JForce Head - (Full time)
We
are currently looking for talented people with a passion for emerging
markets and Africa to join our team and embark on our exciting journey.
Jumia Services is the Logistics Marketplace company of Jumia. The mission of Jumia Services is to create a connected and integrated network of service providers, which addresses in the best cost/quality ratio the needs of millions of sellers and customers of Jumia. Our vision is to simplify and expand the accessibility to e-commerce products and services in a convenient and trustworthy way to our customers with focus on technology, community management of logistics marketplace and managing operational quality.
Main Responsibility
Jumia Services is the Logistics Marketplace company of Jumia. The mission of Jumia Services is to create a connected and integrated network of service providers, which addresses in the best cost/quality ratio the needs of millions of sellers and customers of Jumia. Our vision is to simplify and expand the accessibility to e-commerce products and services in a convenient and trustworthy way to our customers with focus on technology, community management of logistics marketplace and managing operational quality.
Main Responsibility
- Recruit new offline sales agents for B2B and B2C sales
- Increase effectiveness of sales agents through ongoing training and development programmes
- Create structured sales team management processes and tools to monitor and improve the perfomance of the teams
- Build clear reporting processes
- Work with related departments to improve the sales and customer experience
- Minimum 2 years in Sale
- Minimum one year managing offline sales teams
- University degree
- Strong written communication skills in English and Kiswahili
- Strong analytical skills (Excel)
- A unique experience in an international, entrepreneurial, yet structured environment
- An unparalleded personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
- The opportunity to be part o f a team full of talented people with the best backgrounds
