Job Title: Market Risk Analyst
Location: Head Office
Job Purpose
To assist the Manager, Market Risk to effectively assess and report on the Bank’s overall market risk factors and environment.
Recommended:
NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Please
be advised that if you are not contacted within 14 working days of the
advert closing date then you have not been shortlisted.
“NMB Bank
Plc does not charge any fee in connection with the application or
recruitment process. Should you receive a solicitation for the payment
of a fee, please disregard it”.
Application Deadline: 01st December, 2020.
Job Title: Head; Private Banking
Job Purpose
To provide leadership that will enhance the Affluent and Core Middle (Mass Affluent) product and strategy as well as to deliver profitable business growth targets for clients within this market segment. This includes defining market segment, developing strategic business plans to acquire new customers;Grow and deepen private banking customer relationships through effective relationship management, implement new products and services, recommend relevant financial solutions, establish sales targets and ensure the Bank sustains competitive advantage in this customer segment.
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Head; Investor Relations
Job Purpose
To ensure the Bank is appropriately and strategically positioned with analysts, investors, and all stakeholders by creating the appropriate strategy, framework, and tactics, as well as providing a very compelling investor relations roadmap.
Since the CEO deals closely with Investors, Analysts and other key stakeholders from time to time, this role is expected to have a matrix reporting line to the CEO assisting the CEO closely in dealing with investors and other key external stakeholders, including Brokers, CMSA, DSE etc.
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Senior Manager; Mass Affluent
Job Purpose
To lead a team of Relationship Managers in growing the Mass Affluent book by providing holistic financial advice and deepen client relationships by identifying broader product and service solutions that meet their investment, savings and credit needs.
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Specialist; Settlement Systems
Job Purpose
This role entails provision of technical support, business analysis and settlement for transactions carried out using payment systems. The role entails key system administrator responsibilities of ensuring change request deployments, system patch and release management, and maintaining clean system audit.
Main Responsibilities
- Coordinate and perform installations, upgrades and regular patching of Payments System including; SWIFT, Opics, Sybrin, C-REG, etc.
- Perform and coordinate regular information system administration such as Health checks, maintenance, and change request deployments.
- Coordinate identification of business and operational requirements by engaging with respective stakeholders and derive appropriate means of delivering the requirements.
- Responsible for ensuring payment systems comply with the bank’s ICT governance and Frameworks including but not limited to; security framework and operational standards.
- Coordinate and perform regular business continuity activities which include; system backups, Disaster recovery test runs for payment systems.
- Coordinate and Facilitate audit sessions for payment systems, provide responses and implement solutions as per audit recommendations.
- Coordinate and provide end user support for payment system stakeholders including periodic user training and incident support.
- Preparation of documentation for payment systems such as incidents reports, projects updates and Root cause analysis.
- Preparation and custodian of technical documentations for payment systems such as; Technical and deployment guides, procedures or releases, system and user guides, solution design/architecture.
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Attributes
- Strong knowledge of banking and payment systems.
- Strong knowledge of tools such as Visual Studio, PL/SQL, JAVA, C++, .Net, PHP, etc. and Relational database management systems (RDBMS) such as ORACLE and SQLSERVER.
- Good knowledge in banking operations and business analysis.
- Good understanding of bank products and processes
- Good project management skills; business analysis skills.
- Excellent communication and reporting skills
- Problem Solving Ability.
Qualifications and Experience
- Degree in Computer science/information and communication technology from a recognized institution.
- Certification in Relational Database management systems (RDBMS) such as SQLSERVER and Oracle.
- An ITIL qualification is preferable but not essential.
- 3 years’ work experience with at least 2 years in Payment systems or ICT.
- Strong experience in information systems administration and support.
- Service management experience such as managing incidents, issues or problems including technical or operational issues.
Head; Digital Sales
NMB Bank Plc
Dar es Salaam, Tanzania
Job Purpose
To lead the Retail Digital Sales strategy for the bank, as well as drive new accounts and usage in order to generate profitable sales for Retail banking digital products and provide leadership and direction to a sales taskforce so as to drive the performance of Digital Banking products in the branches and subsequently increase usage to meet overall NFI revenue objective.
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Main Responsibilities
- Developing and implementing digital sales strategies that further the department’s agenda and drives enhanced revenue generation for the business
- In partnership with other key stakeholders, create and implement sales action plans that incorporate key actions that work to set KPI’s for the business
- Drive Retail banking digital sales growth keep and track of the overall performance across the network.
- Revenue planning and target setting for digital banking, aligning with strategic roadmap and revenue expectations.
- Understand and monitor basic revenue models and P/L; meet financial objectives by forecasting; preparing an annual budget; scheduling expenditures; analysing variances, performance reviews and initiating corrective actions.
