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Position: Manager : M-Commerce Product Development - MCOM133
1. JOB PURPOSE: Reporting to the M-Commerce Head of Product Development. The role involve designing, manage implementation, delivery and management of M-Pesa products based on the adopted strategies and vision.

2. KEY ACCOUNTABILITIES
 
Product Design :  Support the business development team to identify opportunities and develop new products, using data and insight to establish the consumer’s problem or unmet need.
Product Delivery :  Project manage development and delivery of new products in accordance with Vodacom Standards.
Product enhancement: Continually review, evaluate and enhance the current product offering. To ensure that all  products offered are in-tune with customer needs and deliver an excellent customer experience
Innovation: Drive M-Pesa innovation, creating and implementing M-Pesa innovation strategy
Support: Provide technical support to internal and external stake holders who need to integrate with M-Pesa
People Management: Managing staffs to achieve company results by communicating job expectations and helping them to achieve through planning, coaching, mentoring, developing and monitoring progress to ensure productivity.

3. QUALIFICATIONS & EXPERIENCE
  • Bsc. In Computer engineering or in Computer science, or electronics or other related fields.
  • 3 to 5 years’ experience in the GSM industry or financial services sector with at least 1 year in mobile money/ mobile banking
  • Proficient in Excel and Microsoft Project
  • Swahili & English (fluent) 
4. CORE COMPETENCIES
  • Project Management – experience with management of project teams achieving deadlines
  • Customer focused – passionate about delivery of results to internal and external customers
  • Commercially astute – solid understanding of market, competitor, & business
  • Strategically Oriented – solid understanding of the integrated set of products and services included within the m-Commerce business portfolio; able to identify opportunities for Vodacom and define and implement these opportunities
  • Strong Analytical skills – able to assess reports, identify issues, root cause, and recommend solutions, expert spread sheet skills a distinct advantage
  • Financial Management – develop and manage budgets, drive down costs wherever possible.
  • Inspirational Leadership – develop and maintain great working environment throughout all levels of m-Commerce division
  • Presentation and communication skills – superior, both written and oral. Experience in report writing an advantage, expert word processor and PowerPoint skills a distinct advantage
Job Type : Full-time
Employment Type : Permanent
Posting date: 13 Mar, 2019
Closing Date : 22-Mar-19, 11:59:00 PM 
TO APPLY CLICK HERE 

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Position: Billing Administrator: Postpaid Billing - VDITB31
Role purpose: 
  • PostPaid System Administration & Support
  • TAP File Administration
  • Bill Run & Bill Printing
  • Systems Change Management and general Maintenance
  • Provide Internal Business Support
  • Supply SLA Management
  • System Security Compliance Management
Key accountabilities and decision ownership
  • Daily checks on files collected and distributed to the PostPaid billing system, checking for data completeness and accuracy of the BillRun, checking rating charges. Identifying, prioritizing, investigating & analysing PostPaid billing issues and monitoring the issues that need to be fixed up to their closure and Proposing measures to be implemented to avoid re-occurrence of any issue.
  • Verify the completeness of TAP files collection & distribution, processing and accuracy of TAP rates and Liaise with clearing house on all issues relating to TAP files.
  • Verifying the accuracy of data before BillRun, perform BillRun and posting to financial systems, checking invoice/statement/Itemised bill layout.
  • Manage PostPaid and roaming tariffs and Support Systems development & documentation as per Design & Development methodology.
  • Provide Billing Systems user support, Maintaining inter-departmental SLAs and Maintaining Departmental Procedures.
Core competencies, knowledge and experience
  • Flexibility & Stress tolerant
  • Ability to work Independently
  • System Maintenance and Management Skills
  • Billing System Administration Skills
  • Excellent Communication & Analytical Skills
  • Programing and SQL Knowledge 
Must have technical/professional qualifications:
-At least 3 years’ experience in the GSM Industry
-B.Sc. or a related tertiary qualification
-Experience in Unix, Linux, Solaris and Windows, Relational Database Management Systems

Job Type : Full-time
Employment Type : Permanent
Closing Date : 22-Mar-19, 11:59:00 PM

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