Employment Opportunities at Maternity Africa (MA)

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 Maternity Africa (www.maternityafrica.org) is a Christian-based, charitable, non-governmental organization registered in Tanzania. It is devoted to making childbirth safe by providing access to good maternity services and treatment of obstetric fistulae and other birth related injuries. We serve the poorest, most vulnerable women by providing free, quality reproductive health care. All programs have been developed to have a positive impact on the health and wellbeing of mother and child by minimizing maternal and neonatal morbidity and mortality. Maternity Africa is committed to its mission of making childbirth safe and demonstrating the love and compassion of Christ to all regardless of race, religion or ethnicity.
This role plays a major part in presenting the image of our organization as it involves a lot of interactions with our clients. We therefore require a candidate with a pleasant personality, understands the concepts of customer care, able to be firm without coming across as arrogant and rude to the clients/patients and communicates effectively.

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EMPLOYMENT OPPORTUNITY
HOSPITAL RECEPTIONIST
POSITION: HOSPITAL RECEPTIONIST
REF
: MA/HR/KAS/07/22
DUTY STATION: NGARAMTONI YA CHINI, ARUSHA
Job Responsibilities
• Patients Data Entry
• Receive all patients arriving at the hospital in office hours.
• Provide a file with initial patient information for every new admission to the ward or patients being seen in Gynecologistclinic
• Collect the files of discharged patients from the ward, and enter all relevant data in the Data base
• Maintain order and a good filing system of all patient files
• Direct patients to the appropriate department when they arrive
• Keep good records of all Antenatal Clinic (ANC) patient numbers
• Take and relay messages
• Provide information to callers
• Greet persons entering hospital
• Direct persons to correct destination
• Monitor visitor access and maintain security awareness
• Provide general administrative and clerical support
• Schedule clinical appointments
• Control inventory relevant to reception area
• Tidy and maintain the reception area
• Perform any other duties as directed by the supervisor

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Qualifications and Requirements
• Minimum of a Certificate or Diploma in Medical Records orHealth Information Systems. Any qualifications in Front Office Receptionist, Customer Care or Social Work will be an added advantage.
• Minimum of four (4) years working experience.
• Knowledge of administrative and clerical procedures.
• Strong computers skills.
• Competent in customer service principles and practices.
• Strong interpersonal Skills.
• Effective verbal and written communication skills.

LAUNDRY ATTENDANT
Position:
​Laundry Attendant
Reference: ​MA/LA/KSS/13/09/22
Organization: ​Maternity Africa
Duty Station: ​Kivulini Maternity Centre, Ngaramtoni ya Chini – Arusha
Duties and Responsibilities
• Sorting, washing, drying, pressing, and folding clothing and other textile items.
• Removing stains from items using the appropriate procedures.
• Performing minor sewing duties.
• Tracking which items/uniform belong to whom.
• Keeping an updated inventory of laundry detergents and sewing kits.
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility/laundry room remains clean at all times.
• Arrange clothes in the laundry room as per the specifications.
• Perfom any other duties as assigned by the supervisor and line manager.

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Key Qualification, Specifications and Experience
• Secondary School (O-level) Certificate.
• Certificate of a Medical Attendant course or Vocational Training in Laundry Operation/Dhobi or it’s equivalence.
• Prior experience in a similar role is preferable.
• Familiar with infection prevention and control (IPC) procedures.
• Familiarity with cleaning detergents and laundering equipment.
• Ability to stand for long periods.
• Capacity to lift heavy materials unaided.
• Basic arithmetic skills.
• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Available to work shifts and on weekends.

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How to Apply:
Interested candidates are kindly requested to send their cover letter (Max of a Page), Curriculum Vitae (Max of 4 pages), Professional Certificates to recruitment@maternityafrica.org. Application should be sent by 9th November, 2022. Only shortlisted candidates will be contacted!

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