Position: Trade Services Officer - (1900018137)
Job: Technology
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 19/Jul/2019
Unposting Date: 02/Aug/2019
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To
us, good performance is about much more than turning a profit. It's
about showing how you embody our valued behaviours - do the right thing,
better together and never settle - as well as our brand promise, Here
for good.
We're
committed to promoting equality in the workplace and creating an
inclusive and flexible culture - one where everyone can realise their
full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client
base.
The Role Responsibilities
To perform the following functions:
•
To ensure all trade transactions are accurately processed/input in
accordance with the customers’ instructions and according to the bank’s
operational instructions to protect both the customer’s and Bank’s
interest.
•
Ensure that Customer’s application has been signature verified, within
limit or appropriate approval for excess has been obtained
•
To ensure that all transactions are finalized in a timely manner and
within the agreed service standards defined by the Bank for a particular
customer and product.
• To assist the manager to interface with the customer to assist them complete forms and make any necessary clarifications
•
To keep safely customer documents and also keep accurate and complete
records/files for all transactions as per policy and country law
•
To regularly reconcile relevant items pertaining to Trade Finance e.g.
NOSTRO, Liability Accounts. Take appropriate corrective action and
escalate problems
•
To provide efficient customer service at the Trade counter and respond
promptly and with a helpful attitude to enquiries or requests for advice
relative to new or outstanding transactions.
• Engage in KYC campaign and meet the required standards in understanding of frauds and Money Laundering'
• Carry out physical checks on transactions against those outstanding in TP system.
• Ensure there is no process breakdown for all the products and on housekeeping activities.
• Ensure digitization agenda is met.
Our Ideal Candidate
•
level with at least C+ overall grade, C+ English and C+ Mathematics or
equivalent. A University Degree or equivalent is however desirable
• Sound knowledge of operational aspects of relevant Trade Services products and Systems. Also necessary to understand all the trade services products. Pass in at least Trade Skills Assessment Level 1.
• Some knowledge of Banking and Trade Services operations.
• A good knowledge and understanding of the provisions and definitions contained in the ICC Uniform Rules
• Good understanding of Operational Risk including Money Laundering and Know Your Customer Group requirements & policy.
Apply now to join the Bank for those with big career ambitions.
Position: Digital Product Manager - (1900016679)
Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 17/Jul/2019
Unposting Date: 31/Jul/2019
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
• Sound knowledge of operational aspects of relevant Trade Services products and Systems. Also necessary to understand all the trade services products. Pass in at least Trade Skills Assessment Level 1.
• Some knowledge of Banking and Trade Services operations.
• A good knowledge and understanding of the provisions and definitions contained in the ICC Uniform Rules
• Good understanding of Operational Risk including Money Laundering and Know Your Customer Group requirements & policy.
Apply now to join the Bank for those with big career ambitions.
Position: Digital Product Manager - (1900016679)
Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 17/Jul/2019
Unposting Date: 31/Jul/2019
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the
workplace and creating an inclusive and flexible culture - one where
everyone can realise their full potential and make a positive
contribution to our organisation. This in turn helps us to provide
better support to our broad client base.
