Overview
The Tanzania Communications Regulatory Authority (TCRA) is a quasi-independent Government body responsible for regulating the Communications and Broadcasting sectors in Tanzania. It was established under the Tanzania Communications Regulatory Act No.12 of 2003 to regulate the electronic communications, and Postal services, and management of the national frequency spectrum in the United Republic of Tanzania. The Authority became operational on 1st November 2003 and effectively took over the functions of the now-defunct Tanzania Communications Commission (TCC) and Tanzania Broadcasting Commission (TBC) respectively.For effective implementation of its duties and responsibilities the Authority hereby invites applications from suitably qualified Tanzanians to fill the following vacancies in its establishment.
Job Position: ENGINEER II (Three Positions)
Duties and Responsibilities
- Collects data on telecommunication services and monitors development trends;
- Drafts telecommunication standards to be used in regulation of the industry;
- Undertakes technical performance and status audits of operators in collaboration with other Directorates;
- Evaluates Licenses Applications for provision of communication services;
- Carries out indoor and field testing of communication equipment for type approval purposes;
- Handles customer and operator’s complaints and provides solution;
- Perform any other related duties as may be assigned by the supervisor from time to time.
Qualifications and Experience
A holder of Bachelor Degree in Telecommunications, Electronics, Electrical, Computer Engineering or equivalent qualifications from a recognized institution and registered by the Engineers Registration Board as Graduate Engineer. Previous experience in ICT related work will be added advantage.Person Specifications
A: Essential Skills/Abilities- Excellent analytical skills;
- Excellent command of English and Kiswahili languages;
- Demonstrated ability to work both independently and collaboratively as a team player with good interpersonal skills;
- Ability to plan, organize, prioritize and manage complex and delicate tasks;
- Results and Performance-Driven with the commitment to the realization of the Authority’s Strategic objectives; and
- Proactive, attention to detail and ability to work under pressure.
- A person with good communication skills, orally articulate, good written communication skills, a good writer, good analyzer and good listener;
- Display a great deal of creativity in problem-solving and pays attention to details;
Job Position: SENIOR ESTATE MANAGEMENT OFFICER (Three Positions)
(a) Duties and Responsibilities
- Carry out the inspection of conditions of facilities and grounds and identifies all defects needing attention.
- Ensure facilities, properties, tools, and equipment are properly allocated, kept, and utilized;
- Prepare programs for the general improvement of the landscaping of the Authority’s grounds, drainage system, and other infrastructure.
- Manages the Institute’s unutiized lands and sites used for solid and liquid waste disposal.
- Prepare and implements procedures for renting out, lending, on seeking permission to utilize TCRA’s properties.
- Supervise the maintenance and cleaning of Institutes properties and grounds;
- Take part in developing and implementing plans, systems, and procedures related to estate management;
- Make sure all activities of junior staff are well supervised, monitored, and evaluated;
- Perform any other related duties as may be assigned by the supervisor from time to time.
Qualifications
A holder of at least Master Degree in Civil Engineering. Architecture, Quantity Survey, Building Economics, Estate Management, Property Management, Land Management, and Valuation or equivalent qualifications from recognized institutions with working experience of at least seven (7) years in a related field. Must be registered by respective Professional Board as Professional.Person Specification
A: Essential Skills/Abilities- Excellent analytical skills;
- Excellent command of English and Kiswahili languages;
- Demonstrated ability to work both independently and collaboratively as a team player with good interpersonal skills;
- Ability to plan, organize, prioritize and manage complex and delicate tasks;
- Results and Performance-Driven with the commitment to realization of the Authority’s Strategic objectives; and
- Proactive, attention to detail and ability to work under pressure.
- A person with good communication skills, orally articulate, good written communication skills, a good writer, good analyzer and good listener;
- Ability to draw reasonable, logical conclusions or assumptions from limited information;
- Display a great deal of creativity in problem-solving and pays attention to details.
Job Position: Economist II (Three Positions)
Duties and Responsibilities
- Participates in the evaluation of economic impact of the Authority regulatory policies in the communications sector;
- Participates in analysing tariffs, rates, commissions and other charges for the communication services;
- Contributes to undertake economic analysis of projects and programmes submitted by postal and telecommunications operators;
- Assists in the coordination of designing, formulation, and review of the Strategic and Medium Term Plans;
- Assists in Designs and Formulation of Authority’s Annual Plan and Budget;
- Monitors communications regulatory, market, economic, technological and financial trends and provide early warning reports on potential emerging threats;
- Develops the combined assurance plan for the Authority;
- Perform any other related duties as may be assigned by the supervisor from time to time.
