Job Title: QR17366 – Reservations & Ticketing Agent Qatar Airways Dar Es Salaam
Organisation:Qatar Airways
Job Function:Commercial
Division:Dar-Es-Salaam – DAR
Division:Dar-Es-Salaam – DAR
Employment Type:Full Time – Permanent
City:Africa | Tanzania | Dar-es-Salaam
Qatar Airways
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new
careers, Qatar Airways is searching for talented individuals to join our
award-winning team.
We take pride in our people—a dynamic and
culturally diverse workforce is essential to why we are one of the
finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
In this role, you will provide full service-oriented professional
reservations and ticketing service to all customers and travel
businesses either through telephone calls or in person meeting in order
to achieve optimal customer satisfaction and achieve budget revenue
targets.
Accountabilities:
• Makes and confirms reservations for passengers
• Arranges Reservations and routing for using timetable, airlines
manuals, reference guides and tariff book and proper issuance of ATB for
all types of ticketing transactions
• Assist mishandled passengers such as NOREC/DNB to reduce passenger complaints
• Issue tickets quoting correct fare to reduce passenger complaints and debit notes
• Advise of changes in flight plan or to cancel passenger reservations
• Advise load control personnel and other stations of changes in
passenger itinerary to control space and ensure utilization of seating
capacity on flights.
• Initiate and promote QR product to generate the revenue
• Record and process reservations made by phone/fax/e-mail; action telex messages and authorities.
• Handle helpdesk-assist travel agents with seat confirmations: upgrade/downgrade proposals
• Issuance of MCO’s and refunds’ process lost tickets and time barred tickets
• Plans route and computes ticket cost, using schedules, rate books and computer
• Telephones customer or travel agents to advise of changes with travel
conveyance or to confirm reservations, as well as alternate available
options
• Answer inquires made by travel agencies or transportation
firms, such as airlines, bus companies, railroad companies, and
steamship lines
About You:
To be successful in this role you must have a diploma or Associate degree or equivalent. Minimum of 2 years’ experience in an airline/travel industry. You will be service oriented with good interpersonal skills. Knowledge in IATA standard reservation/ticketing procedures is required with fair knowledge of world geography and have proven experience with the Amadeus reservation system.
Good interpersonal and communication skills in English along with knowledge of PC-based applications are also required.
Note: you will be required to attach the following:
Resume / CV
Copy of Passport
Copy of Highest Educational Certificate
Qatar Airways
About Your Job:
To be successful in this role you must have a diploma or Associate degree or equivalent. Minimum of 2 years’ experience in an airline/travel industry. You will be service oriented with good interpersonal skills. Knowledge in IATA standard reservation/ticketing procedures is required with fair knowledge of world geography and have proven experience with the Amadeus reservation system.
Good interpersonal and communication skills in English along with knowledge of PC-based applications are also required.
Note: you will be required to attach the following:
Resume / CV
Copy of Passport
Copy of Highest Educational Certificate
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Job Title: QR20903 – Country Manager Qatar Airways Dar Es Salaam
Organization: Qatar Airways
Job Function: Commercial
Division:Dar-Es-Salaam – DAR
Division:Dar-Es-Salaam – DAR
Employment Type:Full Time – Permanent
City:Africa | Tanzania | Dar-es-Salaam
Last date of application:13-May-2019
Qatar Airways
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new
careers, Qatar Airways is searching for talented individuals to join our
award-winning team.
We take pride in our people—a dynamic and
culturally diverse workforce is essential to why we are one of the
finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
In this role, you will provide overall leadership on a strategic level
for all sales and other activities within the assigned territory. You
will strategically develop and deliver revenue for Qatar Airways,
maximising the return from the existing market whilst identifying and
penetrating new markets, where appropriate. You will also be responsible
for the effective management of all staff and company assets within the
assigned territory.
Specific accountabilities include:
• Accountable for the strategic direction of QR Corporate/Trade/Leisure and Direct Sales in the territory of responsibility
• Define the optimal way to increase sales by recommending routes, timings, aircraft type and other product development
• Formulate and implement country sales strategy, including local
corporate dealing policy, to maximise short and long term revenue
opportunities, reduce cost of sale and generate channel shift, where
appropriate.
• Production of short and medium term local country
sales and channel plan including revenue targets as part of the
integrated sales strategy
• Delivering set revenue targets and implementing sales and marketing plans for the territory
• Recommends annual revenue budget and sales strategy for the territory and spearhead attainment of sales targets
• Managing relationships with other Airlines, Trade bodies, Government,
Media and Civil Aviation Authorities and general public
About You:
To be effective in this role, you will need a Bachelors Degree combined with at least seven years of experience in a similar role. You will need an extensive background within the travel sector including airline marketing. A proven ability to negotiate and work within a multinational and multicultural environment is required, along with strong sales and leadership capability. A track record of delivery of significant change and budget and planning experience are also both required.
You will need to be fluent, written and spoken, in English to perform this role.
Note: you will be required to attach the following:
Resume / CV
Copy of Passport
Copy of Highest Educational Certificate
To be effective in this role, you will need a Bachelors Degree combined with at least seven years of experience in a similar role. You will need an extensive background within the travel sector including airline marketing. A proven ability to negotiate and work within a multinational and multicultural environment is required, along with strong sales and leadership capability. A track record of delivery of significant change and budget and planning experience are also both required.
You will need to be fluent, written and spoken, in English to perform this role.
Note: you will be required to attach the following:
Resume / CV
Copy of Passport
Copy of Highest Educational Certificate