The Role Responsibilities
Strategy and Franchise Development
• Rollout global suite of standardized products in market
• Initiate design and development of best in class global product suite based on local needs by providing feedback on opportunity and co-creating globally scalable solutions with the central team
• Collaboration with key stakeholders (ID,
Segments) in Retail Clients
organization to provide direction on market opportunities and execution
upon them.Strategy and Franchise Development
• Rollout global suite of standardized products in market
• Initiate design and development of best in class global product suite based on local needs by providing feedback on opportunity and co-creating globally scalable solutions with the central team
• Collaboration with key stakeholders (ID,
• Build and leverage strong alliances and business partners network to crystallize differentiated brand propositions across client segments
• Actively manage the retail balance sheet to ensure optimization of returns
• Manage the delivery of regulatory changes in order that they are delivered timely with seamless client experience and in a cost effective manner
• Ensure balanced growth addressing Credit, Operations, Compliance and Service Delivery risks
Retail Products Performance Management
• Establish Retail Products performance management standards and provide basis for challenge to accountable P&L heads
• Accountability for growth in business drivers and P&L of Retail Products
• Expand market share through sales volumes, card spends and liabilities balances
• Ensure delivery of optimal product portfolio mix and risk weighted returns for the market
Compliance and Control
• Ensure appropriate operational procedures and controls in place to operate within Credit and Operational Risk appetite framework
• Ensure compliance to internal and external regulations
• ORF / process universe adoption and governance
Our Ideal Candidate
Functional
• Thought leadership in Retail Banking with appreciation industry products and developments
• Strategy articulation and execution
• Professional depth in Retail Products covering product development, acquisition, portfolio and risk management, marketing and campaign management
• Deep understanding of in-market client product behaviors and life stages
• Strong appreciation and ability to balance trade offs between risk and returns to achieve RORWA and P&L targets
Personal
• Strong strategic acumen and execution capability
• Relationship building and influencing – ability to build strong relationships across internal and external stakeholders / partners
• Team leadership – Ability to inspire team to achieve targets while building bench strength
• Adept at succeeding in a matrix organization
Apply now to join the Bank for those with big career ambitions.
******************
Position: Senior RM, Priority Banking - (1900017108)
Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 16/Jul/2019
Unposting Date: 30/Jul/2019
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To
us, good performance is about much more than turning a profit. It's
about showing how you embody our valued behaviours - do the right thing,
better together and never settle - as well as our brand promise, Here
for good.
We're
committed to promoting equality in the workplace and creating an
inclusive and flexible culture - one where everyone can realise their
full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client
base.
Role
1. Mandate:
a. In/outbound ETB advice & sales
Portfolio of “high-value” Priority Clients besides other clients
Engage Affluent & hidden Affluent in advisory conversations with analytics support and collaboration with Wealth Specialists
Meet clients when required (ie once a month)
Prepare and educate clients to interacting via online, Client Centre
b. NTB referrals from clients Acquire and activate new Affluent/potential Affluent clients referred from ETB clients directly to Priority Banker/Team
Requirements:
Acquiring from individual client referrals
Actively engaging during the first 3 months
Supporting the client on any client-initiated needs
Proactively reaching out to client for advice discussions
Delivering on transactions, service requests, mobile/online training
Proactively engaging with the “Hidden Affluent”
Updating KYC
Migrating to Private Banking
Managing Client’s credit situation
Migrating newly Affluent
Skill requirements1. Product broadening
Enhanced multi-product Priority knowledge
Market and competition knowledge
2. Client engagement
Presentation and soft skills tailored to engaging Affluent Clients
Internal stakeholder engagement skills
Closing deals
Ability to drive and manage client interaction
Communication and presentation skills
Negotiation and objection handling
Client training on digital solutions
3. Journey completion
Discipline and time management to handle a client portfolio
Ability to solve problems and close issues without handing over
Strong analytical ability
Understanding of Priority KYC principles
Apply now to join the Bank for those with big career ambitions.
*****************
Position: Relationship Manager, BB - Mwanza - (1900016680)
Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 16/Jul/2019
Unposting Date: 30/Jul/2019
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To
us, good performance is about much more than turning a profit. It's
about showing how you embody our valued behaviours - do the right thing,
better together and never settle - as well as our brand promise, Here
for good.
We're
committed to promoting equality in the workplace and creating an
inclusive and flexible culture - one where everyone can realise their
full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client
base.
The Role Responsibilities
•
Drive deepening activities with high-value or high potential clients
with full range of BC products, continuous analytics support and
collaboration with Business Specialists; Meet clients when required (ie
once a month)
• Acquire and activate new clients referred from ETB clients directly to Business Banker/Team
• Maintain integrity of clients’ credit portfolio through monitoring, early action and remediation actions
• If required, address sales needs of small BC (not managed by Business Banking Team)
Our Ideal Candidate
Product broadening • Understanding of businesses and financials
• Enhanced multi-product BC knowledge
• Market and competition knowledge
Client engagement
• Presentation and soft skills tailored to engaging business owners
• Internal stakeholder engagement skills
• Closing deals
• Ability to drive and manage client interaction
• Communication and presentation skills
• Negotiation and objection handling
• Client training on digital solutions
Journey completion
• Discipline and time management to handle a client portfolio
• Ability to solve problems and close issues without handing over
• Strong analytical ability
Apply now to join the Bank for those with big career ambitions.
