
Providing equal opportunities We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.
DRC strives to attract, motivate and retain qualified national staff within its programs. As such, we strongly encourage national and diaspora candidates to apply for this position. However, candidates should take into consideration that DRC cannot employ, under an international contract, a national of the country in which he or she will be working (in this case, the United Republic of Tanzania)
Promoting high standards : DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Application and CV
Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.
DRC only accepts applications sent via our online-application form on www.drc.ngo under JOB.
DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:
Read Also:
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Protection Assistant [Community-Based] at Danish Refugee Council
Founded in 1956, The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities – in more than 40 countries around the world. DRC has been implementing emergency response projects in Tanzania since the onset of the Burundi refugee crisis in 2015 in three refugee camps in the Kigoma Region at the border with Burundi. DRC’s integrated projects for refugees, asylum seekers and host communities comprise sectors such as Camp Coordination and Camp Management (CCCM), Protection (CBP, PSN, GBV, CP and Legal), Shelter and infrastructure, and Economic Recovery.
Overall purpose of the role:
The protection assistant [community-based] is responsible for the implementation of activities under one or more of the following sectors: community mobilization, support to leadership structures, community engagement, information management, help desk/mobile help desk.
Main Responsibilities:
- Set up the leadership structure at three levels (nyumbakumi, village leaders, zone leaders), follow up regularly on the performance of community leaders, and conduct regular meetings with Community Leaders at all levels.
- Support the leadership development by identifying needs, and gaps, and suggesting the best ways to address them.
- Conduct election and re-election of community leaders and provide orientation and training on the Code of Conduct and PSEA to newly elected leaders.
- Conduct regular monitoring visits to the zones, villages, and Nyumbakumi and oversee all activities done, providing support where necessary and possible.
- Hold regular meetings with leadership representatives and the community itself to gather feedback and the challenges they face.
- Prepare and lead the community leaders with partner meetings and make sure that the minutes and feedback are shared on time.
- Organize weekly Information dissemination campaigns to improve the communication between agencies and refugees in the camp, in particular: collect information from different agencies, prepare messages to be shared and monitor the information team of incentive workers to ensure that the information is disseminated efficiently and effectively across the camp.
- Assist in organizing different community engagement activities i.e. town hall meetings, FGD, etc.
- Collect and analyze the feedback of the refugees regarding humanitarian assistance, share reports/referrals to specific agencies and follow up on agencies’ responses and actions to ensure the feedback loop is closed.
- Work closely with partner agencies through coordination on the information/feedback needs to and from the refugee community.
- Set up the committees, make regular follow up, and organize different activities (site maintenance, men, women, and market committees).
- Monitor the attendance of the committee members in different activities/meetings and report immediately any gaps due to voluntary repatriation, shifting to other zones in the camp, etc., and organize re-election as needed.
- Support the committees to conduct regular “giving back to the community” sessions, awareness-raising sessions e.g. “violence-free homes”, and meetings in the community.
- Hold regular meetings with the committee members and committee representatives regarding their activities to gather feedback and challenges they face; identify capacity development needs for the committees and liaise with other DRC departments/partners to organize training.
- Receive individual concerns/complaints at the help desk (mobile or fixed) and take proper actions including verbal advice, writing referrals, and provision of accurate information.
- Report immediately to Protection Manager any sensitive complaint received through the different channels of the feedback mechanism.
- Follow the referral pathways between DRC and other humanitarian actors and make a follow-up on the issues raised to ensure feedback is provided on time.
- Maintain confidentiality and seek refugees’ consent before making referrals to other organizations.
- Ensure proper recording of complaints received and actions taken and provide timely and accurate data and information to the information management officer.
- Ensure all groups in the community including PSN, women at risk, and other vulnerable groups have safe and dignified access to the community-based feedback mechanism.
- Manage the incentive workers team, manage their attendance, and report any issues of concern to the Protection Team Leader [community-based]
- Ensure accurate documentation of activities and keep all documents in order and safely (e.g. distribution lists, attendance lists, etc.)
