Hotel General Manager At Expert Consultancy Ltd
We are hiring for a 3 * Hotel General Manager in Arusha.
Report: Managing Director/Owner
Recommended:
Starting Date: 1st May, 2023
Salary: $2000
Open for: Both Tanzanian & Expatriate
Other Benefits: Negotiable
POSITION SUMMARY:
The General Manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He/She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners and other stake holders.
Responsible for managing the Hotels management team (HOD’s) and overall hotel targets to deliver an excellent Guest experience. A General Manager would also be required to manage between profitability and guest satisfaction measures.
GM DUTIES AND RESPONSIBILITIES:
v Oversee the operations functions of the hotel, as per the Organizational chart.
v Hold regular briefings and meetings with all head of departments.
v Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
v Lead all key property issues including capital projects, customer service and refurbishment.
v Handling complaints, and oversee the service recovery procedures.
v Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
v Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
v Ensure all decisions are made in the best interest of the hotels and management.
v Deliver hotel budget goals and set other short and long term strategic goals for the property.
v Developing improvement actions, carry out costs savings.
v A strong understanding of P&L statements and the ability to react with impactful strategies
v Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
v Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
v Maximizing room yield and hotel revenue through innovative sales practices and yield management programs.
v Prepare a monthly financial reporting for the owners and stake holders.
v Draw up plans and budget (revenues, costs, etc.) for the owners.
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v Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.
v Act as a final decision maker in hiring a key staffs.
v Coordination with HOD’s for the execution of all activities and functions.
v Overseeing and managing all departments and working closely with department heads on a daily basis.
v Manage and develop the Hotel Executive team to ensure career progression and development.
v Be accountable for responsibilities of department heads and take ownership of all guest complaints.
v Provide effective leadership to hotel team members.
v Lead in all aspects of business planning.
v Respond to audits to ensure continual improvement is achieved.
v Corporate client handling and take part in new client acquisition along with the sales team whenever required.
v Assisting in residential sales as and when required and development with strong sales prospects.
v Responsible for safeguarding the quality of operations both (internal & external audits).
v Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
PREREQUISITES:
The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.
EDUCATION:
A university degree in hotel management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record. Excellent computer system skills.
EXPERIENCE:
At least 10 to 15 years’ experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations. And 5 to 10 years of experience as a General Manager or Asst. General Manager.
NOTE:
We encourage Candidate with previous experience in three star hotels/Lodges/Luxury Camps in Zanzibar and those in the national parks in Tanzania to apply.
WORK STATION:
The successful candidate will be based in Arusha town where the hotel is located.
Read Also:
HOW TO APPLY:
Qualified candidates are invited to share Cover letter, CV and Academic Certificates not later than 25th April, 2023 to application@expertconsultancy.co.tz.
MAKE SURE THAT YOUR EMAIL SUBJECT READY “APPLICATION FOR HOTEL GENERAL MANAGER”. Email with no above Subject will not be considered.
Please note ONLY shortlisted candidates shall be contacted.
Management Accountant At Expert Consultancy Ltd
To ensure success as a management accountant, candidate should exhibit extensive knowledge of financial analysis and forecasting and experience in a similar environment. An outstanding management accountant will be someone whose financial accounting and business management expertise translates into sustained business growth.
POSITION SUMMARY
The role of Management Accountant is to provide relevant, professional input into the roles and functions above to ensure the Finance achieves its objectives. The specific role of Management Accountant will ensure that the management and financial reporting functions of company are effective, accurate and appropriate while ensuring the delivery of information on a timely basis to ensure that the finance team achieves its objectives. Expectations will be regularly discussed with qualified candidate once hired, will be fair and reasonable and within the broad requirements outlined above.
Applications are invited from interested qualified persons to fill in the above position which reports to the CEO/MD for the role based in Arusha Head Office.
GROUP AND TEAM GOALS:
The Accounting & Finance team is responsible for the financial functions of the company. This includes preparation of annual reports, budgets, annual and long-term planning, rates, debtors and creditors services, payroll, insurance, investments and the internal job costing aspects of Council’s operations.