Qualifications and Experience
A holder of Bachelor Degree in Economics, Engineering Economics, Statistics or equivalent qualifications from a recognized institution. Previous experience in the regulation sector will be added advantage.Person Specifications
A: Essential Skills/Abilities- Excellent analytical skills;
- Excellent command of English and Kiswahili languages;
- Demonstrated ability to work both independently and collaboratively as a team player with good interpersonal skills;
- Ability to plan, organize, prioritize and manage complex and delicate tasks;
- Results and Performance-Driven with commitment to realization of the Authority’s Strategic objectives; and
- Proactive, attention to detail and ability to work under pressure.
- A person with good communication skills, orally articulate, good written communication skills, a good writer, good analyzer and a good listener;
- Ability to draw reasonable, logical conclusions or assumptions from limited information;
- Display a great deal of creativity in problem-solving and pays attention to details;
- Ability to do Research.
Job Position: SENIOR MUSEUM CURATOR II (Three Positions)
Duties and Responsibilities
- To develop strategies for collection, maintenance, storage and documentation of archaeological assets related to Postal. Broadcasting and ICTs.
- Collect and organize intangible assets related to communication, broadcasting, postal services, etc..
- Participate in conducting research in conservation of assets related to communication, broadcasting, postal services;
- Participate in the assessment and evaluation of potential assets related to communication, broadcasting, postal services.
- Advise on reform of cultural heritage legislation.
- Conduct community sensitization on issues pertaining to research and conservation of communication, broadcasting, postal services assets, etc.
- Create and review designs, concepts and sample layout of exhibits.
- Participate in the publication of relevant academic and scientific articles on cultural heritage for consumption by other experts.
- Participate in the rehabilitation and maintenance and storage of communication, broadcasting, postal services assets, etc
- Design and implement educational programs on the value of antiquities to communication, broadcasting and postal service.
- Participate in creation of museum themes and exhibits.
- Organize and facilitate exhibition of intangible assets.
- Keep record of all researches/studies in soft and hard copies, and ensure the same are uploaded in the TCRA Database.
- Assist in developing strategies on professional networking and partnership on cultural heritage development nationally and internationally
- Perform any other related duties as may be assigned by supervisor from time to time.
Qualifications
Holder of Master Degree in Archives, Archaeology, Museum Management, Anthropology or equivalent qualifications from recognized institution with working experience of at least seven (7) years in related field.Person Specification
A: Essential Skills/Abilities- Excellent analytical skills;
- Excellent command of English and Kiswahili languages;
- Demonstrated ability to work both independently and collaboratively as a team player with good interpersonal skills;
- Ability to plan, organize, prioritize and manage complex and delicate tasks; Results and Performance-Driven with commitment to realization of the Authority’s Strategic objectives; and Proactive, attention to detail and ability to work under pressure.
- A person with good communication skills, orally articulate, good written communication skills, good writer, good analyser and good listener;
- Ability to draw reasonable, logical conclusions or assumptions from limited information;
- Display a great deal of creativity in problem-solving and pays attention to details;
- Ability to carry out Research quickly and effectively; and
- Personable, persuasive and able to read others.
Job Position: MARKETING OFFICER II (Three Positions)
Duties and Responsibilities
- Manage referral complaint centre (call centre);
- Respond and record TCRA customer complaints for supervisor’s action;
- Advise consumers on complaints handling procedures;
- Receive and provide feedback relating to referred complaints
- Support TCRA- CCC and other Consumer organizations in consumer Education;
- Assist in the process of conduct mediation between aggrieved consumers and service providers;
- Assist to conduct awareness for persons with special needs;
- Assist to promote consumer awareness on regulatory activities that will add value to the Industry.
- Perform any other related duties as may be assigned by supervisor from time to time.
Qualifications
A holder of Bachelor Degree in Marketing, Entrepreneurship, Commerce, Education or Business Administration majoring in Marketing or equivalent qualification from recognized institutions.Person Specifications
A: Essential Skills/Abilities- Excellent analytical skills;
- Excellent command of English and Kiswahili languages;
- Demonstrated ability to work both independently and collaboratively as a team player with good interpersonal skills;
- Ability to plan, organize, prioritize and manage complex and delicate tasks;
- Results and Performance-Driven with commitment to realization of the Authority’s Strategic objectives; and
- Proactive, attention to detail and ability to work under pressure.