Product broadening • Understanding of businesses and financials
• Enhanced multi-product BC knowledge
• Market and competition knowledge
Client engagement
• Presentation and soft skills tailored to engaging business owners
• Internal stakeholder engagement skills
• Closing deals
• Ability to drive and manage client interaction
• Communication and presentation skills
• Negotiation and objection handling
• Client training on digital solutions
Journey completion
• Discipline and time management to handle a client portfolio
• Ability to solve problems and close issues without handing over
• Strong analytical ability
Apply now to join the Bank for those with big career ambitions.
****************
Position: Credit Analyst - Commercial Banking - (1900017109)
Job: Commercial Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 16/Jul/2019
Unposting Date: 30/Jul/2019
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To
us, good performance is about much more than turning a profit. It's
about showing how you embody our valued behaviours - do the right thing,
better together and never settle - as well as our brand promise, Here
for good.
We're
committed to promoting equality in the workplace and creating an
inclusive and flexible culture - one where everyone can realise their
full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client
base.
The Role Responsibilitie
Relationship Management
• Listen to understand drivers and real needs of client
• Update clients on changes (e.g. process improvements) which may impact their account
• Record client enquiries/feedback and address them promptly as appropriate
• Able to understand Client Value Propositions
Sales
• Ability to explain the sales cycle and own role within it
• Record and access client data
• Participate in account planning as a team member
• Follow client contact strategy
Risk & Compliance
• Advise on regulatory impact of business or functional strategy
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
• Apply the Group Fair Accountability Disciplinary Policy
• Ability to recognize own and team's role in managing operational risks by displaying exemplary conduct and live by the Group’s Values and Code of Conduct
• Only pitch relevant Financial Markets products to clients based on their risk profile within the appropriateness framework
Credit Risk
• Perform with confidence credit and accounting analysis techniques, including cashflow analysis, ratio analysis and sources of revenue for a client
• Apply knowledge of working knowledge of internal credit and regulatory policies, procedures, guidelines and products etc, in managing client and portfolio level credit risks
• Record and access client data
• Participate in account planning as a team member
• Follow client contact strategy
Risk & Compliance
• Advise on regulatory impact of business or functional strategy
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
• Apply the Group Fair Accountability Disciplinary Policy
• Ability to recognize own and team's role in managing operational risks by displaying exemplary conduct and live by the Group’s Values and Code of Conduct
• Only pitch relevant Financial Markets products to clients based on their risk profile within the appropriateness framework
Credit Risk
• Perform with confidence credit and accounting analysis techniques, including cashflow analysis, ratio analysis and sources of revenue for a client
• Apply knowledge of working knowledge of internal credit and regulatory policies, procedures, guidelines and products etc, in managing client and portfolio level credit risks
Follow the
Bank’s procedures to complete risk assessment and recommend strategies
for and credit exposures to clients with a moderate risk profile
• Ability to identify opportunities in offering the appropriate product to the client from the bank’s product suite keeping in view the customer risk profile and credit facility needs.
• Monitor for early warning signs of changing risk environment which may impact client and breaches in approval terms and condition. The candidate should be in a position to understand and propose necessary actions which work together the best interests of the bank.
• Respond quickly to all internal or regulatory requirements or policy changes
Product & Market Knowledge
• Demonstrate an understanding of the challenges faced by the markets, sources of prospects and opportunities relevant to role
• Offer informed opinions based on market trends and competitor products/solutions and take appropriate action within the role scope
• Provide end to end transaction led financing options to capture the client wallet, improve risk management and the Return on Risk weighted Assets
• Ability to identify opportunities in offering the appropriate product to the client from the bank’s product suite keeping in view the customer risk profile and credit facility needs.
• Monitor for early warning signs of changing risk environment which may impact client and breaches in approval terms and condition. The candidate should be in a position to understand and propose necessary actions which work together the best interests of the bank.
