CRDB Bank Plc is a commercial bank in Tanzania. It is licensed by the
Bank of Tanzania, the central bank and national banking regulator. As
of 31 December. 2018, the bank was reporting Total Assets of TZS 8
Billion and Total Deposits of TZS 6 Billion.
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Reporting line-
Director of Business Transformation
Job Summary
Responsible for obtaining and evaluating information about the industry and market trends, competitive threats, addressable business opportunities, and developing long-term growth plans and profitability goals. The incumbent must align themselves to be aware of potential changes in the market that may affect any areas of the company’s operations. In addition, they must learn and understand the internal culture and capabilities of the Bank to be able to deliver appropriately.
Key responsibilities:
Leadership:
- Provide leadership to the strategy management teams and develop strategic and transformational moves across the business.
- Lead the development and implementation of the business’s strategic objectives in sensitive and high-value business development activities.
- Facilitate cross-functional team collaborations and support executive leadership and stakeholders in developing business strategies, including long-term goals and objectives.
- Support business leaders across the Bank in solving high-priority operational issues by driving the communication and development of suitable strategies and goals.
Strategy Definition/Planning/Performance Management:
- Lead the design of strategy across various high-value business projects within the business.
- Drive the strategic planning process and act as a trusted advisor to the executive leadership and relevant stakeholders during strategy formulation, development, and execution.
- Develop yearly strategies and goals, establish measurement criteria to consistently monitor the established strategies’ performance, identify deficiencies, and avail actionable solutions.
- Recommend expansion opportunities, including mergers and acquisitions, and establish a regional and international presence.
- Collaborate with executives, senior management, and stakeholders across the Bank to ensure that the strategies are aligned to advance the overall business strategy.
- Collaborate with Program Office to drive the business’s key strategic initiatives on various banks projects.
- Establish monitoring frameworks to ensure that the execution of all the Bank’s initiatives is aligned with the strategic direction, and implement interventions and remedies for any initiatives running off course.
Analytics:
- Define the business’s analytical and financial analytical frameworks in order to conduct analyses and resolve critical business issues.
- Perform thorough evaluations of business opportunities by analyzing potential business, including competitive analysis, financial analysis, market analysis, performance analysis, technology platforms, and strategic fit.
- Provide the senior management and other stakeholders with crucial insights and feedback on various analyses in the form of reports to facilitate informed decision-making.
Communication:
- Develop a communication framework to position the Bank and share the Bank’s progress with various stakeholders.
- Engage with various external and internal stakeholders’ dialogues to share experience and gather strategic information that helps the Bank shape its direction.
- Ensure that the Bank’s strategies are cascaded downwards to all employees and understood.
- Skills, both verbal and written form, are fundamental requirements for the Head of Strategy. Additionally, the Head of Strategy will also need to have equally good listening skills.
Experience, Knowledge and Skills Requirements
- Bachelor’s Degree in Business Administration, Industrial Management Finance, Economics, or any other equivalent and relevant qualification from an accredited institution.
- Minimum of 10 years work experience, were by 5 years in a Strategy Management position in a fast-paced and dynamic environment.
- The candidate must have had consulting experience with executive management and a demonstrated ability to work in a cross-functional and matrix business environment.
- Vast experience in leading teams through various projects across the business.
- Hands-on experience in demonstrating experience addressing sensitive business issues by performing analyses and implementing appropriate strategic measures to address the problems.
- Must have well demonstrated practical experience in enterprise change, growth strategy implementation, strategic planning, and complex analysis.
Recommended:
Position: Senior Manager; Islamic Banking
Reporting line– Head; Islamic Banking
Job Summary
Responsible for selling, promoting and guiding CRDB Islamic Banking products and services for specified zone/s or focal area or regions of concentration (own portfolio). To drive business through all Islamic Banking Business Managers (teams portfolio).
Key responsibilities:
- To promote, motivate & monitor the Islamic Banking business team to attain budget numbers.
- To promote and motivate internal staff, business front staff on Islamic Banking business in order to foster growth.