- Identify areas of improvement in sales strategies with a view of establishing actionable insights for improving of sales and business profits
- Work together with Retail Product development unit in creating product intelligence, for example, product/brand adjacencies, conducting trend analysis, and ensuring that these are aligned to support and drive digital sales and conversion.
- In collaboration with Retail Products, monitor the development of the business products from its conceptualization to testing and launch
- Work closely with the analytics department in processing relevant data and information, translating it into actionable strategies that drive sales and lead to achievement of targets.
- Work with the analytics team in undertaking detailed analyses of sales performance for the purpose of reporting sales strategy successes, weaknesses, and opportunities to Retail MANCO, Retail sales and Zone management.
- Build strong relationships with external stakeholders and customers by ensuring regular interactions with them by attending sales workshops, seminars as well as hosting sales events for the business products
- Provide sales and service leadership to drive the performance of the branches (process and structure) in joint responsibility with zone for staffing and productivity management.
- Develop weekly/monthly/annual and sales targets for the department
- Establish and oversee the adoption of departmental vision and values
- Accountable for effective resource planning, management, reporting and coordination of projects/initiatives to deliver change in line with availability and business requirements.
- Design and implement service experience including training field officers (Digital Channel Ambassador and Direct Sales Staff) and Relationship Managers
- Build and develop high performing teams through embedding performance development culture.
- Ensure team members own and manage customer queries and complaints by taking ownership and resolving in timely manner. Act as escalation point for their unresolved queries and complaints.
- Create an empowering environment for team members, encourage individual ownership and initiative
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Attributes
- In-depth knowledge of Bank alternative channels business; understanding of banked and unbanked customer base, market segments, pricing, products & services, knowledge of government policies relating to banking, BOT regulations, -bank policies & procedures.
- Solid analytical, critical and creative problem solving skills with an understanding of how to utilize electronic delivery channels to meet business goals
- Change management; project management Skills.
- Digital sales skills
- A proven self-starter with ability to work under high pressure environment
- A result driven 'team player', personality with a willingness and ability to work in a dynamic working environment.
- Data analysis and problem solving skills.
- Strong character in communication, presentations and negotiation skills.
- Stay up-to-date with needs, preferences, trends and practices which impact customers.
Qualifications and Experience
- University Degree preferably in Business Administration, Banking, Finance or any Business related field.
- MBA or any Master’s degree in Business related field is an added advantage.
- A minimum of 10 years’ experience and at least 4 years in a senior sales leadership role with deep knowledge in Banks Alternative channels (Digital Banking) and/or MFS/MNO business, financial inclusion and/or financial services and digital products.
- Proven record in driving digital channel initiatives with success
- Experience in leveraging data, research, and experience to influence strategic roadmap and develop business cases
NMB Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
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Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.
“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.
The deadline for submitting the application is 24 November 2020
Job Title: Legal Manager, Strategic Partnerships
Location: Head Office
Job Purpose
To manage criminal cases/disputes arising across
the bank and assist with organizing strategic engagements and
developments promptly.
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Main Responsibilities
- Business and Operational delivery:
- Oversee the bank’s criminal litigation portfolio countrywide in order to provide awareness to CS&HL
- Under the guidance of CS&HL, engage directly or with relevant stakeholders/regulatory authorities on assigned pending cases that are either strategic in nature or have a criminal element.
- Handle in-house disputes that are fraud related and attend court when instructed by the CS&HL.
- Follow up on staff matters that are criminal in nature and support innocent staff summoned or arraigned in court.
- Attend to issues on disputes which may arise at branch level in order that all correspondence/demand notes are responded to appropriately (within appropriate timeframe).
- Support the provision of prompt advice and response, under guidance, from law enforcement organs.
- Any other tasks as may be assigned by CS&HL.
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People management:
- Build and develop a high performing team by embedding performance-based culture.
- Ensure team members own and manage customer queries and complaints by taking ownership and resolving in a timely manner.
- Business understanding of domestic legal framework, and business legal risks
- Technical: Complete legislation, e.g. Anti-Money Laundering Act, Civil Procedure Code
- Behavioral: Adaptability, Communication, Decision Making, Influencing, Planning & Organizing, Quality Orientation
- Broad skills in strategy formation.
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Qualifications and Experience
- Minimum of a bachelor’s degree in law; Master’s degree in Law (LLM) is an added advantage
- Must be a registered advocate
- Minimum of 7 years’ legal experience
NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Please
be advised that if you are not contacted within 14 working days of the
advert closing date then you have not been shortlisted.
“NMB Bank
Plc does not charge any fee in connection with the application or
recruitment process. Should you receive a solicitation for the payment
of a fee, please disregard it”.
Application Deadline: 26th November 2020.
