F & B Manager
Job Overview
Position: F & B Manager
Company: Ngorongoro Safari Lodge
Location: Karatu- Arusha
Reports to: General Manager
Ngorongoro
Safari Lodge is a high end five-star lodge in Arusha- Karatu area
currently has available a position for F & B Manager. We are
currently seeking an experienced, and thorough F & B Manager to join
our rapidly growing firm. In this role, you will demonstrate your skills, knowledge, and experience.
Please only apply by email below with Resume, Qualifications,
availability, and a cover letter demonstrating suitability for the
position.
Job Responsibilities
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Identify customers’ needs and respond proactively to all their concerns
- Lead F&B team by attracting, training, and appraising talented personnel
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
- Establish communication medium through which customers can send in their feedback
- Set targets and implement strategies necessary in achieving set objectives
- Maintains a consistent focus on cleanliness throughout all areas
- Conducts daily pre-shift meetings with supervision and staff.
- Review and evaluate the degree of customer satisfaction to recommend operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes
- Coordinates with the Exec. Chef for the preparation, presentation and service of Food and Beverage products to always ensure highest quality.
- Adhere to food, health, and safety standards
- Oversee and supervise the welcoming of customers
- Always strive towards an exceptional customer experience
QUALIFICATION
- Proven 5 Years food and beverage management experience.
- Working knowledge of various computer software programs (MS Office, POS)
- Ability to spot and resolve problems efficiently
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Diploma or degree in food service management or related field
- People outside Tanzania but inside Africa are highly encouraged to apply.
Female Security Guard
Job Overview
Position: Female Security Guard
Company: Ngorongoro Safari Lodge
Location: Karatu- Arusha
Reports to: Head of security department
Ngorongoro Safari Lodge is a high end five-star lodge in Arusha- Karatu area currently has available a position for women security guard. We are currently seeking an experienced, and thorough women security guard to join our rapidly growing firm. In this role, you will demonstrate your skills, knowledge, and experience.
Please only apply by email below with Resume, Qualifications, availability, and a cover letter demonstrating suitability for the position.
Job Responsibilities
- Patrolling and monitoring activities on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure
- Evicting trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take over
- Controlling the entrance and departure of employees, visitors, and vehicles according to protocols
- Providing detailed reports on daily activities and any incidents that may have occurred to management
- Using provided communication devices such as two-way radios in a clear and concise manner
- Performing CPR or first aid when needed
- Checking woman for suspicious packages etc. and random external checks.
- Answering telephone calls to take messages, answer questions, and provide information
- Reporting of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Maintaining the daily record sheets: Duty Register, Vehicle Log, Arrival & Departure Log, Random Search Register, Key Register, and Incident Register.
- Dealing with customers by giving them information or guidance
- Respond to alarms and requests for help
- Monitor and prevent movement of prohibited items into and out of property
- identify and investigate suspicious behaviour, threats, and irregular activity
- Being flexible to work all shifts include night shift.
- A high school qualification or equivalent.
- A qualification in security training.
- Basic first aid skills would be advantageous.
- Physical strength and fitness.
- Prior five (5) years’ experience as a Security Guard would be advantageous.
- Attention to detail.
- no disqualifying criminal history
- must speak read and write English fluently
- Military experience advantageous.
Please send your application and resume not later than 24th January, 2023 to hr@gibbsfarm.com
Only shortlisted candidates will be contacted.