- A person with good communication skills, orally articulate, good written communication skills, a good writer, good analyzer and good listener;
- Ability to draw reasonable, logical conclusions or assumptions from limited information;
- Display a great deal of creativity in problem-solving and pays attention to details;
Job Position: ICT OFFICER I (Three Positions)
Duties and Responsibilities
- Assist to coordinate the formulation and implementation of the Authority’s information systems strategy as well as Identification and management of ICT based risks and disaster recovery planning;
- Identifies and resolves problems associated with server hardware/software and ensures scalability and appropriate integration with other systems;
- Assist to design, set up and manage an intranet in order to facilitate storage and retrieval of information and provide transparent access to information resources by all network users in accordance with the approved levels of authority;
- Assist to design and implement operational techniques and procedures to ensure proper utilization of ICT services and resources;
- Assist to provide Technical support on technology to be used by staff and other cutomers in accessing the Authority’s Information and online payments;
- Assist to develop network directory of services, manage the Authority’s data Centre and maintain archival materials as may be directed by the Authority;
- Determine optimal database design including all relevant factors such as memory, disk space allocation, program performance. Extract, Transform and Load (ETL) services, and growth trends;
- Build, implement, maintain, and tests databases; defines and documents both logical data modeling and physical data structures;
- Develop update, maintain and ensure compliance with database standards for naming, configuration, application development, and network functions;
- Ensure database security standards are in place and maintained including data access controls, security compliance, auditing, and patching;
- Develop backup, replications and recovery solutions along with periodic testing; and
- Identify and implement proactive monitoring solutions to allow for early problem detection and prevent issues from influencing performance or availability.
- Deploy and manage TCRA’s Network Monitoring Systems.
- Deploy and manage honeypot systems.
- Build and develop various systems security tools for the community.
- Carry out malware analysis and reverse engineering.
- Administer and manage the TCRA systems and Network Infrastructure.
- Perform any other related duties as may be assigned by the supervisor from time to time.
Qualifications and Experience
A holder of Bachelor Degree in Computer Science, Computer Engineering. Information Technology, Information Systems, Data Science or equivalent qualifications from a recognized institution with working experience of at least four (4) years in related field.Person Specifications
A: Essential Skills/Abilities- Excellent analytical skills;
- Excellent command of English and Kiswahili languages;
- Demonstrated ability to work both independently and collaboratively as a team playerwith good interpersonal skills;
- Ability to plan, organize, prioritize and manage complex and delicate tasks;
- Results and Performance-Driven with commitment to realization of the Authority’s Strategic objectives.
- A person with good communication skills, orally articulate, good written communication skills, a good writer, good analyser and good listener;
- Ability to draw reasonable, logical conclusions or assumptions from limited information;
- Display a great deal of creativity in problem-solving and pays attention to details;
GENERAL CONDITIONS
- All applicants must be Citizens of Tanzania of not more than 45 years of age;
- Applicants must attach an up-to-date Curriculum Vitae (CV) having reliable contacts; postal address/postcode, e-mail and telephone numbers;
- Applicants should apply on the strength of the information given in this advertisement;
- Applicants must attach their certified copies of the following certificates;
- Postgraduate/Degree/Advanced Diploma/Diploma/Certificates;
- Postgraduate/Degree/Advanced Diploma/Diploma transcripts;
- Form IV and Form VI National Examination Certificates;
- Birth certificate
- Form IV and form VI results slips
- Testimonials and all Partial transcripts
- Applicants who have/were retired from the Public Service for whatever reason should not apply;
- Applicants should indicate three reputable referees with their reliable contacts;
- Certificates from foreign examination bodies for Ordinary or Advanced level education should be certified by The National Examination Council of Tanzania (NECTA) and National Council for Technical Education (NACTE);
- Certificates from foreign Universities should be verified by The Tanzania Commission for Universities (TCU);
- Applicants with special needs/case (disability) are supposed/advised to indicate;
- The post applied for; should be clearly marked on top of the envelope and addressed to:
Tanzania Communications Regulatory Authority,
Mawasiliano Towers, 20 Sam Nujoma Road,
P.O. Box 474,
14414 DARES SALAAM
TANZANIA.
- Deadline for application b 26th December 2018;
- Only shortlisted candidates will be informed on a date for interview.
- Presentation of forged certificates and other information will be treated as a criminal offense and legal action shall be taken.
