Job Title: OCS ENGINEER
JOB PURPOSE
Administer
daily system operation and maintenance of all operational support
systems nodes, to ensure accurate report generation with minimum
disruptions.
WE CONTRIBUTE AND LEAD
By connecting, by
owning, by delivering, by change and by vision. We live our values of
trust, Passion, simplicity, integrity and innovation.
CORE RESPONSIBILITIES
•Daily operation and maintenance of all OSS nodes
•Attend to and resolve all OSS alarms using standard vendor documentation for operation and maintenance.
•Escalate and coordinate resolution of all unresolved oss outstanding faults with vendors.
•Oversee the creation all various reports from OSS nodes
•Ensure generated reports are correctly delivered to designated users
•Perform requisite daily, weekly and monthly backups of OSS nodes.
•Investigate and resolve user complaints related to the OSS nodes.
•Manage the upgrade and/expansion of all OSS nodes.
•Accurately report and document any related system failures
•Ensure adequate capacity planning is observed on all OSS nodes
•Any other duties that may be assigned from time to time
•Serve as backup for assigned position
•Be available on the phone
•Perform any other duties that may be assigned from time to time
QUALIFICATIONS, EXPERIENCE &COMPETENCIES
•Bachelor degree in Electronic, Computer, or Telecom Engineering
•Minimum of 2 years’ experience on OSS
•Excellent in oral and written communication skills
•Demonstrated stable proven track record telecom company
•Independent and with good work attitude with high level of integrity
"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices" Only Successful Candidates will be contacted
TO APPLY CLICK HERE
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CORE RESPONSIBILITIES
APPLY JOBS ONLINE
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Position: Head of MFS B2B
Job Country: Tanzania
Job Country: Tanzania
JOB PURPOSE
You
are responsible for end to end P&L ownership of the MFS B2B
Business Unit, which covers Corporate Solutions (C2B, B2C, P2G, G2P),
Retail Payments (C2M) and the whole list of Non-conventional channels.
Successful candidate will be responsible for exponential growth of the
MFS revenues from these channels.
OUR WAYS OF LEADING
We
lead by Connecting, lead by Owning, lead by Delivering, lead by Change
and lead by Vision. You will live our values of Trust, Passion,
Simplicity, Integrity and Innovation.
CORE RESPONSIBILITIES
Meet and exceed the revenue targets of his / her business unit
Lead the below business tracks
1. Launch cashless propositions with the different B2B Sectors
2. Own the bulk pay arena, whilst setting a segmented strategy / sector
3. Lead an aggressive strategy to onboard all of Tigo B2B base to become MFS Customers
4. Work closely with the different teams in Tigo to create the right products that suits the corporate customer needs
Act as the single point of contact for all corporate clients on Tigo Pesa related matters
Design
and manage the set of related products, whilst fully owning the
customer life cycle, commercial agreement with corporates, contract
management, SLAs, GTM plan, Product P&L, Annual Budget, Synergies
with other MFS Products / Propositions, Channel Design for the products
in hand
Ensure that at any point of time, Tigo Pesa enjoys a competitive edge on the B2B Front
Capable to exponentially grow the MFS revenues driven from all non-core products
Design the MFS B2B sales channel
Capable to drive different departments towards achieving complex long-term projects
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES
10+ years of experience in MFS, Financial Services, Finance and Product Management
Proven track of success in managing commercial units
Fully aware with all of the B2B related activities such as: Pipeline management, Contract Management, Bidding, Managing Short-term leads vs. Long Term Contracts,
Accounts Management, SLAs, Tailor-made offers etc.
Full understanding of the MFS importance / dynamics in the Tanzanian Market
Capable of managing complicated legal agreements
Capable of delicately managing big business entities whilst maximizing Tigo’s interest
MBA, CFA, CMA is a plus
Ability to translate strategic objectives to day-to-day actions
Excellent comprehension of English is mandatory
Experienced with the Tanzanian market
Mature ability to work collaboratively with management teams throughout the organization and to be seen as a valuable expert resource to be sought out
"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"
Only Successful Candidates will be contacted.
Proven track of success in managing commercial units
Fully aware with all of the B2B related activities such as: Pipeline management, Contract Management, Bidding, Managing Short-term leads vs. Long Term Contracts,
Accounts Management, SLAs, Tailor-made offers etc.
Full understanding of the MFS importance / dynamics in the Tanzanian Market
Capable of managing complicated legal agreements
Capable of delicately managing big business entities whilst maximizing Tigo’s interest
MBA, CFA, CMA is a plus
Ability to translate strategic objectives to day-to-day actions
Excellent comprehension of English is mandatory
Experienced with the Tanzanian market
Mature ability to work collaboratively with management teams throughout the organization and to be seen as a valuable expert resource to be sought out
"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"
Only Successful Candidates will be contacted.