• Respond quickly to all internal or regulatory requirements or policy changes
Product & Market Knowledge
• Demonstrate an understanding of the challenges faced by the markets, sources of prospects and opportunities relevant to role
• Offer informed opinions based on market trends and competitor products/solutions and take appropriate action within the role scope
• Provide end to end transaction led financing options to capture the client wallet, improve risk management and the Return on Risk weighted Assets
Recommend pricing for the vanilla products and be able to set up pricing in the appropriate pricing systems
• Apply core knowledge of the Bank’s cash management products versus competition and trends
• Recommend and deliver cross-border solutions for clients
• Able to bring in product partners to the client meetings in the appropriate setting and timing
• Conduct regular updates and consistent dialogue with product partners
• Understanding of basic complex product and how they fit into a client's working capital cycle
• Understand their roles and responsibilities vis a viss their portfolio with regards to originating, recording and closing product deals
• Able to spot opportunities and identify client's needs
• Able to originate and close basic deals including being responsible for recording them on WorkBench
• Apply core knowledge of the Bank’s cash management products versus competition and trends
• Recommend and deliver cross-border solutions for clients
• Able to bring in product partners to the client meetings in the appropriate setting and timing
• Conduct regular updates and consistent dialogue with product partners
• Understanding of basic complex product and how they fit into a client's working capital cycle
• Understand their roles and responsibilities vis a viss their portfolio with regards to originating, recording and closing product deals
• Able to spot opportunities and identify client's needs
• Able to originate and close basic deals including being responsible for recording them on WorkBench
Our Ideal Candidate
Business or accounting related degree.
• MBA/ACA preferred.
• Minimum 7 years’ experience in a corporate banking environment of which minimum 2 years should be of managing corporate client relationships.
• Sound understanding of corporate treasury products, trade finance products, Retail Clients products.
• Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
• A good understanding of the general, economic, political and business environment of the region.
• Excellent communication (written and verbal) and negotiation skills.
• High quality experience in a credit management position with proven ability to manage a team.
Apply now to join the Bank for those with big career ambitions.
Business or accounting related degree.
• MBA/ACA preferred.
• Minimum 7 years’ experience in a corporate banking environment of which minimum 2 years should be of managing corporate client relationships.
• Sound understanding of corporate treasury products, trade finance products, Retail Clients products.
• Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
• A good understanding of the general, economic, political and business environment of the region.
• Excellent communication (written and verbal) and negotiation skills.
• High quality experience in a credit management position with proven ability to manage a team.
Apply now to join the Bank for those with big career ambitions.
*****************
Job Title: Business Development Executive, Personal Banking Sales - (1900016677)
Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 04/Jul/2019
Unposting Date: 18/Jul/2019
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To
us, good performance is about much more than turning a profit. It's
about showing how you embody our valued behaviours - do the right thing,
better together and never settle - as well as our brand promise, Here
for good.
We're
committed to promoting equality in the workplace and creating an
inclusive and flexible culture - one where everyone can realise their
full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Inbound and outbound NTB sales & activation (CIC/CC: onsite, lists)
• Engage NTB clients (any segment) who are employees of corporations with whom RC has done a B2B deal (primarily CC/CIC)
• Engage via on-site marketing/roadshows, or via employee lists provided by corporation
•
Initial primary focus on payroll account and anchor products in
respective job role, gradually broadening to full range of retail
products
Our Ideal Candidate
Product broadening • Enhanced multi-product Priority/ Personal knowledge
• Market and competition knowledge
Client engagement
• Closing deals
• Client training on digital solutions
• Communication and presentation skills
• Negotiation and objection handling
Journey completion
• Understanding of Priority / Personal Client KYC principles
Apply now to join the Bank for those with big career ambitions.
Product broadening • Enhanced multi-product Priority/ Personal knowledge
• Market and competition knowledge
Client engagement
• Closing deals
• Client training on digital solutions
• Communication and presentation skills
• Negotiation and objection handling
Journey completion
• Understanding of Priority / Personal Client KYC principles
Apply now to join the Bank for those with big career ambitions.
