Career Vacancies at KCB Bank Tanzania Limited

 
Job Title Corporate Relationship Manager - ARUSHA

Location TANZANIA

Organization Name KCB Bank Tanzania Ltd

Department Description

Brief Description

To achieve business growth for the Bank by acquiring new profitable customers; and selling Corporate Banking products while also promoting sales of other products and services of the Bank to increase wallet share within existing customers. This incorporates prospecting for new business as well as managing customer expectations to sustain strong business relationships.

Detailed Description

1. KEY RESPONSIBILITIES

· Growth in business volumes, customer base and wallet share.

· Adequacy of personal competence to effectively perform Relationship Management tasks.

· Consistency in adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment.

· Minimization of exposures to and impact of risks associated with KYC, AML and portfolio maintenance.· Quality of management of customer expectations.

2. MAIN ACTIVITIES
· To create and manage corporate banking relationships and ensure optimal sells to all the customers being treasury customers, retail by way of joint calls and cross selling. Creatively tailor products to meet individual customer needs.

· Grow the corporate banking customer base by recruiting new customers, and wallet sizing to the existing customers to attain high returns.

· To manage the customers relationships to ensure retention by making sure that all the complaints raised by them are resolved within a reasonable and agreed time
· Monitor and ensure that there is no excesses that are not approved.

· Work in close partnership with Credit team, Branch managers, Head Corporate Relationship Management, Director Corporate banking to ensure that the credit requests for new and existing facilities are correctly prepared in accordance with KCB and/or group policies.

· After consideration of individual case merits, recommend credit requests for approval to relevant authorities.

· Liaise and provide leadership to corporate bankers in areas of expertise, particularly in regards to provision of quality service to customers.
· Provide feedback to the Unit Head- Relationship Management and Corporate Director, or relevant parties in regards to service provision to customers and the trend of assets and liabilities
· Responsible for delivering a service to customers that matches the Bank’s mission statement.
· Be conversant with the KYC requirements. Undertake actions to ensure compliance and report suspicions. Exercise due care and diligence in ensuring all anti-money laundering and KYC requirements are complied with.

Job Requirements
· University Degree preferably in Business Managements i.e. Accounting, Finance, Marketing
· Associate of chartered Institute of Bankers (or equivalent), MBA is an added advantage.
· Three years of experience with similar responsibilities

Additional Details
· Interpersonal skills to create and maintain relevant business networks; and to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
· Technical skills to effectively perform Relationship Management activities/tasks in a manner that consistently achieves high quality standards or benchmarks.
· Sales skills to prospect and close business
· Knowledge of Corporate Banking products as well as other relevant products.
· Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
· Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.

TO APPLY CLICK HERE

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Job Title MANAGER CPC

Location TANZANIA

Organization Name KCB Bank Tanzania - HQ

Department Description

The unit has a direct responsibility of ensuring that all clearing operations and transactions are carried out in a manner consistence with the set local clearing rules. Also responsible for the management of all risks relating to clearing and ensure taht losses are minimized or eliminated.

Brief Description

1.Authorization and generation outwards and inwards clearing files into core banking and clearing systems for further process to central Bank

2.Authorization of auto rejected/ unpaid cheques and technical verification of items.

3.Review of clearing transactions to ensure effective and efficient processing of files

4.Authorization of settlement transactions into T24 as per set limits.

Detailed Description
1. Verification and authorization of all clearing transactions within the designated limits of the position

2.Mitigate all risks that may arise from clearing transactions and operations, through proactive confirmation of all material value transactions
3. First contact for all clearing inquiry from local banks, and where necessary, lead first investigation for all queries relating to clearing

4. Generation of system outward unpaid clearing cheques rejected for fund

5.Manage all systems relating to clearing (T24, MIPPS) to ensure that clearing operations are not interrupted

6. Review of clearing process and procedure to ensure service are updated to meet the current demant

7.Monitoring and indentification of discrepancies to ensure timely reversal.

Job Requirements
Academic & Professional
Education
· Bachelor’s degree.
· Postgraduate degree (MBA/MSc etc)

Professional/Qualification
· Strong interpersonal skills
· Customer Service Skills
· A good communication skills

Experience
· A minimum of 3 years, Operations and or Clearing
· Knowledge of banking and regulatory prudential guidelines.

TO APPLY CLICK HERE!