Sales Supervisor at Kyosk
Sales Supervisor
Kyosk.app Arusha, Tanzania
Full-time
Job Summary
We are looking for a talented person to join our Sales team as a supervisor. Reporting to the Area Commercial Manager, you will be managing a team of field-based sales agents. You will be required to monitor the performance of each person in your team and send daily reports to the Area Commercial Manager. You will support in training and hiring of your team from time to time.
Duties
Establish relationships with new customers through recruiting and onboarding;
Maintain and grow relationships with existing customers;
Strive to improve customer satisfaction through excellent customer service;
Identify and respond to client needs;
Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in;
Follow up on customer orders as necessary;
Anticipate the needs of clients and address them accordingly;
Meet with customers to determine their specific needs and wants while
managing of the whole Value Chain with courtesy and Finesse to deliver
results;
Responsible for 100% Revenue target allocated to individual.
Minimum Requirements
Diploma in sales, marketing or any relevant field;
Bachelor’s degree is an added advantage;
Excellent oral and written communication skills;
Superior interpersonal skills;
Ability to take initiative and work independently;
Exceptional organizational skills;
Good familiarity with word processing, spreadsheet and database applications;
A minimum of 4 years of experience in field sales with a least 1 year experience managing a team;
Strong knowledge of retail industry standards;
Confident and charismatic approach to people.
Sales Supervisor at Kyosk.app
Read Also:
About The Company
Export Trading Group is the largest agricultural-commodity supply chain company in East and Southern Africa. The Company originates (buys) crops at farm gate “up country” in over 25 African countries, aggregates and processes them in a network of proprietary facilities and exports them internationally. Using this infrastructure in reverse, the Company imports fertilizer and rice, breaks bulk and processes them, and distributes them to smallholders.
ETG Digital Platforms (Kyosk) is building the future of the retail of everyday essentials and access to financial services in Africa, starting from Kenya. Kyosk Digital Services limited is a tech-led platform that connects informal retailers who retail in kiosks and other similar retail outlets directly to fast-moving consumer goods companies (FMCGs) by communicating demand from retail outlets directly to FMCGs and their distributors and managing the delivery of the goods to the kiosks.
Our digital ordering and delivery platform – Kyosk, ensures that these retail outlets get access to stock at competitive prices and have them delivered directly to them. FMCGs find the traditional distribution chain to be inadequate as well, making it expensive for them to serve kiosk-type retail outlets, leading to high incidences of product stock-outs and lost sales opportunities. By providing FMCGs with good data visibility, we solve this major problem of theirs.
If you want to become a business leader in the emerging digital technology space and join a rapidly growing company of passionate and determined individuals with a singular will to win, Kyosk Digital is the organization for you.
Territory Manager at Kyosk.app
Kyosk.app
Arusha road, Mara Region, Tanzania
Full-time · Mid-Senior level
About the job
Role Profile
We are looking to bring on board an ambitious and commercially aware candidate as a Territory Manager. The individual will be tasked with the end-to-end management of a specific warehouse and market as a single business unit. He/she will be responsible for the execution of the organization’s strategy in market including accountability of the P&L, budget, market and business performance, operations and people management.
Key Responsibilities
- Business Unit Performance: Responsible for P&L management for the warehouse and market while driving profit maximization for the business unit.
- Oversee the business unit performance management and ensure the attainment of all organizational KPIs for the unit. Account for any performance decline and devise was to improve the same.
- Revenue Generation: Work collaboratively with the commercial and purchasing teams to spearhead revenue generation in market including advisory on product pricing to generate business margins.
- Liase with the sales team to drive product penetration and uptake in the market including the formulation of effective sales and marketing strategies.
- Strategy Execution: Communication of the business strategy in market and ensure execution against the set KPIs as per the strategy.
- Ensure the team understanding and buy in to the strategy.
- Support the development of the pricing strategy and product pricing based on market understanding, competitor analysis and customer feedback.
- Operations Optimization: Lead the coordination of business activities with the head office and collaborate with Functional Managers to guarantee operational efficiency.
- Proactively support the development and review of SOPs based on the gaps identified to maximize operations effectiveness.
- Inventory Management: Work closely with the Warehouse Supervisor and Loss Control Supervisor to facilitate proper inventory management, stock control and loss prevention.
- Collaboratively formulate and implement measures to safeguard the inventory in the warehouse.
- Compliance: Drive compliance to the laid down SOPs for the warehouse, operations and HR whilst ensuring proper team training and appreciation.
- Ensure legislative and regulatory compliance of the business unit including Health and safety compliance of the business unit.
- Undertake frequent operations audit to evaluate level of compliance, operational gaps and hinderances for immediate action.
- Budget Management: Develop and present the annual budget for the specific business unit; Monitor and oversee it’s utilization including budget control, accounting as well as reconciliation.
- Market Intelligence & Business Advisory:
- Undertake frequent market survey and analysis to identify opportunities the business can capitalize on, understand competitor activities and appreciate customer dynamics.
- Escalate customer feedback to the management to ensure course correction where necessary.
- People Management: Support staff recruiting for the business unit, training, supervision and appraising of staff. Work closely with the HR team to execute key HR functions in the unit including policy implementation, performance management, disciplinary, evaluations and training.
Read Also:
Minimum Requirements & Key Skills
- A Diploma in Business Management or related field. A Bachelor’s degree will be an added advantage;
- A minimum of 4-6 years in operations management and driving business performance in a retail or FMCG background.
- Experience handling end to end operations cutting across warehousing, logistics, sales and business performance management is preferred;
- Appreciation of the business environment, key priorities and a keen sense of what needs to be done for the business to succeed;
- Proven ability to manage cross functional teams with indirect reporting lines to drive the execution and achievement of the business objectives and strategy.
Competencies & Skills
- Strong Commercial Acumen
- Operational Excellence
- Team Player
- People Management
- Stakeholder Engagement
About The Company
Export Trading Group is the largest agricultural-commodity supply chain company in East and Southern Africa. The Company originates (buys) crops at farm gate “up country” in over 25 African countries, aggregates and processes them in a network of proprietary facilities and exports them internationally. Using this infrastructure in reverse, the Company imports fertilizer and rice, breaks bulk and processes them, and distributes them to smallholders.
ETG Digital Platforms (Kyosk) is building the future of the retail of everyday essentials and access to financial services in Africa, starting from Kenya.
Kyosk Digital Services limited is a tech-led platform that connects informal retailers who retail in kiosks and other similar retail outlets directly to fast-moving consumer goods companies (FMCGs) by communicating demand from retail outlets directly to FMCGs and their distributors and managing the delivery of the goods to the kiosks.
Read Also:
Our digital ordering and delivery platform – Kyosk, ensures that these retail outlets get access to stock at competitive prices and have them delivered directly to them. FMCGs find the traditional distribution chain to be inadequate as well, making it expensive for them to serve kiosk-type retail outlets, leading to high incidences of product stock-outs and lost sales opportunities. By providing FMCGs with good data visibility, we solve this major problem of theirs.
If you want to become a business leader in the emerging digital technology space and join a rapidly growing company of passionate and determined individuals with a singular will to win, Kyosk Digital is the organization for you.
