Corporate Sales Executive
Job description
The job holder will be responsible for growth of revenues for brokers at
the head office to meet set annual premium targets. The role will
report to the Sales Manager-Broking.
Secure new business through brokers.
Maintain excellent customer service to brokers.
Service existing business through brokers and follow up to ensure renewals.
Ensure payment of premiums before policy attaches.
Prepare weekly sales reports as required.
Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
Follow and adhere to underwriting guidelines and standards as communicated by Underwriting Manager from time to time
Follow up to ensure brokers are paid commissions timely and accurately
Guide and assist brokers on claims processing for their clients.
Respond to brokers and client enquiries.
Deliver on performance requirements as defined in the strategy map and personal scorecard.
New business
Renewal retention
Loss ratio
Premium collection
Compliance
Net promoter score
Internal Relationships
Accountable to the Sales Manager- Broking
Required to liaise and work closely with Finance, Underwriting, Claims and other departments as may be necessary.
External Relationships
Britam customers
Brokers
Insurance companies
TIRA & other regulatory institutions
Bachelors’ degree (insurance option preferred)
Professional qualification in Insurance (Certificate CII)
2-4 year’s relevant experience in the insurance industry
Presenting and Communicating Information: Speaks fluently; expresses
opinions, information and key points of an argument clearly; presents
effectively; responds quickly to others ‘reactions and feedback during
conversations; projects credibility.
Working with People: Shows respect for the views and contributions of
other team members; shows empathy; listens, supports and cares for
others; consults others and shares information and expertise with them;
builds team spirit and reconciles conflict; adapts to the team and fits
in well.
Adhering to Principles and Values: Upholds ethics and values;
demonstrates integrity; encourages individual responsibility towards the
community and the environment; models the organisational values during
every day interactions.
Analysing: Analyses numerical data and all other sources of information,
to break them into component parts, patterns and relationships; probes
for further information or greater understanding of a problem; makes
rational judgements from the available information and analysis;
demonstrates an understanding of how one issue may be part of a much
larger system.
Planning and Organising: Adhere to and monitor clearly defined
objectives; plans activities and projects well in advance and takes
account of possible changing circumstances; identifies and organises
resources needed to accomplish tasks; manages time effectively; monitors
performance against deadlines and milestones.
Delivering Results and Meeting Customer Expectations: Focuses on
customer needs and satisfaction; sets and models high standards for
quality and quantity. Monitors and maintains quality and productivity.
Works in a systematic methodical and orderly way. Consistently achieves
projects goals.
Unposting Date 10-05-2019
CLICK HERE TO APPLY
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Sales Manager
Job Purpose and Key responsibilities
The role holder will be responsible for managing and growing
relationships between Britam and its current and future brokers to
ensure sustained support and growth of broking business portfolio.
The role will report to the Country Sales Manager.
Drive the achievement of the broker sales revenue budget
Grow and defend Britam’s broker market share position
Direct, guide, manage and offer support to the brokers
Monitor broker preferences to determine focus of sales efforts
Manage quality of Brokers business, productivity and overall sales performance
Formulate and implement strategies that ensure brokers are well versed Britam products
Participate in formulating and implementing any marketing activities and promotions
Visit brokers and ensuring their needs are met as well as receiving comments and suggestions on improvement on the products
Drive the achievement of the annual, quarterly and monthly production budgets and recruitment targets
Deliver on performance requirements as defined in sales department strategy map, balanced scorecard and personal scorecard.
Broking business retention ratio
New business from brokers
Success rate in engineering and fire
Number of brokers with signed incentive schemes
Revenue from top five brokers
Recruitment of new productive brokers
Internal Relationships:
Responsible for staff working under this position
Required to liaise and work closely with the other departments as may be necessary
External Relationships:
Britam customers
Insurance sector players
Brokers
TIRA & other regulatory authorities
Knowledge, experience and qualifications required
Bachelor degree (marketing & insurance options preferred)
Professional qualification in Insurance (Dip CII or equivalent qualification)
Seven years’ experience in sales three of which must be in a supervisory level (insurance sector preferred)
A demonstrated track record in managing relationships with brokers to ensure sustained business support.
Deciding
and Initiating Action: Ensures, key organisational objectives are met,
takes responsibility for decisions, actions, projects and people while
focussing on achievement of strategic results; takes initiative and
works under own direction; initiates and generates activity; makes
quick, clear decisions with limited information available which may
include tough choices or considered risks; decisions and actions takes
into account possible impact on all parts of the business.
Leading
and Supervising: Provides the business with a clear direction based on
the overall strategic intent of the organisation; motivates and empowers
others with a clear sense of purpose; creates a positive organisational
climate that fosters learning and development; acknowledge high
potential talent; sets and articulates the vision and values through own
personal behaviour.
Relating and Networking: Easily establishes, as
well as assists others in building good relationships with customers and
staff across all departments, inside and outside of the organisation;
relates well to people at all levels; facilitates the resolutions of
conflict and manages disagreements with tact and diplomacy.
Persuading
and Influencing: Gains clear agreement and commitment from others by
persuading, convincing and negotiating to the benefit of the
organisation, promote the organisational strategy during conversations;
makes effective use of political processes to influence and persuade
others; promotes ideas on behalf of oneself, the department or the
organisation; makes a strong personal impact on others; takes care to
manage the organisation’s impression and brand on others.
Formulating
Strategies and Concepts: Works strategically to realise organisational
goals; sets and develops organisational strategies; identifies,
develops positive and compelling visions of the organisation’s future
potential; takes account of a wide range of issues across, and related
to, the organisation; encourage others to take a strategic and long term
view in terms of the organisation’s future; communicates the
organisational strategy, vision and objectives effectively across all
levels of the organisation
Unposting Date : 10-05-2019
CLICK HERE TO APPLY
