Manager: Enterprise CVM and Reporting
Role purpose:
To assist VBU with both Extracting and Reporting enterprise business performance and Customer Value Propositions but not limited to Revenues and its key driver KPIs including Connections’ performance reports, Subscriptions and Recharges, Product Performance, Device trends and Performances, Direct and Indirect Partners’ performance trends and monitoring Customers’ segment performance according to the specific defined -roles.
Key accountabilities:
To assist VBU with both Extracting and Reporting enterprise business performance and Customer Value Propositions but not limited to Revenues and its key driver KPIs including Connections’ performance reports, Subscriptions and Recharges, Product Performance, Device trends and Performances, Direct and Indirect Partners’ performance trends and monitoring Customers’ segment performance according to the specific defined -roles.
Key accountabilities:
- Responsible with extracting detailed, and accurate consolidated and analysed:
- Sales performance data, set in periodic performance reporting pack(s) be it daily, weekly, monthly, Quarterly etc. for business decisions.
- Product and Solutions performance data.
- Responsible with developing Adhoc and maintaining periodic standard reports that address recurring requests.
- Responsible with developing reports that help create marketing plans and initiatives which will:
- Drive customer value
- Incremental revenue
- Identify new segments to be targeted
- Drive Customer Loyalty and Retention
- Responsible with providing to the VBU Leadership, analysed data to help gain visibility of the:
- Impact of initiatives including new products, promotions, campaigns or new operational strategies
- Commission model changes and way forward for VTPlc and its impact on competitors.
- Maintain security, access, and quality of VTPlc information infrastructure and records entrusted