- Keep an updated database of names and addresses of all community leaders/members of committees
- Ensure that the peaceful coexistence committee is set up and functioning well.
- Prepare work plans and reports (weekly/monthly) on the activities and submit them timely to Protection Team Leader [community-based]
- Ensure full cooperation with other protection assistants and act on their behalf during their absence.
- Any other activities assigned by the Protection Team Leader [community-based]
Data collection and reporting
- With support from Information management officer track indicators, maintain, update and analyze data on activity and indicator
- With support from CBP Team leader, prepare and submit timely and quality weekly, monthly, quality and other donor reports as per the donor requirements. Accountable to meet reporting deadline.
- Support and working closely with Information Management officer and M&E on program data collection, track indicators, maintain, update and analyze data on CBP activity and indicator.
Experience and technical competencies: (include years of experience)
- 1-year work experience in a related field.
- Previous experience working with refugees – preferable.
- Previous experience working in international organizations – preferable.
Read Also:
Education:
- Diploma or Bachelor’s degree in Community Development, Social work, psychology, political science, development, law, or other related fields.
Languages:
- Excellent proficiency in written and spoken English and Swahili
Key stakeholders: (internal and external)
- DRC Protection staff, refugees and donors
- Local Government (refugee camp) and host Community representatives.
- Community groups.
- Other NGOs and relief actors.
- MoHA, police, immigration
Information
Employment category: Band I
Reporting to: CBP Team Leader
Technical Line Manager: Protection Coordinator
Direct report:N/A
Unit/department: Protection
Location: Makere/Nyarugusu
Key stakeholders: (internal and external)
- Donor, coordination bodies
- Partners
- Government Bodies (Central and Local)
- Beneficiaries in host communities
- Staff
All DRC roles require the post-holder to master DRC’s core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.
Providing equal opportunities We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.
DRC strives to attract, motivate and retain qualified national staff within its programs. As such, we strongly encourage national and diaspora candidates to apply for this position. However, candidates should take into consideration that DRC cannot employ, under an international contract, a national of the country in which he or she will be working (in this case, the United Republic of Tanzania)
Promoting high standards : DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Application and CV
Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.
DRC only accepts applications sent via our online-application form on www.drc.ngo under JOB.
DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Consortium Finance Coordinator (Re- Advertisement) at Danish Refugee Council
Founded in 1956, The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities – in more than 40 countries around the world. DRC has been implementing emergency response projects in Tanzania since the onset of the Burundi refugee crisis in 2015 in three refugee camps in the Kigoma Region at the border with Burundi. DRC’s integrated projects for refugees, asylum seekers and host communities comprise sectors such as Camp Coordination and Camp Management (CCCM), Protection (CBP, PSN, GBV, CP and Legal), Shelter and infrastructure, and Economic Recovery.
Read Also:
Overall purpose of the role:
DRC is preparing for a multi-year humanitarian project which will be implemented through a Consortium of (I)NGOs in the Kigoma region of Tanzania. DRC is looking for a Finance Coordinator Consortium (open to Tanzanian nationals only) who will be responsible for the overall financial management of the Consortium budget, the day-to-day routine financial duties, review of budget/budget modifications and is the lead finance focal point for the Project Management Unit and acts as Technical Finance focal point for all Consortium partners Finance focal points.
Main Responsibilities:
- Working with the Consortium Partnership Coordinator, lead on assessing partner finance capacity and the development and delivery of finance capacity strengthening initiatives.
- Along with financial capacity strengthening initiatives to provide technical assistance to Consortium members as necessary to achieve and maintain high standards of compliance.
- Ensure the proper systems (process and tools) for monitoring the compliance for the Consortium and members are set up during the planning, implementation and close-out stage of the project.
- Monitor the financial aspects of Consortium and Implementing Partners in line with donor requirements and partnerships’ agreed policies and procedures with support from the Country Finance Managers.
- Ensure timely disbursement of funding to Consortium members/implementing partner according to instalment plans.
- Ensure accurate and timely recording and posting of monthly Consortium members/implementing partner expenses are done in DYN.
