Position: Enterprise Sales Manager
Location: Dar Es Salaam Head Office - Tanzania, Tanzania
Job ID: VDEBU40
Role purpose:
Role purpose:
Responsible
for Leadership, P&L, Account Relationships, and Team Development of
Sales Team at Vodacom Tanzania. ESM is to ensure that sales targets are
met through selling into new accounts and further penetrating existing
accounts and customer relationship are maintained and improved. ESMs are
also the ambassador of Vodacom Enterprise Tanzania ensuring that other
Vodacom Functions receive support and that Enterprise is fully
integrated and where necessary aligned to Vodacom processes and
governance.
Must have technical/professional qualifications:
• University degree in Business Administration or MBA advantage
• 3 to 5 years in sales management
• Proficiency in English and at least one other language
• Ability to work and manage in an ambiguous/changing environment
• Proactive, self-motivated, ability to work independently, prepared to cold-call
• Proven results in successful account acquisition and development in an enterprise multi-national environment
• 3 to 5 years in sales management
• Proficiency in English and at least one other language
• Ability to work and manage in an ambiguous/changing environment
• Proactive, self-motivated, ability to work independently, prepared to cold-call
• Proven results in successful account acquisition and development in an enterprise multi-national environment
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Position Manager: Service
Location: Dar Es Salaam Head Office - Tanzania, Tanzania
Job ID: VDEBU41
Role purpose:-
To
ensure service delivery to corporate customers who have subscribed to
Vodacom services are always being maintained and receive top class
support. And ensure that all requests related to service delivery to
customer are managed under set SALs together with proactively provide
service support with frequent feedback to customers, Key account
managers, Sales managers and business support desks as frequently as
possible.
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Position: HOD Revenue Assurance
Location: Dar Es Salaam Head Office - Tanzania, Tanzania
Location: Dar Es Salaam Head Office - Tanzania, Tanzania
Job ID: VTFN023
Role purpose:
The
key purpose of the Head of Revenue Assurance is to ensure completeness
and accuracy of the company revenue streams across CBU, EBU and M-Pesa
Units.
In
addition to checking on the integrity of systems in place, the position
requires an inclination towards continuous improvements in revenue
chain, proactive design and implementation of preventive controls and
detecting anomalies.
Key accountabilities and decision ownership
Lead
and manage revenue assurance team, setting roadmaps and deliverables,
individual KPIs, Project-managing tasks assigned from local ExCo and
Group RA
Regularly review and ensure that published tariffs/business rules are implemented accurately on Vodacom systems and processes
Perform
quality assurance testing on key processes and systems changes which
impact recording, processing and billing of revenue producing events.
Quantify the value of revenue assurance in terms of revenue loss,
revenue loss prevented and revenue recovered
Drive improvements in new products/projects to ensure risks are managed proactively
Manage
communications/escalations arising from revenue assurance work to
ensure stakeholders at local and Group level are adequately briefed in a
timely manner.
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Job Title: Head of Compliance M-Pesa
Role purpose:
To
effectively advice, guide and service the business on all matters of
compliance with mobile financial services (MFS) laws, regulations,
company & group policies and international best practices.
Ultimately responsible for ensuring the embedment and enforcement of an adequate and effective compliance program in M-Pesa in order to foster and adhere to sprit of compliance in business operation and customer services.
Ultimately responsible for ensuring the embedment and enforcement of an adequate and effective compliance program in M-Pesa in order to foster and adhere to sprit of compliance in business operation and customer services.
Key accountabilities;
- Design and implement a legal and regulatory compliance programme in order to ensure mobile financial services compliance risks are appropriately addressed and managed.
- Ensure M-Pesa has the necessary and appropriate framework and level of controls in place to safeguard against Anti Bribery/Corruption (ABC) and all transactions comply fully with Economic Sanctions and Trade Export Controls and Vodafone Group best practice standards and requirements.
- Ensure M-Pesa has the necessary and appropriate level of controls in place to safeguard all money transfer systems, processes and procedures in order comply fully with relevant legislation in particular Anti-Money Laundering (AML) legislation as well as Vodafone Group best practice standards/ requirements.
- Ensure that the annual Policy Compliance Review (PCR) runs smoothly within the set deadlines.
- Carry out Due diligences for M-Pesa Agents and Customers against potential risks relating to ABC, AML, Anti-Terrorist Funding, and Economic Sanctions and Trade Export.
Must have technical/professional qualifications:
- Legal, Business, Finance or Accounting background
- Comprehensive understanding of the financial sector statutory, regulatory and business environment.
- Minimum 5 years’ experience in the financial services industry, of which 3 years in the Compliance, Financial Crime or audit function in banking, or telecommunication.
- Exposure to monitoring / auditing principles
- ACAMS certification will be added advantage
Core competencies;
- Self-motivated, professional and able to maintain confidence when under pressure;
- Flexible and Adaptable
- Good communication skills.
- Reliable and trustworthy.
- Strong interpersonal skills.
- Good analytical skills.
