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Job Summary
To advise customers and process banking transactions accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
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Job Description
Provides specialist advice to clients and other stakeholders within area of expertise : Analyses client needs and researches solutions (products and services) to meet the needs of clients. Prepares plans and designs solutions to meet the needs of clients. | Where applicable identify sales leads: : Contribute to bottom line growth through identification of sales opportunities | Compliance: Comply to legislative requirements and internal processes | Improve customer experience: Ensure that customer queries and complaints are timeously addressed
Education
National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)