Head, Priority Banking Jobs
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa, and the Middle East.To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviors - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organization. This, in turn, helps us to provide better support to our broad client base.
KEY RESPONSIBILITIES
Deployment of the client value proposition- In-country deployment of global value proposition and its enablers ensuring CVP is operationalized
- Provide country insights to Group in the design of CVP
- Implement Priority acquisition programs.
- Implement global playbooks
- Activating sources of leads to achieve business targets (MGM, digital, marketing campaigns, ecosystem, work with EB & alliances)
- Ensure frontline is supported with adequate marketing tools, pitch-books
- Manage cross-border referrals program and processes
- Deploy activities to activate, build balances and deepen Priority client relationships
- Prepare localized offers and campaign scripts
- Deploy and work with CR teams on client engagement protocols.
- Manage in-country processes and programs for upselling, cross-segment client migration, ensuring the client experience is maximized
- Execute the globally-defined client journeys
- Use the voice of client to champion needs of clients and remove pain points or enhance client experience
EXPERIENCE/ KNOWLEDGE REQUIRED>
Functional
Excellent knowledge and relevant experience in related fields such as client segment, retail banking products, marketing and/or analytics
Strong execution capabilities
Ability to lead and coordinate widely across multiple stakeholders to achieve outcomes
Analytical and strong numerical skills
Strong people management skillPersonal
- Excellent communication skills
- Ability to work with others to influence outcomes.
- High level of energy to achieve desired outcomes
- Passionate about clients
- Excellent communication skills
- Ability to work with others to influence outcomes.
- High level of energy to achieve desired outcomes
- Passionate about clients
APPLY HERE ONLINE