THE FINANCE TEAM IS RESPONSIBLE FOR:
v Timely preparation of annual reports and budgets.
v Provision of significant and timely input into annual plan and long-term plan preparation and development.
v An effective, appropriate, and efficient rates section.
v Provision of accurate financial information as required.
v Presenting various financial reports to Council as and when required.
v Delivering an effective and efficient debtors and creditor’s service.
v Providing an effective and efficient payroll service.
v Oversees Council’s insurance and investment requirements
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JOB SPECIFIC ACCOUNTABILITES
The key responsibilities of this role are to:
v Partner with budget holders, providing advice, support and monitoring across the company.
v Train budget holders in financial literacy principals when required.
v Provide accurate and timely financial management reporting.
v Prepare and review management reports and analysis of key trends.
v Analyse financial information, provide financial support to Section and Group Managers in preparation of internal and external reporting requirements.
v Provide financial and accounting support ensuring financial data integrity for Annual Plan reporting process.
v Provide assistance to the Senior Group Accountant with the preparation and the Annual Financial Report.
v Regularly provide budgeting, forecasting, financial reporting, variance analyses, and internal consultative services to internal stakeholders / clients.
v Provide month end management reports.
v Create a positive and engaging work environment for all internal and external partners and stakeholders demonstrating professional courtesy.
v Timely assistance of the preparation of any working papers or balance sheet reconciliations for annual audit as required
v Provide financial support and back up to the other accountants as and when required.
v Develop and maintain effective client and business relationships.
COMMUNITY RELATIONSHIPS
Management Accountant Responsibilities:
Fostering good working relationships is fundamental to the successful achievement of strategic goals for Client Company. We know we can’t achieve change without the people (our community) outside our business. As expressed under our purpose statement, “working with our client community” is at the heart of everything we do. This is particularly relevant to our relations with local community in terms of co-governance and co-management. Successful relationships involve building trust. Which in turn enables us to support each other to respond to new challenges as they arise.
This means:
Professional attitude is projected at all times in dealing with external contacts.
v Information is accurate and is provided in a timely manner.
v Outcomes that are fair and clearly understood by both parties are achieved
v Customers are satisfied with responses to written or verbal requests for information.
CONTINUOUS IMPROVEMENT
- All company staff are expected to actively and enthusiastically promote the concept of continuous improvement in their work for the company. This means:
v Maintaining a positive overall attitude in the workplace, including promoting COMPANY in a positive manner, as assessed by your peers and Manager
v Taking part in training opportunities provided by Company with an open mind, as assessed by pre and post training meetings with your Manager.
v Practicing the skills provided in training offered by Company, as assessed by regular feedback meetings with your Manager.
v Showing a strong team commitment, as indicated by peer feedback and your Manager’s assessment.
v Practicing the concept of continuous improvement by showing initiative with new ideas and positively acknowledging other ideas.
v Giving honest and open feedback as and when required, aiming to constructively deal with all issues, as assessed by regular feedback meetings with your Manager.
v Deliver on project outcomes: on time and on budget.
v Displaying sound judgment and making responsible decisions.
PERSON SPECIFICATION
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Minimum academic qualifications required
v Relevant Bachelor’s degree or equivalent tertiary qualification in Accounting.
v Chartered Accountant qualification is preferred.
v Valid driver’s licence required
Working Knowledge
v Minimum of 5 years accounting experience.
v Previous system implementation experience is advantageous.
v Previous experience and involvement with projects is advantageous.
v An in-depth understanding of accounting best practice.
Advanced knowledge
The following indicates what would typically be expected for this role at a competent level:
v Proficiency in MS Word, Excel, Visio, Project, PowerPoint and other database and information management systems Analytical skills.
v A broad understanding of accounting systems.
v Knowledge of financial reporting systems and requirements.
v Communicating effectively to convey and interpret data/information.
v Collaborative work practices to build strong working relationships.
v Problem solving working knowledge
Personal Attributes
v Good communication skills.
v Strong report writing.
v Ability to build relationships and deal with ambiguity.
v Ability to communicate Accounting and financial information to a wide audience.
v Sound judgement and initiative
v Ability to effectively gather multiple sources of information and apply technical and analytical skills to make effective decisions.
v Ability to effectively plan, organise and co-ordinate work to ensure that goals are achieved with the highest quality of work possible within agreed timeframes.
v Ability to clarify objectives, identify key issues, consider all perspectives and evaluate.
v Ability to cope with a variety of work and on occasion difficult situations.
v A high level of courtesy and listening skills.
Awareness
v Community, cultural and political awareness.
NOTE:
We encourage Expatriate to apply for this role.
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WORK STATION:
The successful candidate will be based in Arusha town.
HOW TO APPLY:
Qualified candidates are invited to share Cover letter, CV and Academic Certificates not later than 30th April, 2023 to application@expertconsultancy.co.tz.
MAKE SURE THAT YOUR EMAIL SUBJECT READY “APPLICATION FOR MANAGEMENT ACCOUNTANT”. Email with no above Subject will not be considered.