- Follow up with partner/Consortium members for reimbursement of any unspent funds.
- Ensure consortium partner’s compliance with relevant country statutory and other financial obligations such as taxes and statutory returns.
- Ensure all consortium required documentation for financial audits is in place.
- Ensure that financial, logistics and HR management systems and records from all the Consortium and members are complete, adequate in order to identify and protect the assets and interest of the partnerships.
- Undertake regular compliance visits to assess the compliance of financial, HR and logistics systems of Consortium and Implementing Partners and put forward recommendations for improvements where appropriate with support from Support Services Departments.
- Overseeing financial progress against agreed targets of the project, including monitoring of finance capacity strengthening initiatives targets among Consortium and Implementing Partners.
- Ensure that Consortium and members finance reports are thoroughly reviewed in coordination with the level of risk assessed and in accordance with DRC and the donor financial guidelines.
- Check the maintenance of a good filing system for all financial and accounting deliverables to ensure ease of access during internal/external audit.
- Oversight of financial and administrative management of the programme overall (including liaison at Regional level, Country level and Consortium and Implementing Partners) ensuring compliance with DRC and the donor rules and regulations.
- Organizing and leading monthly BFU/TDL reviews meeting and monitor actual spending and advise Programme and Finance teams at Country Office level and Consortium and Implementing Partners Finance team on financial issues (overspends, underspends, compliance issues, clearing of outstanding advances etc.).
- Preparing budget modifications where needed in collaboration with Programme and Finance teams and Consortium and Implementing Partners relevant focal points.
- Minimizing financial risks by ensuring that partnership (implementing and consortium) members’ financial policies and procedures are strictly adhered to through predefined effective internal control systems.
- Ensure completeness, accuracy and validity of information regarding the payment documents before payments are done, including salary and share cost allocation.
- Ensuring the implementation of recommendations raised through internal and external audits, compliance audits, financial strengthening initiatives etc.
- Coordination with consortium members and/or with NGO Liaison bodies to obtain relevant local tax laws/requirements and ensure all partners comply. This includes obtaining tax exemptions (i.e. Value Added Tax [VAT]) letters on a yearly basis where needed.
- Coordination with the procurement and logistics departments of Implementing/Consortium members to ensure the relevant taxes (if applicable) are indicated in all supplier documentation and paid to the relevant departments in a timely manner.
- Providing financial management support for the close-out process and external audit process.
About you:
In this position, you are expected to demonstrate DRC’s five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.
Qualifications and Experience
- Minimum 5 years of practical experience in financial management
- Proven experience in managing large budgets.
- Competence in providing technical guidance and training.
- Proven experience in working with national partners, local/government authorities.
- Working experience with relevant donors (e.g. UNHCR, ECHO, WFP, FCDO or BPRM guidelines)
Education
- Master’s degree in finance/accounting or business administration.
Key stakeholders:
- Representants of the consortium members
- Area Manager
- HOP
- Economic Recovery and Protection Managers
- Grants Manager
- Donors
Read Also:
Languages:
- English (Fluent, written and spoken)
- Swahili (Fluent, written and spoken)
Competency profile
- Compliance and Detail-oriented
- Strong team player
- Excellent interpersonal skills, culturally sensitive and adaptable
- Flexible, enthusiastic and willing to learn from others
- Understands humanitarian issues in Tanzania, and the region
- Willing to travel to project sites in Tanzania
Position Information
Employment category: Grade G
Reporting to: Grants Management Coordinator
Technical line manager: Head of Support Services
Provides Technical Supervision to: N/A
Direct reports: N/A
Unit/department: Support Services
Location: Kibondo, Kigoma – Tanzania
Providing equal opportunities We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.
DRC strives to attract, motivate and retain qualified national staff within its programs. As such, we strongly encourage national and diaspora candidates to apply for this position. However, candidates should take into consideration that DRC cannot employ, under an international contract, a national of the country in which he or she will be working (in this case, the United Republic of Tanzania)
Promoting high standards : DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Application and CV
Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.
DRC only accepts applications sent via our online-application form on www.drc.ngo under JOB.
DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
