Airport Services Agent
Organisation:Qatar Airways
1. Resume / CV
2. Copy of Highest Educational Certificate
Job Function:Ground Services
Division:Zanzibar – ZNZ
Employment Type:Full Time – Permanent
City:Africa | Tanzania | Zanzibar
Last date of application:10-Sep-2019
Division:Zanzibar – ZNZ
Employment Type:Full Time – Permanent
City:Africa | Tanzania | Zanzibar
Last date of application:10-Sep-2019
Qatar Airways
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
Department:In
this role you will deliver excellent service at the airport, helping
create a stress free environment for customers travelling with Qatar
Airways. You will ensure passengers receive total quality service and
adhere to the safety policy and security standards of the company.
Accountabilities include:
Accountabilities include:
- Delivering the highest level of Customer Service at all customer touch points
- Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
- Supervising service partners’ activities for the smooth acceptance of passengers.
- Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc
- Checking entry requirements (visas, residence permits) are met
- Coordinating with Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
- Handling of company mail
- Performing pre- and post-flight administration duties
- Handling baggage claims
- Ensuring compliance with QR Safety and Security requirements.
- On Time Performance
Person:You
will have a High School education or equivalent. To be successful in
this role you will require a minimum of 2 or more years’ proven
experience in an Airline or GHA as Passenger Handling and /or Ground
Operations staff, with a good knowledge of the Airport working
environment. You will be an energetic, enthusiastic, stress resistant
person with a positive can-do attitude, a strong team player, have a
flexible approach, have strong decision making skills and possess solid
commercial awareness. You will have excellent attention to detail and be
able to work quickly and accurately under pressure. Ability to adapt to
an ever-changing environment is essential. You must be proficient in
Microsoft Office. Amadeus Reservations and Altea would be desirable.
Must be willing to work shifts including weekends and night shifts.
Fluency in English (Oral and written ) is essential for this role. Knowledge of Amadeus Reservations & DCS will be an added advantage.
Note: you will be required to attach the following:Must be willing to work shifts including weekends and night shifts.
Fluency in English (Oral and written ) is essential for this role. Knowledge of Amadeus Reservations & DCS will be an added advantage.
1. Resume / CV
2. Copy of Highest Educational Certificate
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