Please note ONLY shortlisted candidates shall be contacted.
Chief Executive Officer At Expert Consultancy Ltd
Our client is a company dealing with Agrochemicals, Veterinary Medicine, Seedlings, Equipment, Fertilizers and Agriculture in rural Tanzania.
We are looking for an experienced Chief Executive Officer or CEO to supervise and control all strategic and business aspects of the company dealing with Agrochemicals, veterinary Medicine, Seedlings, Equipment, Fertilizer and many other agriculture essential growth inputs. You will be the first in command in the company and responsible for giving the proper strategic direction as well as creating a vision for success.
To thrive as a CEO you must be a prudent manager and an inspiring leader in Agriculture inputs supportive materials. The ideal candidate will have a business mindset and will be able to see the “big picture” in a variety of settings. They will take actions to enhance the company’s cash flow while keeping the human factor in perspective.
The Agrovert business distributes insecticides, fungicides, herbicides, fertilizer, and many other agriculture inputs where they markets these products in many regions of Tanzania. The crops fertilizer, Agrovert business is one of the fastest growing segments with over 90% of its turnover generated from selling within Tanzania.
The goal is to drive the company development and guide it towards long-term success.
CEO Duties and Responsibilities:
v The CEO will have the overall responsibility for the management of the Company and its human resource base on a day-to-day basis. The CEO shall ensure that activities follow the business plan and procedures, and that milestone and budgets are achieved.
v The CEO is responsible for the preparation of The Company’s business plan/strategic plan including operational budgets.
v The CEO is expected to act as the front figure of The Company and, as such, represent the directors and owners in the day-to-day running of the Company and shall therefore take the lead in profiling and selling The Company’s products, its concept and Mission & Vision in a professional way.
v The CEO reports to the Board at scheduled Board meetings and to the Chairman of the Board, or a person appointed by the chairman, as necessary.
v Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives
v Lead and motivate subordinates to advance employee engagement develop a high performing managerial team
v Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
v Make high-quality investing decisions to advance the business and increase profits
v Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics
v Review financial and non-financial reports to devise solutions or improvements
v Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders
v Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth
v Maintain a deep knowledge of the markets and industry of the company
Specific duties
General Operations & Personnel/Human Resources including the following specific responsibilities:
v Recruitment of the management team, procurement and financial control in consultation with the Board.
v Conduct formal appraisal minimum once a year on the performance of the core management team.
v Ensuring that a Human Resource policy is in place with Codes of Conduct in line with Tanzania labour laws. The Codes of Conduct shall be approved by the Board and shared with the staff.
v Development of Operational Manuals for the Company.
v Implementing cost efficient procurement in all aspects of the Company – including written agreements.
v Compliance with all public authorities’ regulations and licensing of The Company.
v All legal requirements of The Company and resolving eventual legal disputes as directed by the Board.
Sales & Marketing including the following specific responsibilities:
v Organizing and training of the local sales & maintenance teams to enable them meet the company expectation.
v Ensure there is development of the promotion sales material, such as brochures -banners – DVDs etc. Organise national campaigns as appropriate
Financial management including the following specific responsibilities:
v Approval of monthly financial reports showing total sales value, major cost components and net results per Solar Service Centre.
v Maintaining overall control of cash flow/financial transactions to secure maximum control in The Company.
v Develop annual operational and investment budgets as well as quarterly/monthly sales targets.
v Delivery of annual audit reports for The Company.
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Requirements and skills
v Proven experience as CEO or in other managerial position
v Experience in developing profitable strategies and implementing vision
v Strong understanding of corporate finance and performance management principles
v Familiarity with diverse business functions such as marketing, PR, finance etc.
v In-depth knowledge of corporate governance and general management best practices
v An entrepreneurial mindset with outstanding organizational and leadership skills
v Analytical abilities and problem-solving skills
v Excellent communication and public speaking skills
v MSc/MA in business administration or relevant field
NOTE:
We encourage Expatriate to apply for this role.
WORK STATION:
The successful candidate will be based in Arusha town.
HOW TO APPLY:
Qualified candidates are invited to share Cover letter, CV and Academic Certificates not later than 30th April, 2023 to application@expertconsultancy.co.tz.
MAKE SURE THAT YOUR EMAIL SUBJECT READY “APPLICATION FOR CHIEF EXECUTIVE OFFICER”. Email with no above Subject will not be considered.
Please note ONLY shortlisted candidates shall be contacted.
