Specialist; Fraud Control & Data Analytics at NMB Bank
Job Location :
Head Office, Hq
Job Purpose:
To oversee system resources related to implementing and maintaining
diverse control measures within the Fraud Control and Analytics team,
ensuring effective management of fraud risks through prevention,
detection, and financial crime analysis. Proactively monitor and utilize
Fraud Risk Management (FRM) solutions alerts, reports, dashboards, and
data analytics.
Main Responsibilities:
Utilizing advanced data analytics techniques to closely monitor and
analyze data, identify patterns and trends indicative of fraudulent
activities, and promptly respond to any suspicious activities.
Designing and implementing effective rules on financial and
non-financial events focusing on Fraud Prevention and Detection,
Anti-Money Laundering (AML), Customer Due Diligence (CDD), and Sanctions
Screening while ensuring compliance with all regulatory as well as
internal policy requirements, all of which targeted at mitigating
financial crime risks and protecting the bank and its clientele.
Identify the modus operandi of any fraudulent occurrences, whether
reported by forensic investigation team, the business team, or detected
internally through system or analytics, to swiftly implement controls to
prevent such events from recurring.
Management Information (MI) reporting established through creating and
delivering a variety of reports on patterns, trends, and other
statistical methodologies.
Working collaboratively with ICT teams to maintain and improve systems
and tools used for fraud detection and prevention, AML and CDD, ensuring
optimal system performance.
Keeping abreast of the latest trends and technologies in financial crime
control, fraud detection, and prevention and incorporating this
knowledge into the banks risk management practices.
Providing training and education to bank employees on financial crime
control and detection, promoting a culture of compliance and vigilance.
Collaborating closely with other stakeholders within the bank to ensure
that financial crime control policies and procedures are up-to-date,
effectively implemented, and adhered to.
Establishing a robust machine learning environment by incorporating
approved third-party machine learning-focused tools into existing
internal system resources.
Developing and maintaining a network of professional contacts within the
industry to keep being informed of best practices and emerging trends.
Knowledge and Skills:
Read Also:
Knowledge in advanced data analytics tools and techniques such as
SQL, Big Data Analytics coupled with the ability to detect hidden
patterns and trends.
Proficiency in machine learning algorithms and their practical applications is essential,
Familiarity with Anti-Money Laundering (AML), Customer Due Diligence
(CDD), and Sanctions Screening rules and regulations is vital.
Strong knowledge of fraud detection and prevention strategies, Microsoft office (Excel and PowerPoints) is necessary.
Skills in SQL, Python languages etc. and other tools for analyzing
system data, detecting fraud trends, and providing data-driven
recommendations to solve business problems.
Ability to work in a fast-paced environment and manage multiple priorities.
Having a fundamental understanding of information and communication technology (ICT) is an essential requirement for the role.
Highly organized with exceptional attention to detail, demonstrating
creativity and problem-solving skills when monitoring system
information.
Strong communication skills, able to write inputs for management reports
which may present findings to diverse audiences, including legal
proceedings.
Excellent interpersonal skills, confident in stakeholder engagement,
able to work independently under pressure, and meet deadlines.
Integrity, determination, and a commitment to prioritize the banks interests above personal gain in uncovering the truth.
Proactive in fostering open communication, teamwork, and trust to promote a customer-centric culture.
Qualifications and Experience:
Bachelor’s degree or its equivalent in Data Science, IT Finance /
Accounting, Banking, Economics, Actuarial Science, or equivalent
qualifications.
Professional qualifications in financial crime control such as CFE will be an added advantage.
Minimum 3 years’ experience in Banking, Telecom, or other Industry all of which are related with Financial Crime Control.
Experience in information security controls, electronic payments or risk operations and system Data Analytics.
NMB Bank Plc is an Equal Opportunity Employer. We are committed to
creating a diverse environment and achieving a gender balanced
workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job closing date : 08-Sep-2023
NOC Infrastructure Administrator (1 Position(s))
Job Location :
Head Office, Hq
Job Purpose:
24/7 Proactively monitor, conduct level 1 troubleshooting, and escalate
all incidents and problems raised within Network operation center (NOC)
which will or has the potential to degrade bank services, and ensure
service delivery meets and exceeds business customers expectations by
maintaining the value of the services.
Main Responsibilities:
Daily proactive monitoring, conducting first level troubleshooting,
resolution and escalation of all issues pertaining to Data Centre &
DR infrastructure, Core banking services, Core network, branch
connectivity, ATM/POS, Self-service channels, power & cooling
utilities at Head Office and branches.
Monitor network devices and service components, pinpointing critical issues exceeding thresholds that could lead to downtime.
Prepare daily, weekly, and monthly performance statistics for the
network and data center infrastructure, status reports, and graphical
aids for management.
Maintain current configuration on existing NOC infrastructure
Monitor network devices and service components, pinpointing of critical issues exceeding thresholds that could lead to downtime.
Automate and consolidate all manual health check reports.
First level support for all OMNI Channels and services ensuring proper escalation to second level support.
Knowledge sharing to operational level support team.
Maintain and optimize NOC infrastructure licenses; make sure that all business-critical services are monitored.
Coordinate planning and execution of routine maintenance tasks.
Configuration, maintenance and automation of processes using service manager Max(SMAX)
Integrating ticketing and monitoring systems, manage proactive visibility of services.
Automation of service monitoring with Kapptivate robots.
Knowledge and Skills:
Service management standards and baselines in Operating Systems, Network Virtual environments, Databases and middleware.
Good Knowledge on networks, applications, data center infrastructure,
self-service channels, power, and cooling utilities monitoring and
troubleshooting.
Advanced knowledge of microfocus tools.
Knowledge of bank’s products and operations.
Possess strong communication skills. Both written and oral.
Must be creative, innovative, aggressive and a team player.
Flexibility to work on shift rotation basis
Good observation and analytical skills.
Ability to manage network service providers, vendors, contractors
Familiarity with Agile development methodologies.
Knowledge of programming and shell scripting, e.g., Java, Python, Bash script
Linux & terminal commands
DevOps skills
Read Also:
Qualifications and Experience:
BSc. in Computer Science, Engineering, or a related field
4 years’ experience in handling Monitoring Tools in large corporate organizations
Professional certification in ITIL is essential.
Certification or training in Agile is an added advantage.
Self-service channels, Monitoring tools training/ certifications
Experience in systems and Network security technologies such as TCP/IP,
Network devices (Switches, Routers and Firewalls) UNIX/Linux, Windows,
Oracle & Microsoft Databases.
At least two years’ experience on integrations with Banking products/systems
NMB Bank Plc is an Equal Opportunity Employer. We are committed to
creating a diverse environment and achieving a gender balanced
workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job closing date : 08-Sep-2023
