Behavioral Insights Coordinator
5 Locations Available | req19028
Recommended:
Job available in these locations:
- Dakar, Senegal
- Dar es Salaam, Tanzania, United Republic of
- Kampala, Uganda
- Abuja, FEDERAL CAPITAL, Nigeria
- Nairobi, NAIROBI MUNICIPALITY, Kenya
Job Title: Behavioral Insights Coordinator
Sector: Research & Development
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: Yes
Job Description
The
IRC's strategy centers on its dedication to continue to increase the
scale and improve the effectiveness of its programs worldwide with
evidence of what works best to impact people’s lives in conflict and
fragile settings. Breakthrough solutions are needed to match the urgency
and gravity of the problems faced by people affected by crises. That’s
why the IRC created the Airbel Impact Lab, the IRC’s research and
innovation team that designs, tests and scales life-changing solutions
for people facing conflict and disaster. The Airbel Impact Lab focuses
on addressing some of the world’s most pressing problems, in some of the
toughest environments, such as: (i) treating child malnutrition, (ii)
delivering last mile education, and (iii) women-centered health programs
to save lives and provide choice iv) supporting climate resilient
agricultural livelihoods and v) mental health and psychosocial services.
Across each of these areas, we create solutions as big as the problems.
Our vision is not only to increase IRC's impact, but to change the way
humanitarian aid is delivered around the world.
Job Overview
The
Behavioral Insights Coordinator will help to project manage
behaviorally informed products and services in IRC’s growing behavioral
science portfolio addressing these pressing issues. They will have the
opportunity to work within Airbel’s behavioral insights team to develop
new behaviorally-informed products and services to improve outcomes for
people affected by crisis, manage behavioral science research projects,
and promote the application of behavioral insights across the IRC.
For
example, a significant part of their responsibilities will be
developing new behaviorally-informed products and services to improve
learning outcomes for refugee children in East Africa and promoting the
application of behavioral insights across the PlayMatters education
project.
However, they will also have the opportunity to work
with the other areas, such as teams addressing child malnutrition or
climate resilient livelihoods, as well as with other innovative practice
teams within Airbel Impact Lab, including Strategy, Research, Human
Centred Design, among others. In addition to project management, this
role will draw from disciplines as diverse as human-centered design,
participatory research and testing, and agile / open source software
development. This role requires a mix of operational, project
management, design and research skills, and strong knowledge of
behavioral science evidence and humanitarian issues.
Major Responsibilities
1. Manage the design, development and launch of new behaviorally-informed solutions:
•
Provide project management support across core projects, including
project managing qualitative and quantitative research and prototyping;
coordination between teams in HQ, country programs, technical experts
and behavioral scientists; and providing day to day support
operationalization behaviorally informed research activities.
•
Provide strategic guidance and technical support on high-profile,
multi-country projects, such as the PlayMatters project and others.
•
Work collaboratively with the Behavioral Insights Lead, Behavioral
Insights Advisor, the Airbel Impact Lab, IRC Technical Units, the
PlayMatters Regional East Africa team, and distributed global IRC teams
to gather relevant inputs, synthesize, and help develop new
behaviorally-informed products and services to improve outcomes for
people in crisis.
• Support questionnaire development and qualitative
analysis; design behavioral intervention prototypes, and into
small-scale RCTs to inform programming and decision-making.
Lead
the knowledge management of behavioral insights projects and resources.
Openly share lessons and learnings from the field with the broader
humanitarian, behavioral science, and social innovation communities;
present and publish behavioral science research findings in academic
journals and practitioner-focused outlets.
• Work collaboratively
with the PlayMatters team, Airbel Impact Lab, technical and country
program teams to gather relevant inputs, synthesize, and develop new
behaviorally-informed products and services to improve outcomes for
people in crisis
Identify the potential to apply behavioral science
insights across IRC projects and enable teams to leverage behavioral
insights in program design
• Support the IRC behavioral insights team
and Airbel Impact Lab to identify behaviorally-informed research
questions and areas of interest within the IRC's organizational research
and innovation priorities
• Promote, teach, and explain behavioral
science concepts and techniques to project teams such as the PlayMatters
project team, other IRC programs and technical unit staff.
• Serve
as a behavioral insights resource to IRC staff seeking information,
including revenue and advocacy departments; respond to field queries
regarding behavioral science research and innovations and present
findings in actionable terms
• Contribute to the development of
behavioral science evidence reviews; co-develop behavioral science
evidence products and organizational theories of change
2. Behavioral science partnership management and development
•
Support engagement and building of IRC's connections to behavioral
science actors at a global, regional and national level - including
academics, donors, other implementing organizations, behavioral science
associations and inter-agency groups and foundations – working with the
team to explore and grow avenues for partnership, collaboration and
coordination
Support and maintain effective coordination and
long-term relationships with external behavioral science stakeholders,
representing IRC, resolving issues, and promoting long-term strategy
Job Requirements
•
Bachelor’s or Master's Degree in a discipline associated with
behavioral science (economics, psychology, anthropology, ethnography,
neuroscience, social sciences, public policy etc) or relevant work
experience is required
• Minimum 3 years’ experience in managing or coordinating research or innovation projects with multiple stakeholders.
• Experience in the implementation of, and/or analyzing behavioral science qualitative research
• Demonstrated experience of project management, relationship management, and working with behavioral science projects
• Work experience in humanitarian setting or development contexts
• Strong synthesis skills and confidence distilling complex data into actionable insights
•
Strong team collaboration skills; comfort working with researchers,
frontline implementers, technical experts, clients, and other core staff
•
Excellent interpersonal skills and ability to communicate with
colleagues and stakeholders at all levels in a distributed,
multicultural professional environment to motivate the uptake of
behaviorally-informed solutions.
Preferred
• Fluency in French, Spanish, Swahili and/or any other relevant languages spoken by the communities we work with.
•
Demonstrated experience designing or running rapid randomized
controlled trials (A/B testing or other nimble evaluations) and/or in
rapid prototyping of new behavioral interventions and iterating them in
response to successive rounds of feedback.
• Understanding of
human-centered design, user testing, user story development,
participatory action research, and other product development techniques
•
Understanding of educational interventions, climate, and/or health
interventions, and experience working on such projects particularly in
humanitarian settings.
Working Environment:
• Standard office work environment
• Potential to travel to IRC program locations up to 25% of the time
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