Branch Manager
The
job holder is responsible for production of new and renewal of existing
business and other lines within the branch catchment. The job holder
also takes overall accountability for the branch activities. The role
reports to the Senior Sales Manager-DSR & Upcountry Branches.
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 02-09-2019
Unposting Date: 06-09-2019
Number of Openings: 1
Accountable to the Branch Manager
Required to liaise and work closely with Underwriting, Finance, Claims and other departments as may be necessary
External Relationships:
Britam customers
Intermediaries (Brokers, Agents & DSR’s)
TIRA and other regulatory institutions
Knowledge, experience and qualifications required
Bachelors’ degree in a business related field
Professional qualification in Insurance (CII certificate or equivalent)
At least two years’ experience in a similar position
Knowledge of Insurance Industry and concepts
Knowledge of Insurance regulatory requirements
Knowledge of sales and marketing
Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organisational values during every day interactions.
Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system.
Planning and Organising: Adhere to and monitor clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic methodical and orderly way. Consistently achieves projects goals.
Primary Location: Tanzania, United Republic of-Mbeya-Mbeya
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 02-09-2019
Unposting Date: 13-09-2019
Number of Openings: 1
- Co-ordinate and supervise the branch staff and ensure that company policies and procedures are adhered to.
- Meet the various revenue targets as agreed on from time to time with respect to new business and renewal retention.
- Ensure accurate and competitive quotations are prepared and are in compliance to minimum rates as published by TIRA.
- Develop and maintain excellent relations with Brokers, Agents, Direct Sales Representatives and other channels and ensure excellent customer service to existing customers and prospective clients.
- Identify and develop new distribution outlets.
- Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage in the branch catchment area.
- Train intermediaries on the general insurance products.
- Oversee underwriting procedures in the branch to ensure sound acceptance of risk.
- Oversee claims procedures at the branch and guide clients and intermediaries appropriately.
- Ensure collection of premium as per credit control policy.
- General management and administration of the branch office
- Deliver on the performance requirements as defined by the departments’ strategy map, balanced scorecard and personal scorecard.
- Premium collection
- Sales revenue
- Gross loss ratio
- Compliance
- Responsible for staff working under this position
- Required to liaise and work closely with the other staff members in Britam branches
- Britam customers
- Insurance sector players (Brokers, Agents, DSR’s, TIRA)
- Bachelor’s Degree in a business related degree.
- At least six years overall experience in the insurance industry with at least two at supervisory level.
- Professional qualification in Insurance (Certificate CII).
- Knowledge of Insurance regulatory requirements.
- Knowledge of Britam Products.
- Leading and Supervising: Provides team with a clear direction based on the overall strategy and objectives of the department; motivates and empowers others with a clear sense of purpose; creates a positive climate that fosters learning and development; acknowledge high potential talent within the team; sets and articulates the vision and values through own personal behaviour.
- Persuading and Influencing: Gains clear agreement and commitment from other; promotes the departmental strategy and objectives during team conversations; promotes ideas on behalf of the team and or department; makes a strong personal impact on others; takes care to manage the team’s impression and brand on others.
- Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility.
- Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages team and individual responsibility towards the community and the environment.
- Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.
- Planning and Organising: Sets clearly defined team objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors team performance against deadlines and milestones.
- Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 02-09-2019
Unposting Date: 06-09-2019
Number of Openings: 1
CLICK HERE TO APPLY*****************
Position: Corporate Sales Executive - (19000044)
Primary Location: Tanzania, United Republic of-Mbeya-Mbeya
Organization: International Insurance Business
Unposting Date: 13-09-2019
Organization: International Insurance Business
Unposting Date: 13-09-2019
Job Purpose and Key responsibilities
The
job holder will be responsible for growth of revenues for the branch to
meet set annual premium targets for the branch. The role will report to
the Branch Manager.
- Secure new business directly or through intermediaries
- Service existing business and follow up to ensure renewal
- Maintain excellent customer service to intermediaries and direct clients
- Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
- Ensure payment of premiums before policy attaches.
- Follow up to ensure intermediaries are paid commissions timely and accurately.
- Recruit new Agents and Direct Sales Representatives
- Manage Agents and Direct Sales Representatives recruited through auditing of company stationaries
- Train, coach and support new Agents and Direct Sales Representatives to achieve sales targets.
- Follow and adhere to underwriting guidelines and standards as communicated by Underwriting Manager from time to time
- Prepare weekly sales reports as required
- Guide and assist clients on claims processing
- Deliver on performance requirements as defined in the strategy map and personal scorecard.
Achievement of production targets
Customer satisfaction
Customer retention
Premium collection
Internal Relationships: Accountable to the Branch Manager
Required to liaise and work closely with Underwriting, Finance, Claims and other departments as may be necessary
External Relationships:
Britam customers
Intermediaries (Brokers, Agents & DSR’s)
TIRA and other regulatory institutions
Knowledge, experience and qualifications required
Bachelors’ degree in a business related field
Professional qualification in Insurance (CII certificate or equivalent)
At least two years’ experience in a similar position
Knowledge of Insurance Industry and concepts
Knowledge of Insurance regulatory requirements
Knowledge of sales and marketing
Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organisational values during every day interactions.
Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system.
Planning and Organising: Adhere to and monitor clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic methodical and orderly way. Consistently achieves projects goals.
Primary Location: Tanzania, United Republic of-Mbeya-Mbeya
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 02-09-2019
Unposting Date: 13-09-2019
Number of Openings: 1