- To promote CRDB and its Islamic Banking products and services to current and potential customers and identify business opportunities.
- To ensure the branch deposits budget is met on Islamic Banking deposit product lines.
- Develop strategic plans and strategize with Head of Islamic Banking and Islamic Banking Business Managers to ensure specific Branch’s network Islamic Banking lending objectives are achieved as per approved budget.
- To ensure Relationship Officer’s, and other business personnel proposals/ applications are Shariah-compliant as per determined standards.
- Promote and assist in the recruitment of new employers/customers that are potential for Islamic Banking.
- Assist and strategize on Portfolio at Risk (PAR) and Non-Performing Loans (NPL) for Islamic Banking products to bank acceptable PAR & NPL levels.
- Perform any other duties as may be assigned by supervisor.
- Drive Islamic Banking business revenue objectives in collaboration with Head of Islamic Banking.
- Responsible for special zones business as shall be assigned by Line Manager.
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Experience, Knowledge and Skills Requirements
- Bachelor’s Degree in Business Administration, Accounts, Finance or any other equivalent and relevant qualification from an accredited institution.
- Minimum of 7 years experience with a good background of customer relationship in Islamic Banking with exposure of managing a team.
- Strategic business awareness coupled with a clear understanding of the Bank’s products, handling and building internal and customer relations.
- Should be aware of Performance Management and Change management.
- Self-empowerment to enable the development of open communication, teamwork and trust that are needed to support performance and customer service-oriented culture.
- Communication and Presentation skills, Planning and Organizing skills, Interpersonal and Computer skills, Coaching skills as well as Reporting and analytical skills.
Position: Business Manager; Islamic Banking
Job Summary
To achieve business growth through selling, promoting and guide CRDB Islamic Banking products and services for specified zone/s or focal areas or regions of concentration. Responsible to work closely with RMs across the branches and zones to acquire profitable customers and sell Islamic Banking products while also promoting sales of other products and services of the Bank to increase wallet share within existing customers. This incorporates prospecting for new business as well as managing customer expectations to sustain strong business relationships.
Key responsibilities:
- To promote CRDB and its Islamic Banking products and services to current and potential customers and identify business opportunities.
- To ensure the branch deposits budget is met on Islamic Banking deposit product lines.
- Develop strategic plans to ensure specific Branch’s network Islamic Banking lending objectives are achieved as per the approved budget.
- To ensure Relationship Managers, Relationship Officer’s, and other business personnel proposals/ applications are Shariah-compliant as per determined standards.
- Promote and assist in the recruitment of new employers/customers that are potential for Islamic Banking.
- Assist and strategize on Portfolio at Risk (PAR) and Non-Performing Loans (NPL) for Islamic Banking products to bank acceptable PAR & NPL levels.
- Grow the Islamic banking customer base by recruiting new customers, and wallet sizing to the customers to attain high returns.
- Train respective branches, RMs, ROs and other front & sales staff on Islamic Banking products and effective sales skills.
- Strategy initiatives or recommendations to the Head of Islamic Banking in order to propel business growth and ultimately achieving business targets.
- Provide feedback to the Head of Islamic Banking, or relevant parties in regards to facilities in CRDB Bank.
- To promote and motivate internal staff, business front staff on Islamic Banking business in order to foster growth.
- Perform any other duties as may be assigned by the supervisor.
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Experience, Knowledge and Skills Requirements
- Bachelor Degree in Business Administration, Finance, Economics or any other equivalent and relevant qualification from a recognized university and at least a professional banking certificate.
- Minimum of 5 years experience in Islamic Banking products with a good background in customer relationships.
- Must be a Zanzibar resident.
- Strategic business awareness coupled with a clear understanding of the Bank’s products, handling and building internal and customer relations.
- Good knowledge of Performance Management and Change management.
- Self-empowerment to enable the development of open communication, teamwork and trust that are needed to support performance and customer service-oriented culture.
- Products knowledge Islamic Banking and its Tanzanian context.
- Islamic Credit Risk Assessment skills.
